White Papers

Diagnostics VRTX Chassis

7 Empty N/A Unmapped

N/A

8 Empty N/A Unmapped

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9 1 cfg8s1mojo.bc.lab 1

9 2 SLOT-02 2

9 3 SLOT-03 3

9 4 SLOT-04 4

10 1 cfg8s1mojo.bc.lab 1

10 2 SLOT-02 2

10 3 SLOT-03 3

10 4 SLOT-04 4

From the above command, administrators can view which PCIe slots are assigned to which server and

the power state of the PCIe adapter.

The server that is turned on may lead to the turning-on of the PCIe slots assigned to the server. The

corresponding PCIe slot power state can be obtained from the getpciecfg command with –a as a

parameter.If the power state is not ON or the unassignment is failed, then the Chassis log should

have the cause for the failure and the recommended action on the log can be performed to overcome

the state.

A server must be turned off before assigning a PCIe adapter to that server.

Troubleshooting Storage Components

The storage subsystem has the following components

 Storage Controller (PERC)

 SAS Expander

 Storage Backplane

 HDDs

If the storage subsystem is not functioning, then check for the health status of the storage sub

system, which can be obtained by running the RACADM command getmodinfo, and then check

whether or not the cable between the SAS Expander and the Mainboard is connected. Cabling errors

are logged in the VRTX Chassis logs. The following RACADM commands will be useful for obtaining the

Controller and the root node status.

To get the FQDD of RAID controllers

racadm raid get controllers

To get the status of the Root Node

racadm raid get status

To get the controller status