User’s Guide Dell B1260dn BASIC BASIC IMAGINE THE POSSIBILITIES This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
BASIC 1. Introduction Key benefits 4 Features by models 6 Useful to know 7 About this user’s guide 8 Safety information 9 Machine overview 14 Control panel overview 16 Turning on the machine 17 Installing the driver locally 18 Reinstalling the driver 20 Available supplies 39 Storing the toner cartridge 40 Redistributing toner 42 Replacing the toner cartridge 43 Cleaning the machine 44 Tips for moving & storing your machine 47 4.
1. Introduction This chapter provides information you need to know before using the machine.
Key benefits Environmentally friendly Convenience • To save toner and paper, this machine supports the Eco feature. • You can print on the go from your smartphone or computer using Google Cloud Print™ enabled apps (see "Google Cloud Print™" on page 90). • To save paper, you can print multiple pages on a single sheet of paper (see "Using advanced print features" on page 109).
Key benefits • Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 109). • You can print in various operating systems (see "System requirements" on page 61). • Your machine is equipped with a USB interface and/or a network interface.
Features by models Some features and optional goods may not be available depending on model or country. Variety feature Features Operating System Operating System B1260dn B1260dn Hi-Speed USB 2.
Useful to know Where can I download the machine’s driver? Printouts are blurry. • Visit www.support.dell.com to download the latest machine’s driver, and install it on your system. • The toner level might be low or uneven. Shake the toner cartridge. • Try a different print resolution setting. Where can I purchase accessories or supplies? • Inquire at a Dell distributor or your retailer. • Visit www.support.dell.com. Select your country/region to view product service information.
About this user’s guide This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user’s guide are explained in the glossary chapter. • All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.
Safety information These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 4 Operating environment Warning 3 Important safety symbols Do not use if the power cord is damaged or if the electrical outlet is not grounded.
Safety information 5 Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. Operating method Caution This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing. Burns could occur. It can cause damage to the machine.
Safety information Do not block or push objects into the ventilation opening. Caution This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. This machine's power reception device is the power cord. To switch off the power supply, remove the power cord from the electrical outlet.
Safety information 7 Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger. Otherwise, it can cause damage to the machine, and could result in electric shock or fire. Do not put a cover over the machine or place it in an airtight location, such as a closet. If the machine is not well-ventilated, this could result in fire. Do not overload wall outlets and extension cords.
Safety information Keep the power cable and the contact surface of the plug clean from dust or water. When storing supplies such as toner cartridges, keep them away from children. Otherwise, this could result in electric shock or fire. Toner dust can be dangerous if inhaled or ingested. • Do not remove any covers or guards that are fastened with screws. Using recycled supplies, such as toner, can cause damage to the machine. • Fuser units should only be repaired by a certified service technician.
Machine overview 9 Accessories Power cord Software CDa Misc. accessoriesb Quick installation guide a. The software CD contains the printer drivers, user’s guide, and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1.
Machine overview 10 11 Front view Rear view • This illustration may differ from your machine depending on its model. • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country. • Some features and optional goods may not be available depending on model or country.
Control panel overview This control panel may differ from your machine depending on its model. There are various types of control panels. 4 Info Prints a information page. • Prints configuration reports/ netwwork configuration reports - Press and let go. • Prints supplies info report / error report 1 - Press and hold this button for about 2 seconds and release. 2 • Prints a test page - Press and hold this button for about 4 seconds until the status LED blinks slowly, and release.
Turning on the machine 1 Connect the machine to the electricity supply first. Press the power key or turn the switch on if the machine has a power switch. 2 1 1.
Installing the driver locally A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 81). 2 The software CD should automatically run and an installation window will appear. If the installation window does not appear, click Start > All programs > Accessories > Run.
Installing the driver locally 4 Select Connect to the computer using USB Cable. Click Next. 5 Follow the instructions in the installation window. 1.
Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 13 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Dell > Dell Printers > your printer driver name > Maintenance. 3 4 5 Select Repair and click Next. Follow the instructions in the installation window.
2. Learning the Basic Usage After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values. This chapter provides information about the overall menu structure and the basic setup options.
Printing a test page Print a test page to make sure that the machine is operating correctly. To print a test page: In ready mode, press and hold (Info) button for about 4 seconds until the status LED blinks, and release. 2.
Media and tray This chapter provides information on how to load print media into your machine. 2 1 • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Dell’s warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine. • Using inflammable print media can cause a fire.
Media and tray Paper type available for duplex printing Depending on the power voltage your machine uses, available paper types for duplex printing differs. Refer to the below table. Power voltage Available paper 110V Letter, Legal, US Folio, Oficio 220V A4 2.
Media and tray 2 Loading paper in the tray When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam. 2.
Media and tray 3 Loading in manual feeder The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes. Tips on using the manual feeder • Load only one type, size and weight of print media at time in the manual feeder. • If you select Manual Feeder for the paper source in your software application, you need to press ( Info) button each time you print a page and load only one type, size and weight of print media at a time on the manual tray.
Media and tray 2.
Media and tray 4 Types Tray Manual feeder Thin ● ● The table below shows the special media usable in each tray. Bond ● ● The media types are shown in the Printing Preferences. To get the highest printing quality, select the proper media type from the Printing Preferences window > Paper tab > Paper Type (see "Opening printing preferences" on page 34). Color Labels ● For example, if you want to print on labels, select Labels for Paper Type.
Media and tray To print an envelope, place it as shown in the following figure. • Do not use stamped envelopes. • Do not use envelopes with clasps, snaps, windows, coated lining, selfadhesive seals, or other synthetic materials. • Do not use damaged or poorly made envelopes. • Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope. 2 1 1 2 If envelopes are printed out with wrinkles, crease, or black bold lines, open the rear cover and try printing again.
Media and tray Transparency • To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are being printed out. To avoid damaging the machine, use only transparencies designed for use in laser printers. • Recommended media: Transparency for a color laser printer by Xerox, such as 3R 91331(A4), 3R 2780 (Letter) Labels To avoid damaging the machine, use only labels designed for use in laser printers. • Must withstand the machine’s fusing temperature.
Media and tray - Curl: Must lie flat with no more than 13 mm of curl in any direction. - Condition: Do not use labels with wrinkles, bubbles, or other indications of separation. • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components. • Do not run a sheet of labels through the machine more than once.
Media and tray 5 6 Setting the paper size and type Using the output support After loading paper in the paper tray, set the paper size and type. Open the Printing Preferences (see "Opening printing preferences" on page 34) and set the paper size and type in the Paper tab. If you want to use special-sized paper such as billing paper, select Custom in the Paper tab in the Printing Preferences (see "Opening printing preferences" on page 34).
Basic printing 4 7 Printing The basic print settings including the number of copies and print range are selected within the Print window. To take advantage of the advanced printing features, click Properties or Preferences from the Print window (see "Opening printing preferences" on page 34). If you are a Macintosh, Linux, or Unix OS user, refer to the "Macintosh printing" on page 115 or "Linux printing" on page 117 or "Unix printing" on page 119.
Basic printing 9 Opening printing preferences 4 Click Properties or Preferences. • The Printing Preferences window that appears in this user’s guide may differ depending on the machine in use. However, the composition of the Printing Preferences window is similar. • When you select an option in Printing Preferences, you may see a warning mark or .
Basic printing 1 2 Change the settings as needed on each tab. 10 Using help Enter a name for the item in the Favorites input box. Click the option you want to know on the Printing Preferences window and press F1 on your keyboard. 11 Eco printing The Eco function cuts toner consumption and paper usage. The Eco function allows you to save print resources and lead you to eco-friendly printing. 3 Click saved. (Add).
