User‘s Guide Dell C7017T Regulatory model: C7017Tf
NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 - 2019 Dell Inc. All rights reserved. Information in this document is subject to change without notice. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
Contents About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Identifying Parts and Controls . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Product-Specific Problems . . . . . . . . . . . . .
About Your Monitor Package Contents Your monitor ships with all the components shown below. Ensure that you have received all the components and Contact Dell if anything is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
• LSA1U Wall Mount Kit • Wire Saddle • Power Cable (varies with countries) • VGA Cable • HDMI Cable • DP Cable • USB 3.
Product Features at-panel display has an active matrix, Thin-Film Transistor, Liquid Crystal Display and LED backlight. The monitor’s features include: • C7017T: 176.563 cm (69.513 in.) agonal viewable image size, 1920 x 1080 resolution, plus full-screen support for lower resolutions. • Video Electronics Standards Association (VESA) 400 mm mounting holes. • Plug and play capability if supported by your system. • On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
Remote Control 3. Up Press to move the selection up in OSD menu. 4. Left Press to move the selection left in OSD menu. 5. Down Press to move the selection down in OSD menu. 6. Menu Press to turn on the OSD menu. 7. Brightness Press to decrease the Brightness. 8. Volume Press to decrease the Volume. 9. MUTE Press to turn the mute function on/off. 10.Preset Modes Display information about Preset Modes. 11. Right Press to move the selection right in OSD menu. 12. OK Confirm an entry or selection. 13.
Hide Screen This feature allows the user to temporarily hide the screen content by displaying a white screen. Press button on the remote control to display a white screen. Press button on the remote control to exit the white screen. Ensure the OSD menu is not on the screen when activating this feature. NOTE: There is no touch functionality on the monitor when this feature is activated. DisplayNote This monitor comes with software license from DisplayNote.
Inserting the batteries in the remote control The remote control is powered by two 1.5 V AAA batteries. To install or replace batteries: 1. Press and then slide the cover to open it. 2. Align the batteries according to the (+) and (–) indications inside the battery compartment. 3. Replace the cover. CAUTION: The incorrect use of batteries can result in leaks or bursting.
Operating range of the remote control Point the top of the remote control toward the LCD monitor’s remote sensor during button operation. Use the remote control within a distance of about 8 m from remote control sensor or at a horizontal and vertical angle of within 15° within a distance of about 5.6 m.
Identifying Parts and Controls Front View 1 IR Lens (with LED indicator) 2 Function buttons (For more information, see Operating the Monitor) 3 Power On/Off button (with LED indicator) 12 About Your Monitor
Back View Label Description Use 1 Screw Hole For Accessory mounting. 2 Wire Saddle hole For accessory wire saddle placement. 3 To mount the monitor. 4 VESA mounting holes (400 mm) RCA label 5 Regulatory rating label Lists the regulatory approvals. 6 RJ-45 connector For remote control use. 7 Barcode serial number label Refer to this label if you need to contact Dell for technical support. 8 AC power connector Indicates the connector type. Connect the monitor power cable.
Side View Label Description Use 1 2 RS232 connector Audio Out 3 4 Audio in VGA connector 5 DisplayPort connector 6 HDMI/MHL connector Connect your computer with HDMI cable. Connect your MHL devices with MHL cable. 7 HDMI connector Connect your computer with HDMI cable. 8 USB Down Stream Port Connect your USB devices for charging. (Dedicated Charging DCP port is for charging devices and has no data Port) lines. 9 10 USB Down Stream Port Connect your USB devices.
1 Speakers Monitor Specifications The following sections give you information about the various power management modes and pin assignments for the various connectors of your monitor.
Power Management Modes If you have VESA’s DPMTM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.
Pin Assignments RS232 connector Pin Number Monitor Side of the 9-pin Side Signal Cable 1 2 RX 3 TX 4 5 GND 6 7 Not Used 8 Not Used 9 VGA connector Pin Number Monitor Side of the 15-pin Side Signal Cable 1 Video-Red 2 Video-Green 3 Video-Blue 4 GND 5 Self-test 6 GND-R 7 GND-G 8 GND-B About Your Monitor 17
9 DDC +5 V 10 GND-sync 11 GND 12 DDC data 13 H-sync 14 V-sync 15 DDC clock DisplayPort Connector Pin Number 20-pin Side of the Connected Signal Cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 GND 14 GND 15 AUX(p) 16 GND 17 AUX(n) 18 HPD 18 About Your Monitor
DP_PWR_Return 20 +3.3 V DP_PWR HDMI Connector Pin Number 19-pin Side of the Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C.
