User’s Guide
Table Of Contents
- Safety Instructions
- About Your Monitor
- Setting Up the Monitor
- Setting Up the Stand
- Operating the Monitor Webcam
- Organizing Your Cables
- Securing Your Monitor Using Kensington Lock (optional)
- Connecting Your Monitor
- Using the Tilt, Swivel, and Vertical Extension
- Rotating the Monitor
- Adjusting the Rotation Display Settings of Your System
- Removing the Monitor Stand
- VESA Wall Mounting (optional)
- Operating the Monitor
- Troubleshooting
- Appendix
94 │ Tro ub les h ooti ng
Universal Serial Bus (USB) Specific Problems
Common
Symptoms
What You
Experience
Possible Solutions
USB interface is
no
t working
USB peripherals
are not working
• Check that your monitor is turned On.
• Reconnect the upstream cable to your
c
omputer.
• Reconnect the USB peripherals
(
downstream connector).
• Switch Off and then turn On the
monit
or again.
• Reboot the computer.
• Some USB devices like external
p
ortable HDD require higher electric
current; connect the device directly to
the computer system.
SuperSpeed USB 5
Gbp
s (USB 3.2
Gen1) interface is
slow
SuperSpeed USB 5
Gbps (
USB 3.2
Gen1) peripherals
working slowly or
not working at all
• Check that your computer is
S
uperSpeed USB 5 Gbps (USB 3.2
Gen1)-capable.
• Some computers have USB 3.2, USB
2
.0 and USB 1.1 ports. Ensure that the
correct USB port is used.
• Reconnect the upstream cable to your
c
omputer.
• Reconnect the USB peripherals
(
downstream connector).
• Reboot the computer.
Wireless USB
periphe
rals stop
working when a
USB 3.2 device is
plugged in
Wireless USB
pe
ripherals
responding slowly
or only working as
the distance
between itself and
its receiver
decreases
• Increase the distance between the
U
SB 3.2 peripherals and the wireless
USB receiver.
• Position your wireless USB receiver as
c
lose as possible to the wireless USB
peripherals.
• Use a USB-extender cable to position
th
e wireless USB receiver as far away
as possible from the USB 3.2 port.