User guide

NetXtreme II User Guide
September 2013
Broadcom Corporation
Page 96 iSCSI Boot Document INGSRVT78-CDUM100-R
TROUBLESHOOTING ISCSI BOOT
The following troubleshooting tips are useful for iSCSI boot.
Problem: A system blue screen occurs when iSCSI boots Windows Server 2008 R2 through the adapter’s NDIS path with
the initiator configured using a link-local IPv6 address and the target configured using a router-configured IPv6 address.
Solution: This is a known Windows TCP/IP stack issue.
Problem: The Broadcom iSCSI Crash Dump utility will not work properly to capture a memory dump when the link speed for
iSCSI boot is configured for 10 Mbps or 100 Mbps.
Solution: The iSCSI Crash Dump utility is supported when the link speed for iSCSI boot is configured for 1 Gbps or 10 Gbps.
10 Mbps or 100 Mbps is not supported.
Problem: An iSCSI target is not recognized as an installation target when you try to install Windows Server 2008 by using
an IPv6 connection.
Solution: This is a known third-party issue. See Microsoft Knowledge Base KB 971443, http://support.microsoft.com/kb/
971443.
Problem: When switching iSCSI boot from the Microsoft standard path to Broadcom iSCSI offload, the booting fails to
complete.
Solution: Install or upgrade the Broadcom Virtual Bus Device (VBD) driver to 5.0.x, along with the OIS driver, prior to
switching the iSCSI boot path.
Problem: The iSCSI configuration utility will not run.
Solution: Ensure that the iSCSI Boot firmware is installed in the NVRAM.
Problem: A system blue screen occurs when installing the Broadcom drivers through Windows Plug-and-Play (PnP).
Solution: Install the drivers through the Setup installer.
Problem: For static IP configuration when switching from Layer 2 iSCSI boot to Broadcom iSCSI HBA, then you will receive
an IP address conflict.
Solution: Change the IP address of the network property in the OS.
Problem: After configuring the iSCSI boot LUN to 255, a system blue screen appears when performing iSCSI boot.
Solution: Although Broadcom’s iSCSI solution supports a LUN range from 0 to 255, the Microsoft iSCSI software initiator
does not support a LUN of 255. Configure a LUN value from 0 to 254.
Problem: NDIS miniports with Code 31 yellow-bang after L2 iSCSI boot install.
Solution: Run the T7.4 installer.
Problem: Unable to update inbox driver if a non-inbox hardware ID present.
Solution: Create a custom slipstream DVD image with supported drivers present on the install media.