Basic printing Setting eco mode on the control panel Result simulator • The settings set from the machine’s driver override the settings on the control panel. • 1 If you set the eco mode on with a password from the Embedded Web Service (Settings tab > Machine Settings > System > Eco > Settings), the Onforce message appears. You have to enter the password to change the eco mode status. Press (Eco) button on the control panel.
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.
Ordering supplies and accessories Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Dell-authorized supplies and accessories visit www.dell.com/supplies, or contact your local Dell dealer or the retailer where you purchased your machine. You can also visit www.dell.com or support.dell.com, select your country/region, and obtain information on calling for service. 3.
Available supplies When supplies reach the end of their life spans, you can order the following types of supplies for your machine: Type Average yielda Part name Standard yield toner cartridge Approx. 1,500 pages • G9W85 (All countries except China) Approx. 2,500 pages • DRYXV (All countries except China) High yield toner cartridge • 10G0D (For China only) a. Declared yield value in accordance with ISO/IEC 19752.
Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Dell suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Dell toner cartridge. Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions.
Storing the toner cartridge 3 Estimated cartridge life Estimated cartridge life the life of the toner cartridge (or imaging unit) yield depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size.
Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Toner LED blinks yellow. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner. • Before opening the front cover, close the output support first.
Replacing the toner cartridge • Before opening the front cover, close the output support first. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. • If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. • Shake the toner cartridge thoroughly, it will increase the initial print quality. • Do not touch the green underside of the toner cartridge.
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
Cleaning the machine Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such as benzene or thinner. Printing quality problems can occur and cause damage to the machine. 1 2 2 1 2 1 3.
Cleaning the machine 6 Cleaning the pickup roller • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. 1 2 2 1 3.
Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine securely. 3.
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 49 • Clearing paper jams 50 • Understanding the status LED 55 This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.
Tips for avoiding paper jams By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 23). • Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray. • Do not remove paper from the tray while your machine is printing. • Flex, fan, and straighten paper before loading.
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 1 In tray 1 4.
Clearing paper jams 2 In the manual feeder 4.
Clearing paper jams 3 Inside the machine • The fuser area is hot. Take care when removing paper from the machine. • Before opening the front cover, close the output support first. 2 1 4.
Clearing paper jams 4 In the exit area 4.
Clearing paper jams 5 In the duplex area 1 1 2 2 4.
Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country. • To resolve the error, look at the error message and its instructions from the troubleshooting part. • You can also resolve the error with the guidelines from the Printer Status Monitor program window. • If the problem persists, call a service representative. 6 Status LED Status Description Off The machine is off-line.
Understanding the status LED 7 Toner LED/ Power LED Status (Toner LED) (Power LED) Eco button Description Blinking Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 42). On A toner cartridge has almost reached its estimated cartridge lifea.
5. Appendix This chapter provides product specifications and information concerning applicable regulations.
Specifications 1 General specifications The specification values listed below are subject to change without notice. See www.dell.com or support.dell.com for possible changes in information. Items Description Dimension Width x Length x Height 348 x 338 x 197 mm (13.7 x 13.3 x 7.7 inches) Weight Machine with consumables 7.2 kg (15.
Specifications 2 Print media specifications Type Size Dimensions Print media weight/Capacitya Manual feederb Tray Plain paper Envelope Thick paper Letter 216 x 279 mm (8.5 x 11 inches) 70 to 90 g/m2 (19 to 24 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) • 250 sheets of 80 g/m2 (21 lbs bond) US Folio 216 x 330 mm (8.5 x 13 inches) A4 210 x 297 mm (8.27 x 11.69 inches) Oficio 216 x 343 mm (8.5 x 13.5 inches) JIS B5 182 x 257 mm (7.17 x 10.12 inches) ISO B5 176 x 250 mm (6.93 x 9.
