User guide

User Guide NetXtreme II
September 2013
Broadcom Corporation
Document INGSRVT78-CDUM100-R Troubleshooting: Broadcom NetXtreme II
®
Network Adapter User Guide Page 317
Troubleshooting: Broadcom NetXtreme II
®
Network Adapter User Guide
• Hardware Diagnostics
• Checking Port LEDs
• Troubleshooting Checklist
• Checking if Current Drivers are Loaded
• Running a Cable Length Test
• Testing Network Connectivity
• Microsoft Virtualization with Hyper-V
• Removing the Broadcom NetXtreme II Device Drivers
• Upgrading Windows Operating Systems
• Broadcom Boot Agent
• Broadcom Advanced Server Program (BASP)
•Linux
• NPAR
• Miscellaneous
HARDWARE DIAGNOSTICS
Loopback diagnostic tests are available for testing the adapter hardware. These tests provide access to the adapter internal/
external diagnostics, where packet information is transmitted across the physical link (for instructions and information on
running tests in an MS-DOS environment, see User Diagnostics; for Windows environments, see Running Diagnostic Tests
in Windows).
CHECKING PORT LEDS
See Network Link and Activity Indication to check the state of the network link and activity.