MHL Connector Pin Number 19-pin Side of the Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 GND 6 TMDS DATA 1- 7 MHL+ 8 TMDS DATA 0 SHIELD 9 MHL- 10 TMDS CLOCK+ 11 GND 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C.
RJ-45 Connector Pin Number 12-pin Side of the Connector 1 D+ 2 RCT 3 D- 4 D+ 5 RCT 6 D- 7 GND 8 GND 9 LED2_Y+ 10 LED2_Y- 11 LED1_G+ 12 LED1_G- About Your Monitor 21
Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the monitor. NOTE : This monitor is Super-Speed USB 3.0 compatible. Transfer Speed Data Rate Power Consumption Super-Speed 5 Gbps 4.5 W (Max, each port) High Speed 480 Mbps 4.5 W (Max, each port) Full Speed 12 Mbps 4.
USB Downstream Connector Pin Number 9-pin Side of the Connector 1 VCC 2 D- 3 D+ 4 GND 5 SSTX- 6 SSTX+ 7 GND 8 SSRX- 9 SSRX+ USB Ports • • 1 upstream 3 downstream • 1 Dedicated Charging Port (DCP) - DCP port is for charging devices and has no data lines. NOTE: USB 3.0 functionality requires a USB 3.0-capable computer. NOTE: The monitor’s USB interface works only when the monitor is On or in the power-save mode.
Plug and Play Capability You can install the monitor in any Plug and Play compatible system. The monitor automatically provides the computer with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic. You can select different settings if required.
Touch Specifications Model number C7017T Type Infrared Touch Panel Diagonal 69.58 in. Active Area Extended beyond Viewing Area Touch Input Method Finger, Passive Stylus Max number of multi-touch 10 points Touch Accuracy ≤ 2 mm (Over 90% of screen) Touch Response Time ≤ 15 ms Glass Surface Windows XP, Vista, 7, 8, 8.1, 10, Chrome OS, Android, Linux Mac OS, iOS Anti-Glare, Anti-Smudge, Hardness (5H) Glass Thickness 4 mm Operating system NOTE: Windows XP, Vista, Mac OS are Single Touch.
Resolution Specifications Model number C7017T Scan range • Horizontal 30 kHz to 83 kHz (automatic) • Vertical 23 Hz to 120 Hz (automatic) Maximum preset resolution 1920 x 1080 at 60 Hz Electrical Specifications Model number C7017T Video input signals • • • Synchronization input signals AC input voltage / frequency / current Inrush current Analog RGB: 0.
VESA, 1152 x 864 67.5 75.0 108.0 +/+ VESA, 1280 x 1024 64.0 60.0 108.0 +/+ VESA, 1280 x 1024 80.0 75.0 135.0 +/+ VESA, 1600 x 900 60.0 60.0 108.0 +/+ VESA, 1920 x 1080 67.5 60.0 148.5 +/+ MHL Source Display Modes Display Mode Frequency (Hz) 640 x 480p 59.94 720 x 480p 59.
Weight: Weight with packaging 78.6 kg (173.28 lb) Weight (For wall mount or VESA mount considerations - no cables) 55.5 kg (122.
Maintenance Guidelines Caring for Your Monitor CAUTION: Read and follow the safety instructions before cleaning the monitor. CAUTION: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your antistatic screen, slightly dampen a soft, clean cloth with water.
Setting Up the Monitor Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: 1. Turn off your computer and disconnect the power cable. 2. Connect the VGA / DP / HDMI / MHL cable to the corresponding video port on the back of your computer.
Connecting HDMI cable Connecting MHL cable Setting Up the Monitor 31
Connecting USB cable After you have completed connecting the VGA / DP / HDMI / MHL cable, follow the procedures below to connect the USB cable to the computer and complete your monitor setup: 1. Connect the upstream USB port (cable supplied) to an appropriate USB port on your computer. (See Side view for details.) 2. Connect the USB peripherals to the downstream USB ports on the monitor. 3. Plug the power cables for your computer and monitor into a nearby outlet. 4. Turn on the monitor and the computer.
Wall Mounting (Screw dimension: M8 x 20 ~ 30 mm). Refer INSTALLATION INSTRUCTIONS to that come with LSA1U Wall Mount kit and the VESA-compatible base mounting kit (400 x 400 mm distance). 1. 2. 3. 4. Install Wall Plate to Wall. Place the monitor panel on a soft cloth or cushion on a stable flat table Attach the mounting brackets from the wall mounting kit to the monitor. Install Display to Wall Plate. For more information, see the Wall Mount provider website located at http://www.milestone.