Specifications Type Size Dimensions Print media weight/Capacitya Tray Manual feederb Thicker paper Refer to the Plain paper section Refer to the Plain paper section Not available in a tray. 164 to 220 g/m2 (44 to 59 lbs bond) Thin paper Refer to the Plain paper section Refer to the Plain paper section 60 to 70 g/m2 (16 to 19 lbs bond) 60 to 70 g/m2 (16 to 19 lbs bond) Transparency Letter, A4 Refer to the Plain paper section Not available in a tray.
Specifications 3 System requirements Microsoft® Windows® Requirement (recommended) Operating system CPU RAM free HDD space Windows® 2000 Intel® Pentium® II 400 MHz (Pentium III 933 MHz) 64 MB (128 MB) 600 MB Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.
Specifications Macintosh Requirements (Recommended) Operating system CPU • Intel® processors Mac OS X 10.4 • PowerPC G4/ G5 RAM • 128 MB for a powerPC based Mac (512 MB) Free HDD space 1 GB • 512 MB for an Intel-based Mac (1 GB) Mac OS X 10.5 • Intel® processors 512 MB (1 GB) 1 GB • 867 MHz or faster Power PC G4/ G5 Mac OS X 10.6 • Intel® processors 1 GB (2 GB) 1 GB Mac OS X 10.7 • Intel® processors 2 GB 4 GB 5.
Specifications Linux Items Requirements Fedora 5~13 (32/ 64 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) SuSE 10.0, 10.1 (32 bit) Operating system Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Debian 4.0, 5.0 (32/64 bit) Redhat® Enterprise Linux WS 4, 5 (32/64 bit) SuSE Linux Enterprise Desktop 10, 11 (32/64 bit) CPU Pentium IV 2.
Specifications 4 Network environment Network and wireless models only (see "Features by models" on page 6). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Network interface Specifications • Ethernet 10/100 Base-TX Wired Lan • Windows 2000/Server 2003 /Server 2008/XP/Vista/7/Server 2008 R2 Network operating system • Various Linux OS • Mac OS X 10.4 ~ 10.
Dell technical support policy Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the Operating System, application software, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware.
Contacting Dell You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information. You can contact Dell electronically using the following addresses: • • • support.euro.dell.com (Europe only) Electronic Quote Service - apmarketing@dell.com (Asian/Pacific countries only) - sales_canada@dell.com (Canada only) World Wide Web - www.dell.com/ - www.dell.
Warranty and return policy Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide. 5.
Copyright Information in this document is subject to change without notice. ©2012 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the Dell logo, and Dell Toner Management System are trademarks of Dell Inc.
User’s Guide Dell B1260dn ADVANCED ADVANCED IMAGINE THE POSSIBILITIES This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on model or country. BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows.
ADVANCED 1. Software installation Installation for Macintosh 72 Reinstallation for Macintosh 73 Installation for Linux 74 Reinstallation for Linux 75 2. Using a network-connected machine Using Dell Printer Manager 97 Using Dell Printer Status 99 Using the Linux Unified Driver Configurator 101 4.
1. Software installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Installing driver over the network81).
Installation for Macintosh 1 2 3 4 5 6 7 8 9 10 Make sure that the machine is connected to your computer and powered on. 14 Open the Applications folder > Utilities > Print Setup Utility. • Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Macintosh desktop. 15 Click Add on the Printer List. • Double-click the MAC_Installer folder > Installer OS X icon. Click Continue. 16 Click Agree to agree to the license agreement. 17 For Mac OS X 10.
Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 3 4 5 6 Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Macintosh desktop. Double-click the MAC_Installer folder > Uninstaller OS X icon. Enter the password and click OK. When the uninstall is done, click OK.
Installation for Linux You need to download Linux software packages from the Dell website to install the printer software (http://www.support.dell.com). 1 Installing the Unified Linux Driver 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password.
Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. 3 Click the icon at the bottom of the desktop.
2. Using a networkconnected machine This chapter gives you step-by-step instructions for setting up a network connected machine and software.
