Desktop 4500 System Installation and User Guide Includes Liberty Printer 110715-000 Revision D Use this manual to help you: • Select and configure your PC. • Install and cable the Desktop autoloader and printer. • Operate autoloader functions.
Desktop 4500 Autoloader – Model RAS13 Notice for USA Tested to Comply with FCC Standards FOR HOME OR OFFICE USE. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Rimage Corporation 7725 Washington Avenue South Minneapolis, MN 55439 FAX: (952) 946-6956 Service: (952) 946-0004 (Asia/Pacific · Mexico/Latin America) (800) 553-8312 (North America) email: support@rimage.com Rimage Technical Website: http://www.rimage.
LIMITED 1-Year Warranty Rimage warrants, to the original end user only, that all non-consumable parts of the Rimage Desktop 4500 products will be free from defects in material and workmanship for 12 months, according to the following terms: • Rimage will replace or repair, at Rimage's discretion, any non-consumable parts found defective within the Warranty period. • Valid from the date Rimage ships the product to you.
Table of Contents Safety Precautions .................................................................................................................... vi Overview -----------------------------------------------------------------------------------------------------------------7 Box Contents..............................................................................................................................
Find Additional Information ------------------------------------------------------------------------------------- 53 Online Help .............................................................................................................................. 53 Online Manuals........................................................................................................................ 54 Technical Support and Product Updates .............................................................................
Chapter 1 – Overview Overview This manual provides the information needed to unpack, install, and operate the Desktop 4500 autoloader and Liberty printer. The Desktop 4500 consists of an autoloader that can move discs from a three-bin carousel to recorders, and a printer, all integrated into one machine. The three-bin carousel has a capacity of 120 discs and may be loaded or unloaded without interrupting the current order.
Chapter 2 – Installation Setup Computer If a Rimage Control Center (PC) came with your system, the software is already installed. Go to the “Desktop 4500 Setup” section on page 10. If the system did not come with a computer, the following procedures describe how to configure a computer for the Desktop 4500 autoloader. The computer must meet certain specifications in order to handle two to four recorders and the printing process. Refer to the “Computer Specifications” on page 57.
Install Carousel 1. Place the carousel on the carousel platter so the alignment hole is aligned with the alignment pin. 2. Press the carousel down firmly. 3. Go to the “Desktop 4500 Setup” on page 10.
Desktop 4500 Setup Proceed through the following directions to set up your system. You may need a 5/32” Allen wrench and a T10 Torx screwdriver to align the printer. Install Printer The following procedure explains how to install the Liberty printer on the Desktop 4500. The Desktop 4500 includes two alignment blocks on the printer adjustment plate to hold and position the printer. 1 – Printer Adjustment Plate 2 – Alignment Blocks 1.
Connect Cables The Desktop 4500 and the Liberty printer require one AC outlet. The PC requires two AC outlets. The Desktop 4500 and Liberty printer features a universal power supply that automatically switches between 120 and 220 Volts. The recorders in the Desktop 4500 are controlled through a Firewire host adapter card. Before connecting the cables, the PC should have the Firewire card installed. 1. Do NOT power on the Desktop system after connecting the cables! 2.
5. Connect one end of the autoloader control cable to the rear of the autoloader so the key of the autoloader control cable is facing up as shown in the picture on the right side. 1 – Key 2 – Autoloader Control Cable 6. Connect the opposite end of the autoloader control cable to the Liberty printer so the key is facing to the left as shown here.
7. Connect the matching end of the USB cable to the printer. 1 – USB Cable 2 – Autoloader Control Cable 8. Connect the other end of the USB cable to the USB connection on the PC.
9. Connect the printer power cord from the autoloader to the printer. 10. Check all the cable connections as shown in the picture below. Remember, do NOT power on the Desktop system until instructed. 11. Connect all remaining cables to the monitor, mouse, keyboard, and the AC power cords. 12. If your system came with a PC, go to “Install Ink Cartridges” section on page 22. 13. Go to the “Install Liberty Printer Driver” section next.