Operating the Monitor Power On the Monitor Press the button to turn on the monitor. Using the Front-Panel Controls Use the keys on the front of the monitor to adjust the image settings. Front-Panel Keys Description A Preset modes Use the Preset modes key to choose from a list of preset color modes. See Using the OSD Menu. Use the Volume key to direct access to the "Volume" control menu. B Volume Use the Menu key to open the on-screen display (OSD).
B Down C Use the Down key to adjust (decrease ranges) items in the OSD menu. Use the OK key to confirm your selection. OK D Use the Back key to go back to the previous menu. Back Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1.
6. Select the to return to previous menu without accepting current settings or to accept and return to previous menu. The table below provides a list of all the OSD menu options and their functions. Icon Menu and Description Submenus Energy Use This meter shows the energy level being consumed by the monitor in real time. Brightness/ Use the Brightness/Contrast menu to adjust the Brightness/ Contrast Contrast. Brightness Allows you to adjust the brightness or luminance of the backlight.
Auto Adjust Use this key to activate automatic setup and adjust menu. The following dialog appears on a black screen as the monitor self-adjusts to the current input: Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display. NOTE: Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables.
Input Source Use the Input Source menu to select between different video signals that may be connected to your monitor. VGA Select VGA input when you are using the analog (VGA) connector. Push to select the VGA input source. DP Select DP input when you are using the DP connector. Push to select the DP input source. Select HDMI1/MHL input when you are using the HDMI1/MHL connector. Push to select the HDMI1/MHL input source.
Color Use the Color menu to adjust the monitor's color settings. Input Color Format Allows you to set the video input mode to: RGB: Select this option if your monitor is connected to • a computer or DVD player using the DP adapter. YPbPr: Select this option if your DVD player supports • only YPbPr output.
Preset Modes Allows you to choose from a list of preset color modes. Reset Color tandard: Loads the monitor's default color settings. S This is the default preset mode. • Warm: Increases the color temperature. The screen appears warmer with a red/yellow tint. • Custom Color: Allows you to manually adjust the color settings. Press the and keys to adjust the Red, Green, and Blue values and create your own preset color mode. Resets your monitor's color settings to the factory defaults.
Display Use the Display menu to adjust the monitor's display settings. Aspect Ratio Adjusts the image ratio as Wide 16:9, 4:3, or 5:4. NOTE: Wide 16:9 adjustment is not required at maximum preset resolution 1920 x 1080 . Horizontal Position Use or the buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+). Vertical Position Use the or buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+).
Audio Volume Speaker Use the buttons to adjust the volume. Minimum is ‘0’ (-). Maximum is ‘100’ (+). Allows you to set the Audio Source mode to: • PC Audio • HDMI / DP Allows you to enable or disable Speaker function. Reset Audio Select this option to restore default display settings.
Energy Power Button LED Allows you to set the power LED indicator on or off during active to save energy. USB Allows you to enable or disable USB function during monitor standby mode. NOTE: USB ON/OFF under standby mode is only available when USB upstream cable is unplugged. This option will be greyed out when USB upstream cable is plugged in. Reset Energy Select this option to restore default Energy settings.
Menu Select this option to adjust the settings of the OSD such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Allows you to set the OSD display to one of eight languages: English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese. Allows you to adjust the OSD background from opaque to transparent. Allows you to set the time for which the OSD remains active after you press a key on the monitor.
Personalize Selecting this option allows you to set two shortcut keys. Shortcut Key 1 User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Input Source", "Aspect Ratio" “Volume” and set as shortcut key.
Shortcut Key 2 User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Input Source" , "Aspect Ratio" , “Volume” and set as shortcut key. Reset Personalization Allows you to restore shortcut key to the default setting.
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows a software on your computer to adjust the monitor display settings like the brightness, color balance etc. Enable (Default): Optimizes the performance of your monitor and provides a better customer experience. Disable: Disables the DDC/CI option and the following message appears on the screen. LCD Conditioning This feature will help reduce minor cases of image retention.
Touch OSD Control This monitor comes with Touch OSD Functionality. Press the keypad buttons (A, B or C) first to activate the OSD Touch Function. When the OSD Menu is on screen, only the OSD Touch Function is available. To use the normal Touch Function, exit OSD Menu.