Useful network programs There are several programs available to setup the network settings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. Before using the programs below, set the IP address first. 2 SetIP This utility program allows you to select a network interface and manually configure the IP addresses for use with the TCP/IP protocol. • See "IPv4 configuration using SetIP (Windows)" on page 78.
Wired network setup You must set up the network protocols on your machine to use it on your network. You can use network after connecting network cable to a corresponding port on your machine. • For models that do not have the display screen on the control panel, use the Embedded Web Service or SetIP program. - See "Using Embedded Web Service" on page 95. - See "Setting IP address" on page 78. 4 Setting IP address First, you have to set up an IP address for network printing and managements.
Wired network setup 6 Click the icon (third from left) in the SetIP window to open the TCP/IP configuration window. 7 Enter the machine’s new information into the configuration window as follows. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding. IPv4 configuration using SetIP (Macintosh) Before using the SetIP program, disable the computer firewall from System Preferences > Security > Firewall.
Wired network setup Find the machine’s MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 78) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8. 6 7 Select Apply, then OK, and OK again. Find the machine’s MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 78) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8.
Installing driver over the network 5 Windows 1 3 Select Next. 4 Select Connect a network printer to the computer. Click Next. Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set. If the “Found New Hardware Wizard” appears during the installation procedure, click Cancel to close the window. 2 Insert the supplied software CD into your CD-ROM drive. The software CD should automatically run and an installation window will appear.
Installing driver over the network • The Custom installation allows you to select the machine’s connection and choose individual components to install. Follow the instructions on the window. 5 The searched machines will be shown on the screen. Select the one you wish to use and click Next. If you cannot find your machine in network, turn off the firewall and click Update. For Windows operating system, Start > Control Panel and start windows firewall, and set this option unactivated.
Installing driver over the network 14 Open the Applications folder > Utilities > Print Setup Utility. • 15 21 For Mac OS X 10.5-10.7, click the “+” icon. A display window will pop up. For Mac OS X 10.5-10.7, click IP. Select HP Jetdirect - Socket in Protocol. When printing a document containing many pages, printing performance may be enhanced by choosing Socket for Printer Type option. 18 19 • For Mac OS X 10.5-10.
Installing driver over the network 3 4 5 6 7 8 9 10 11 12 Extract the UnifiedLinuxDriver.tar.gz file and open the new directory. Double-click the Linux folder > install.sh icon. The Dell installer window opens. Click Continue. The add printer wizard window opens. Click Next. Select network printer and click Search button. The machine’s IP address and model name appears on list field. The printer’s IP address and model name appears on list field. Select your machine and click Next.
Installing driver over the network 1 From the Dell website, download and unpack the UNIX Printer Driver package to your computer. 2 Acquire root privileges. “su -” 3 Copy the appropriate driver archive to the target UNIX computer. 8 Run “installprinter” from the command line. This will bring up the Add Printer Wizard window. Setup the printer in this window referring to the following procedures.
Installing driver over the network Setting up the printer To add the printer to your UNIX system, run ‘installprinter’ from the command line. This will bring up the Add Printer Wizard window. Setup the printer in this window according to the following steps: 1 2 3 Type the name of the printer. 4 5 6 Specify any printer description in the Description field. This is optional. 7 8 9 10 11 12 Check the Make Default option to set this printer as default. Click OK to add the printer.
IPv6 configuration 7 IPv6 is supported properly only in Windows Vista or higher. The Add Printer Wizard window appears. Follow the instructions in the window. If the machine does not work in the network environment, activate IPv6. Refer to the next section followed by. If the IPv6 network seems to not be working, set all the network setting to the factory defaults and try again using Clear Setting. 10 In the IPv6 network environment, follow the next procedure to use the IPv6 address.