Install Printer Driver on Windows 2000 1. Insert the OfficeNet Software Suite disc in the CD-ROM drive. 2. An MSI prompt may appear as below. Select OK and the software will repair itself. If it does not appear, go to step 5. 3. When the Windows Installer is complete, select OK. 4. Select Yes to reboot the computer. 5. If the OfficeNet software installation starts, cancel the installation process. The printer driver must be installed first. 6. Select Windows Start menu and select Run. 7.
9. A “Digital Signature Not Found” dialog displays, indicating that the driver is not signed, select Yes to continue. 10. After the Digital Signature Not Found window closes, apply power to your printer by switching the power switch on the back of the autoloader. 1 – Power Switch 11. After the files are installed, a second dialog displays as shown. Select Yes to continue. 12. Several dialogs appear indicating that the driver files are being installed. The Liberty Printer Driver installation is complete.
13. Use Windows’ Start|Programs|Rimage|Utilities|Disc Color Tray Controller to start the Rimage Tray Controller. The tray controller is used with the printer driver to move the printer tray in and out. 14. Go to the “Install Ink Cartridges” section on page 22. Install Printer Driver on Windows XP 1. Insert the OfficeNet Software Suite disc in the CD-ROM drive. 2. If the OfficeNet software installation starts, cancel the installation process. The printer driver must be installed first. 3.
6. When the Windows Logo testing dialog box appears as shown, select Continue Anyway. 7. When a second Windows Logo testing dialog window appears, select Continue Anyway. 8. When the all prompts are gone, apply power to the autoloader. 1 – Power Switch Several devices are found and displayed in the icon tray area.
9. When the Found New Hardware Wizard window displays, select Next. The next window displays the wizard searching for files.
10. The next window displays “Disc Color Printer – Firmware missing”. This is normal for this printer since it automatically loads the latest firmware from the PC after the driver is installed. Select Continue Anyway. 11. Select Finish. 12. The prior steps (9-11) are repeated three more times (once for each of the Plug and Play components related to this Printer Driver). The following driver names are installed in the following sequence: a. Disc Color Printer TCH b. Disc Color Printer LDR c.
13. Use Windows’ Start|All Programs|Rimage|Utilities|Disc Color Tray Controller to start the Rimage Tray Controller. The tray controller is used with the printer driver to move the printer tray in and out. 14. Go to the “Install Ink Cartridges” section on page 22.
Install Ink Cartridges The printer is shipped without ink cartridges installed. Before installing the ink cartridges in the Liberty printer, allow the cartridge to reach room temperature before installing it. Store ink cartridges at a temperature between 50–90°F (10–32 °C) and avoid moisture and direct sunlight. 1. With the power still on, open the top cover. The ink cartridge cradle moves into position to install the ink cartridges. 1 – Top Cover 2 – Cradle Latches 3 – Cartridge Cradle 2.
5. Install the ink cartridge into the cartridge cradle so the label is facing toward you. Caution: The black ink cartridge can be damaged when installing it in the printer. Use minimal force when installing the Ink cartridge; it takes little pressure to install an ink cartridge. 1 – Cradle Latch 2 – Ink Cartridge 3 – Label 6. Push the ink cartridge firmly into position and secure the cradle latch. 7. Install the other ink cartridge using the same procedure. 8. Close the top cover.
3. Select the Advanced tab. 4. Select the Align Cartridges button. If the buttons are grayed out, the tray controller must be started. For Windows 2000, select Windows’ Start|Programs|Rimage|Utilities|Disc Color Tray Controller to start the Rimage Tray Controller. For Windows XP, select Windows’ Start|All Programs|Rimage|Utilities|Disc Color Tray Controller to start the Rimage Tray Controller. The Align Cartridges dialog displays. 5. Select the Print Test Pattern 1 button and the printer tray comes out.
7. When prompted, press the disc button on the printer to close the tray and start the printing test. 8. There are four pattern groups (A, B, C, D) printed on the disc. Each group has a numbered index, shown as a set of numbers from 1 to 21. Locate the two lines that make the straightest line and enter the matching index value for each lettered group. You may enter decimal values if the lines are not exactly aligned. 9. In the above example, looking at group A, the straightest lines are at A11.
