Users Guide

28 │ Troubleshooting
• For Windows 10:
1. Type Device Manager in Search the web and Windows field
(next to the Start button) and press Enter.
2. In Device Manager, expand Bluetooth and select the Bluetooth
radio for the Dell WM615 mouse.
3. Right click on the Bluetooth radio and select Properties
4. On the Power Management tab, uncheck the option Allow the
computer to turn o this device to save power.
5. Click OK.
Question 2:
Why is my Bluetooth mouse slow when reconnecting to my computer,
when compared to my mouse using a USB 2.0 Nano dongle?
Answer:
A wireless mouse using a USB2.0 Nano dongle utilizes a dedicated 2.4G
connection between the computer and mouse, making the reconnection
almost instantaneous.
Using a Bluetooth connection, the Dell WM615 Bluetooth mouse shares the
same 2.4G bandwidth with the Wireless subsystem of the computer making
reconnection slower in comparison to a wireless mouse using a 2.0 USB
Nano dongle. During this reconnection process, mouse cursor movement
could be seen as erratic until the reconnection link is fully established.