IPv6 configuration 3 When the Embedded Web Service window opens, move the mouse cursor over the Settings of the top menu bar and then click Network Settings. 4 5 6 Click TCP/IPv6 on the left pane of the website. 7 Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A through F). 8 9 Choose the DHCPv6 configuration. Address must be enclosed in '[ ]' brackets. Check the IPv6 Protocol check box to activate IPv6. Check the Manual Address check box.
AirPrint AirPrint allows you to wirelessly print directly from an iPhone, iPad, or iPod touch running iOS 4.2 or later. 5 When the Embedded Web Service window opens, click Settings > Network Settings. 6 Click Raw TCP/IP, LPR, IPP or mDNS . You can enable the IPP protocol or mDNS protocol. 11 Setting up AirPrint Bonjour(mDNS) and IPP protocols are required on your machine to use the AirPrint feature. You can enable the AirPrint feature by one of the following methods.
Google Cloud Print™ Google Cloud Print™ is a service that allows you to print to a printer using your smart phone, tablet, or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud Print™ service. You can print your document or email with Chrome OS, Chrome browser, or a Gmail™/ Google Docs™ application on your mobile device, so you 5 Click Login in the upper right corner of the Embedded Web Service website.
Google Cloud Print™ 10 11 Click Finish printer registration. 1 Install the Cloud Print application on your mobile device. Click Manage your printers. If you do not have the application, download it from the application store such as Android Market or App Store. Now your printer is registered with Google Cloud Print™ service. Google Cloud Print™-ready devices will appear in the list. 14 2 Access the Google Docs™ application from your mobile device and tap on the icon to select document.
Google Cloud Print™ Printing from the Chrome browser The following steps are an example of using the Chrome browser. 1 2 3 4 5 6 Run Chrome. Open the document or email that you want to print. Click the wrench icon in the browser’s top right corner. Click Print. A new tab for printing appears. Select Print with Google Cloud Print. Click the Print button. 2.
3. Useful management tools This chapter introduces management tools provided to help you make full use of your machine.
Using Firmware Update Utility Firmware Update Utility allows you to maintain your machine by upgrading firmware. 5 Click Update Firmware. Availabe for Windows OS users only. 1 From the Start menu, select Programs or All Programs > Dell > Dell Printers > your printer driver name > Firmware Update Utility. 2 3 Download the latest firmware. Click http://www.support.dell.com. 4 Click Browse and select the downloaded firmware file.
Using Dell Supplies Ordering Utility To order replacement toner cartridges or supplies from Dell: 2 The Dell Supplies Ordering Utility window opens. Availabe for Windows or Macintosh OS users only. 1 Double-click the Dell Supplies Ordering Utility icon on your desktop. OR From the Start menu, select Programs or All Programs > Dell > Dell Printers > your printer driver name > Dell Supplies Ordering Utility. For Macintosh, Open the Applications folder > Dell folder > Dell Supplies Ordering Utility. 3.
Using Embedded Web Service 1 2 • Internet Explorer 6.0 or higher is the minimum requirement for Embedded Web Service. • Embedded Web Service explanation in this user’s guide may differ from your machine depending on its options or models. • Network model only. Click Login on the upper right of the Embedded Web Service website. Type in the ID and Password then click Login.
Using Embedded Web Service • Usage Counters: Shows the usage count by print types: simplex and duplex. Maintenance tab • Current Settings: Shows the machine’s and network’s information. • Print information: Prints reports such as system related reports and font reports. This tab allows you to maintain your machine by upgrading firmware and setting contact information for sending emails. You can also connect to Dell website or download drivers by selecting the Link menu.
Using Dell Printer Manager Dell Printer Manager is an application that combines Dell machine settings into one location. Dell Printer Manager combines device settings as well as printing environments, settings/actions and launching. All of these features provide a gateway to conveniently use your Dell machine. Dell Printer Manager provides two different user interfaces for the user to choose from: the basic user interface and the advanced user interface.