11. When prompted, press the Disc button to print the following test pattern on a disc. 12. The black and magenta lines should be straight as shown above. If they are not inline with each other, repeat the alignment process starting at step 5. 13. Close the Align Cartridges window. 14. Close the Printing Preference window. 15. Select the Disc button to close the printer tray. If the printer tray does not close, close the tray controller application and open it again.
Check Printer Tray Alignment to the Picker For the Desktop 4500 autoloader to operate with the printer, the printer tray must be aligned to the picker. The printer adjustment plate is factory adjusted but it may move after shipment. Therefore, it may be necessary to check the printer alignment after installation. All of the cables must be connected and the Liberty Printer Driver and Tray Controller application must be installed before performing this procedure.
6. Press the Disc button and the printer tray comes out. If the tray does not come out, go to page 31 for help. 7. Manually rotate the leadscrew counterclockwise to lower the picker down to the printer tray. The leadscrew can only be rotated if the picker motor is not energized. Do not press the operator button on the autoloader! If the leadscrew cannot be rotated, refer to “Releasing Picker Motor Energy” section on page 31.
9. If the printer needs to move left or right, loosen the side-to-side screws (T10) and move the printer until the picker fingers are centered over the hole. 10. If the printer needs to move forward or backwards, turn the front-to-back screw (5/32” Allen screw) counterclockwise to move the printer back, or clockwise to move it forward so the picker fingers are aligned over the hole. 1 – Side-to-Side Screws 2 – Front-to-Back Screw 11.
14. Rotate the leadscrew counterclockwise to move the picker up from the printer tray. 15. Press the disc button to close the tray. If the printer tray does not close, close the tray controller application and open it again. Wait for the tray controller to initialize, about 60 seconds, and press the disc button to close the tray. 16. Remove the disc from the picker fingers by pulling the disc down from the picker. 17.
Tray Controller Help This section is a helpful procedure if the printer tray did not come out after pressing the disc button. 1. Make sure the USB cable is plugged in at the printer and the PC. 2. Make sure the tray controller application is running. This is seen in the icon tray as shown here. 3. Make sure the tray controller application has finished initializing, by doubleclicking on the tray controller icon. 4. Check for the status.
Chapter 3 – User Guide Desktop 4500 Parts This section identifies the Desktop 4500 parts. The Desktop 4500 has several major functional parts: the Carousel, the Disc Recorders, the Liberty printer, and the Operator Panel.
Operator Panel The Desktop 4500 has an Operator Panel located on the right side of the autoloader. The following Status Lights (LEDs) provide you with operational information. Power LED The green Power LED lights whenever the power switch is on. Active LED The yellow Active LED lights when there is communication through the autoloader control port. Mode LED The yellow Mode LED lights when the button diagnostic function is selected.
Rear View 1 – Firewire Cable 5 – Liberty Printer 9 – AC Power Switch 2 – Autoloader 6 – Autoloader Control Cable A – AC Power Cord 3 – Printer Power Cord 7 – Autoloader Control Cable 4 – USB Cable 8 – Serial Port (not used) User Guide Reference 34
Liberty Operator Panel The Liberty printer operator panel has three buttons and four LEDs to indicate certain conditions. 1 – Cancel Button 3 – Disc Button and LED 2 – Ink Cartridge Status LED 4 – Power Button and LED Cancel Button: Not used. Ink Cartridge Status LED: Flashes when an ink cartridge is low on ink, incorrectly installed, or when the printer cover is open. To check the ink cartridge status, refer to “Ink Cartridge Status” on page 41.
User Operations The user of the Desktop 4500 fills the carousel with blank discs, removes the completed discs, and changes ink cartridges. Other user operations are performed in the software. Refer to the Software Suite 6 Getting Started Guide and Online Helps. Loading Discs Discs may be loaded with the carousel installed or removed from the Desktop 4500. When loading discs, make sure the recording side is facing down.