OSD Messages When the monitor does not support a particular resolution mode you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the horizontal and vertical frequency ranges addressable by this monitor. Recommended mode is 1920 x 1080. You will see the following message before the DDC/CI function is disabled.
If VGA, DP, HDMI1/MHL, HDMI2 or HDMI3 cable is not connected, a floating dialog box as shown below appears. The monitor will enter Power Save Mode after 4 minutes if left at this state.
See Solving Problems for more information.
Setting the Maximum Resolution For optimal display performance while using the Microsoft Windows operating systems, set the display resolution to 1920 x 1080 pixels by performing the following steps: In Windows Vista, Windows 7, Windows 8 or Windows 8.1: 1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen Resolution. 3. Click the dropdown list of the screen resolution and select 1920 x 1080. 4. Click OK. In Windows 10: 1.
If you have a Dell desktop or a Dell portable computer with Internet access 1. Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics 2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again. NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell to inquire about a graphics adapter that supports these resolutions.
Dell Web Management for Monitors This monitor comes with networking capability which lets you remotely access and change settings such as Input Source Selection, Brightness and Volume. Before accessing the Dell Monitor Web Management feature, ensure that you have a working Ethernet cable connected to the RJ45 port at the rear of the monitor.
2. In the computer’s IP Properties tab, specify an IP Address by selecting Use the following IP Address and enter the following values: For IP Address: 10.0.50.101 and for Subnet Mask: 255.0.0.0 (leave all other entries as blanks). 3.
To access and use the web management tool, follow these steps: 1. Open a web browser and type the monitor’s IP Address (10.0.50.100) in the address bar. 2. The log-in page opens. Enter the Administrator Password to continue.
3. The Home page opens: 4. Click Network Settings tab to see the network settings.
5. Click Monitor Control to see the monitor’s status. It takes about 3 to 5 mins for the monitor information to be updated on the Web Management. 6. Click Security to set a password.
7. Update Firmware for your monitor’s network card. You can download the latest network firmware, if available, from the Dell Support website at www.dell.com/support.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instruction Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Unplug the video cables from the back of the computer.
Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2.
Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions. Common Symptoms What You Experience No Video/Power LED off No Video/Power LED on Poor Focus Shaky/Jittery Video No picture Possible Solutions • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment.
Remote control no working Cannot control LCD Monitor Missing Pixels LCD screen has spots • Cycle power on-off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/ monitors. Stuck-on Pixels LCD screen has bright • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology.
Synchronization Problems Safety-Related Issues Intermittent Problems Missing Color Wrong Color Image retention from a static image left on the monitor for a long period of time Screen is scrambled or • Reset the monitor to Factory appears torn Settings. • Perform Auto Adjust via OSD. • Adjust Phase and Pixel Clock controls via OSD. • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. • Check for bent or broken pins in the video cable connector.
NOTE: When choosing DP , HDMI1/MHL , HDMI2, HDMI3 mode, the Auto Adjust function is not available. Product-Specific Problems Specific Symptoms What You Experience Screen image is too small Image is centered on • Check the Aspect Ratio setting in the screen, but does not Display OSD. fill entire viewing area • Reset the monitor to Factory Settings. OSD does not appear • Turn off the monitor, unplug the on the screen power cord, plug back, and then turn on the monitor.
Universal Serial Bus (USB) Specific Problems Common Symptoms What You Experience USB interface is not working High Speed USB 3.0 interface is slow. 66 Troubleshooting USB peripherals are not working Possible Solutions • Check that your monitor is turned ON. • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). • Switch off and then turn on the monitor again. • Re-start the computer.
Mobile High-Definition Link (MHL) Specific Problems Common Symptoms What You Experience Possible Solutions MHL interface is not working. • Re-connect the upstream cable Ensure your MHL cable and MHL device are MHL certified. • Check your MHL device is turned On. • Check your MHL device is not in Standby mode. • Check physical MHL cable connection is corresponding to input source selected on OSD Menu i.e., HDMI (MHL) .
Ethernet Problems Common Symptoms What You Experience Ethernet not working 68 Troubleshooting Possible Solutions Dell Web • Ensure that the Network cable Management for connecting the Monitor is properly Monitors Webpage secured. control is not working • Press and hold the Button 1 and Button 3 on the front panel for 3 seconds to turn on , A network icon appears and is shown on Top - left corner for 5 seconds .
Appendix Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information. FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.