Using Dell Printer Manager 4 Application information Includes links for changing to the advanced settings, preference, help, and about. 3 The button is used to change the user interface to the advanced settings user interface. Advanced settings user interface overview The advanced user interface is intended to be used by the person responsible for managing the network and machines. Device Settings Quick links Displays Quick links to machine specific functions.
Using Dell Printer Status The Dell Printer Status displays the status of the printer that is connected to the local network. Printer Ready, Printer Offline, Error-Check Printer, and the toner level or Toner Low alerts will for your printer. Icon • Available for Windows users. Mean Normal The machine is in ready mode and experiencing no errors or warnings. Warning The machine is in a state where an error might occur in the future.
Using Dell Printer Status 2 Option You can set printing job alert related settings. Order Supplies You can order replacement toner cartridge(s) from online. 4 User’s Guide You can view the online User’s Guide. 5 Close Close the window. 3 Changing the Dell Printer Status Program Settings Right-click the Dell Printer Status icon and select Options. Select the settings you want from the Options window. 3.
Using the Linux Unified Driver Configurator The Unified Driver Configurator is a tool primarily intended for configuring machine devices. You need to install Unified Linux Driver to use Unified Driver Configurator (see "Installation for Linux" on page 74). After the driver is installed on your Linux system, the Unified Driver Configurator icon will automatically be created on your desktop. 6 Opening Unified Driver Configurator 1 Double-click the Unified Driver Configurator on the desktop.
Using the Linux Unified Driver Configurator Printers tab To use the on screen help, click Help. 3 After changing the configurations, click Exit to close the Unified Driver Configurator. View the current system’s printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window. 7 Printers configuration Printers configuration has the two tabs: Printers and Classes. 1 Switches to Printers configuration. 2 Shows all of the installed machines.
Using the Linux Unified Driver Configurator • Remove Printer: Removes the selected machine. • Set as Default: Sets the current selected machine as a default machine. • Stop/Start: Stops/starts the machine. • Test: Allows you to print a test page to ensure the machine is working properly. • Properties: Allows you to view and change the printer’s properties. 1 Shows all of the machine classes. 2 Shows the status of the class and the number of machines in the class.
Using the Linux Unified Driver Configurator 8 Ports configuration In this window, you can view the list of available ports, check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason. 1 Switches to Ports configuration. 2 Shows all of the available ports. 3 Shows the port type, device connected to the port, and status. • Refresh: Renews the available ports list. • Release port: Releases the selected port. 2 1 3 3.
4. Special features This chapter explains special printing features. • Altitude adjustment 106 • Changing the default print settings 107 • Setting your machine as a default machine 108 • Using advanced print features 109 • Macintosh printing 115 • Linux printing 117 • Unix printing 119 The procedures in this chapter are mainly based on Windows 7.
Altitude adjustment Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, determine the altitude where you are.
Changing the default print settings 1 2 3 4 Click the Windows Start menu. For Windows Server 2000, select Settings > Printers. • For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. • For Windows 7, select Control Panel > Devices and Printers. • For Windows Server 2008 R2, select Control Panel > Hardware > Devices and Printers.
Setting your machine as a default machine 1 2 3 4 Click the Windows Start menu. For Windows Server 2000, select Settings > Printers. • For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. • For Windows 7, select Control Panel > Devices and Printers. • For Windows Server 2008 R2, select Control Panel > Hardware > Devices and Printers. Select your machine.
Using advanced print features 3 XPS printer driver: used to print XPS file format. Type in the destination path and the file name, and then click OK. For example, c:\Temp\file name. • The XPS printer driver can be installed only on Windows Vista OS or higher. If you type in only the file name, the file is automatically saved in My Documents, Documents and Settings, or Users. The saved folder may differ, depending on your operating system or the application you are using.
Using advanced print features Item Multiple Pages per Side Poster Printing Item Description Selects the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size and arranged in the order you specify. You can print up to 16 pages on one sheet. Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets together to form one poster-size document.
