Release Notes

Support and Service 31
RSA BSAFE Crypto-J 6.2.5 Release Notes
Support and Service
Access community and support information for your RSA BSAFE products on RSA
Link at
https://community.rsa.com/community/products/bsafe. RSA
Link offers a knowledge base containing answers to common questions and solutions
to known problems, product documentation, community discussions, and case
management. Customers can also open support cases by sending an email to
[e-mail].
RSA Ready at https://community.rsa.com/community/products/rsa-ready
is a platform for customers, partners, and RSA enthusiasts to learn about products
certified to interoperate with RSA products including access to integration guides.
Before You Contact Customer Support
Make sure you have direct access to the computer running your RSA product
software. Please have the following information available:
 The software version number of your
RSA product.
 The make and model of the machine on which the problem occurs.
 The name and version of the operating system under which the problem occurs.