Manual
 Troubleshooting 51
Remote control no 
working 
Can’t control LCD 
Monitor 
•Check remote control battery have 
install property. 
•Ensure the remote control sensor is 
toward to monitor remote control 
sensor on left bottom side.
Missing Pixels LCD screen has spots
•Cycle power on-o.
•Pixel that is permanently o is a 
natural defect that can occur in LCD 
technology. 
For more information on Dell Monitor 
Quality and Pixel Policy, see Dell 
Support site at: 
http://www.dell.com/support/
monitors.
Stuck-on Pixels LCD screen has bright 
spots
•Cycle power on-o.
•Pixel that is permanently o is a 
natural defect that can occur in LCD 
technology. 
For more information on Dell Monitor 
Quality and Pixel Policy, see Dell 
Support site at: 
http://www.dell.com/support/
monitors.
Brightness Problems Picture too dim or too 
bright
•Reset the monitor to Factory 
Settings.
•Auto Adjust via OSD.
•Adjust brightness & contrast controls 
via OSD. 
Geometric Distortion Screen not centered 
correctly
•Reset the monitor to Factory 
Settings.
•Auto Adjust via OSD.
•Adjust brightness & contrast controls 
via OSD. 
Horizontal/Vertical 
Lines
Screen has one or 
more lines
•Reset the monitor to Factory 
Settings.
•Perform Auto Adjust via OSD. 
•Adjust Phase and Pixel Clock controls 
via OSD.
•Perform monitor self-test feature 
check and determine if these lines are 
also in self-test mode.
•Check for bent or broken pins in the 
video cable connector. 