Reloading Discs The carousel may be reloaded at the time it runs out of discs, or it may be reloaded while discs are recording. To reload while orders are still in process, pause the Desktop 4500 by pressing the operator button. The carousel may be manually rotated to reload discs in the bins. 1. If an order is in process, pause the Desktop 4500 by pressing the operator button. 2. Manually remove the carousel and remove any completed discs.
Label Design Requirements This section provides some things you need to consider before you create a label. Your first consideration is the media you will use. Select media that has an ink printable surface. The OfficeNet software comes with a label editor called “CD Designer” which is installed on your system. Use CD Designer to design your labels. If you have another software application that you prefer, you can create the label image and output it as an Acrobat (.
Replace Ink Cartridge When one of the ink cartridges requires replacement, use the Production Server software, or use the operator button to pause the processing of orders. The Liberty printer uses the following ink cartridges: Note: Ink Cartridge Rimage Part Number Black (Single Cartridge) 210755-001 12 Pack of Black Cartridges 210764-001 Color (Single Cartridge) 210753-001 10 Pack of Color Cartridges 210765-001 You can only use authentic Rimage ink cartridges in the Liberty printer. 1.
6. Carefully remove the plastic tape from the new cartridge. Hold the ink cartridge so you do not touch the copper strip (see below). Do not remove the copper strips and do Not touch the ink nozzles! 1 – Plastic Tape 2 – Ink Nozzles 3 – Copper Strip 4 – Ink Cartridge 7. Install the ink cartridge into the cartridge cradle so the label is facing toward you. 1 – Cradle Latch 2 – Ink Cartridge 3 – Label 8. Push the ink cartridge firmly into position and close the cradle latch. 9. Close the top cover.
Ink Cartridge Status When the top cover is open, the ink cartridge cradle moves so that its arrow points to one of the ink cartridge status indicators, indicating the cartridge status as shown below. 1 – Color Ink Cartridge Trouble 4 – Black Ink Cartridge Low 2 – Black Ink Cartridge Trouble 5 – Ink Cartridges Normal 3 – Color Ink Cartridge Low 6 – Status Indicator Arrow In the figure above, the Status Indicator Arrow is pointing to the Normal status indicator.
Change Printer Driver Settings You can change the printer driver properties to select print quality, print orientation, ink volume, or other image adjustments. for more information on any topic. You can right-click and select 1. On the Start menu, point to Settings, and then click Printers. 2. Right-click the printer you want to change on the shortcut menu, and then click Printing Preferences. The Liberty Disc Color Printer Printing Preferences dialog box opens. 3.
5. Select Advanced Features to open the Advanced Features dialog. The Advanced Features dialog displays. 6. Adjust the Ink Volume if desired. Drag the slider to the left for lighter images (less ink) or to the right for denser images (more ink). Select OK when done. The Dry Time and Low Memory Mode selections are not used.
7. Adjust the Color tab settings (Print in Grayscale, Saturation, Brightness, and Color Tone) as needed. • Print in Grayscale print colors as various shades of gray. o High Quality uses the tri-color ink cartridge to print high o o • • • • quality grayscale images. Black Only uses the black ink cartridge to print in grayscale. Optimize for Photocopy or Fax is not used. Saturation adjusts the relative intensity of printed colors from Muted to Vibrant.
Advanced Tab The Advanced tab provides access to diagnostic functions, alignments, and a flash update function. The Advanced tab also displays Liberty status information, including Driver, Printer, TCH, Loader, and Status information. Driver - displays the installed Liberty Printer Driver version number. Printer - displays the port number, serial number, and firmware version of the printer. TCH (Tray Controller Handler) - displays the Handler name and version number.
Printing The Printing section allows you to run a test print without running the complete system. A print file (.prn) must be created prior to running this operation. 1. At the Printing Preferences dialog, select the Advanced tab to open the following dialog. 2. Select the Print File button and select a pre-rendered file to print for print testing purposes. The file you select must have been prepared for the Liberty printer. The label file will be printed as many times as set in the Copies box.
