Users Guide

Troubleshooting

To get help with your Dell BOSS-S2 card, you can contact your Dell Technical Service representative or see https://

www.dell.com/support.

Topics:

• Importing the BOSS ESXi CLI offline bundle may fail in VSphere Lifecycle Manager

• BOSS ESXi CLI package fails when upgrading from Dell EMC customized versions of 6.7.x to version 7.0

• M.2 drive firmware update from iDRAC fails on unconfigured drives with an existing adapter key on the BOSS-S2 controller

• Unconfigured drives in the BOSS-S2 controller is unavailable for operating system installation with an existing adapter key

• The ROM version for BOSS is reported as firmware version in IDRAC interface

• Unable to update the M.2 drive firmware by using iDRAC or Lifecycle Controller

• BOSS-S2 CLI displays No Adapter Found error in Linux

• LC log displays fan unavailability error

• Physical disk size is not updated on iDRAC when CSIOR is disabled

• Physical disk or virtual disk is indicated as missing on iDRAC when CSIOR is disabled

• The Back Ground Activity (BGA) task process in HII does not report real-time status

• Virtual disk related events are repeatedly generated in BOSS-S2 and OMSS

• Characters are limited when entering a virtual drive name

• VMFS datastore is disabled from YX5X of PowerEdge systems that are shipped with VMware ESXi installed on BOSS-S2

• One or more physical disks are not detected by the operating system

• Virtual disk is not detected by the operating system

• An installed drive is not listed in the BOSS-S2 Configuration Utility

• The BOSS-S2 card is not presented to the PowerEdge server

• Unable to boot to M.2 drive installed in slot 1

• Unsupported commands, options, and features are displayed by BOSS-S2 CLI with VMware CLI utility

• Unable to deploy ESXi on RAID 1 of BOSS-S2

Importing the BOSS ESXi CLI offline bundle may fail

in VSphere Lifecycle Manager

Issue:

Importing the BOSS ESXi CLI offline bundle into vSphere Lifecycle Manager fails through the vSphere

Web Client. For more information, see https://kb.vmware.com/s/article/78688.

Corrective

Action:

This issue is resolved. For more information, see https://kb.vmware.com/s/article/2147284 published by

VMware for this behavior.

BOSS ESXi CLI package fails when upgrading from

Dell EMC customized versions of 6.7.x to version 7.0

Issue:

When upgrading vSphere versions from 6.7.x to version 7.0, the package update fails if the previous

version of BOSS CLI exists.

Corrective

Action:

Remove the driver packages before attempting an upgrade using the command esxcli software

vib remove -n <vib name>.

NOTE: The ESXi must be gracefully rebooted to complete the driver packages removal before

upgrading. For more information, see https://kb.vmware.com/s/article/78389.

Troubleshooting 35