Settings The Settings selection lets you elect whether to ignore the Disc switch, run the Masker application, and/or hide the Status dialog box. Ignore Disc Switch If selected, causes the printer not to wait for the activation of the disc switch before printing. This option is ignored when connected to a Desktop 4500 autoloader. Hide Status Dialog If selected, prevents the pop-up status dialog box from opening when a print job is initiated.
Maintenance The maintenance section allows you to select alignment functions, diagnostics, or update the flash. Center Image – The Center Image function is only required if the print is not centered on the label. Directions are found below. Align Cartridges – directions are found on page 23. Diagnostics – directions are found on page 48. Update Loader Flash – Rimage recommends using the Production Server to update the autoloader flash firmware. Refer to page 51.
5. Select the Print Test Pattern button and the printer tray opens. 6. Place a full sized disc (120mm) on the printer tray. 7. When prompted, press the Disc button to close the printer tray. 8. When it has finished printing, rotate the disc 180 degrees. Align three of the position lines, located on the outer edges of the disc, to the tray bracket edge as shown here.
9. Select the Print Test Pattern button again. 10. When prompted, press the Disc button to close the printer tray. 11. When done printing, remove the disc. 12. Look at where each long line crosses the set of index lines. 13. Enter the decimal index value where the long line crosses the index line in the Horizontal and Vertical group. Enter negative numbers with a negative character (-). Each line has a value of 0.5 units. The horizontal value from above would be about –1.2. 14.
24. Select the Disc button to close the printer tray. 25. Close the Printing Preference window. Diagnostics At the Advanced tab under Maintenance, the Diagnostics dialog provides several device tests. Mech Select Power Off and Power On to cycle power to the tray mechanism. Select the Power ON button to resume operation. Cartridges Select the Validate button to verify if the ink cartridges are authentic ink cartridges. Select the Test button to test communications between the printer and the cartridges.
3. Insert Rimage software suite disc into the CD-ROM drive or download the latest flash version from the Rimage web site. 4. Unzip the flash file if it was downloaded from the website. 5. From the menu bar, select Options/Update Transporter Flash. 6. Select the location of the flash file from the Rimage OfficeNet Software Suite disc or the saved location if it was downloaded from the website. 7. Double-click the filename name.bin file. 8.
Find Additional Information Each software module contains online Help. Help features a Table of Contents pane on the left side of the window and the selected topic on the right. You may need to resize the windows to fit your screen. Locate your printed Software Suite 6 Getting Started Guide for a short tutorial on creating your first disc. Online Help 1. In QuickDisc for Windows, on the Help menu, click Help Topics. The initial QuickDisc help window displays. 2.
Online Manuals Many other user manuals are installed in the Rimage folder and are organized by type as shown here: Technical Support and Product Updates Support for the Desktop 4500 is available directly from your authorized reseller. If you have difficulty using the Desktop 4500, please review the User Guide before calling. Online support for the Desktop 4500 is available on our website at http://www.rimage.
Appendix Desktop 4500 Specifications Print Technology Inkjet Disc Capacity Input: 120 Output: 120 Configurations Two or four recorders, CD-R, DVD-R, or both Printing Resolution Up to 4800 DPI Height 25.5 inches (57.2 cm) Width 17.5 inches (44.5 cm) Depth 21 inches (53.4 cm)* Weight 60 pounds (27.2 kg) Power 100-120/220-240 V, 1.8-0.
Liberty Printer Specifications This appendix provides Liberty printer specifications, related documentation. The Rimage Liberty printer specifications are provided in the table below. Color Spectrum 108 seconds for 100% coverage, full color, Photo Normal mode 20 seconds for 100% coverage, Text and Graphics mode 12 seconds for 20% coverage, Text and Graphics Best mode 16.7 million colors Droplet Size 4 pl (pico-liter) Pixel Density 5.
Computer Specifications The computer selection is crucial for good system operation. In the following pages are minimum and recommended specifications for CD-R and DVD-R recorders. The computer must be dedicated just for running the Desktop autoloader. Computer Requirements These are the minimum and recommended requirements to operate a CD-R Rimage system. The minimum requirements work fine for “duplication” operation.