Using advanced print features Item Double-sided Printing Description Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented. Item Double-sided Printing • You can use this feature with Letter, Legal, A4, US Folio or Oficio sized paper Description • Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine.
Using advanced print features Item Watermark Watermark (Creating a watermark) Watermark (Editing a watermark) Description The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. a To change the print settings from your software application, access Printing Preferences.
Using advanced print features Item Overlaya Description This option is available only when you use the SPL printer driver (see "Software" on page 6). An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of letterhead paper. Rather than using preprinted letterhead, you can create an overlay containing exactly the same information that is currently on your letterhead.
Using advanced print features Item Overlay (Using a page overlay) Description a Click the Advanced tab. b Select the desired overlay from the Text dropdown list. c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file you want to use. If you have stored the overlay file you want to use in an external source, you can also load the file when you access the Open window. After you select the file, click Open.
Macintosh printing 4 Changing printer settings Some features may not be available depending on models or options. It means that the features are not supported. You can use advanced printing features when using your machine. 3 Printing a document When you print with a Macintosh, you need to check the printer driver settings in each application you use. Follow the steps below to print from a Macintosh: Open an application and select Print from the File menu.
Macintosh printing 6 If you print more than 2 copies, the first copy and the second copy might print on the same sheet of paper. Avoid printing on both sides of paper when you are printing more than 1 copy. Printing on both sides of the paper Some features may not be available depending on models or options. It means that the features are not supported. 7 Using help Before printing in the duplex mode, decide on which edge you will be binding your finished document.
Linux printing Some features may not be available depending on models or options. It means that the features are not supported. 4 Change the print job properties using the following four tabs displayed at the top of the window. • General: Changes the paper size, the paper type, and the orientation of the documents. It enables the duplex feature, adds start and end banners, and changes the number of pages per sheet.
Linux printing 9 Printing files You can print many different types of files on your machine using the standard CUPS, directly from the command line interface. The CUPS lpr utility allows you to do that, but the driver’s package replaces the standard lpr tool by a much more user-friendly LPR GUI program. 1 Open the Unified Driver Configurator. If necessary, switch to Printers configuration. 2 3 Select your machine on the available printers list and click Properties.
Unix printing 12 Changing the machine settings Some features may not be available depending on models or options. It means that the features are not supported. The UNIX printer driver Print Job Manager in which the user can select various print options in printer Properties. 11 Proceeding the print job The following hot keys may also be used: “H” for Help, “O” for OK, “A” for Apply, and “C” for Cancel. After installing the printer, choose any of the image, text, PS files to print.
Unix printing • Page Border: Choose any of the border styles (e.g., Single-line hairline, Double-line hairline) Image tab In this tab, you can change the brightness, resolution, or image position of your document. Text tab Set the character margin, line space, or the columns of the actual print output. Margins tab • Use Margins: Set the margins for the document. By default, margins are not enabled. The user can change the margin settings by changing the values in the respective fields.
5. Troubleshooting This chapter gives helpful information for what to do if you encounter an error.
Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray . • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause some paper to stick together. Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Power and cable connecting problems Condition The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. Suggested solutions • Connect the machine to the electricity supply first and press the (Power) button on the control panel. • Disconnect the machine’s cable and reconnect it. 5.
Printing problems Condition The machine does not print. Possible cause Suggested solutions The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default machine. Select your machine as your default machine in Windows. Check the machine for the following: • The front cover is not closed. Close the front cover. • Paper is jammed. Clear the paper jam. • No paper is loaded. Load paper.
Printing problems Condition The machine does not print. Possible cause Suggested solutions The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative. The document size is so big that the hard disk space of the computer is insufficient to access the print job.
Printing problems Condition Pages print, but they are blank. Possible cause The toner cartridge is defective or out of toner. Suggested solutions Redistribute the toner, if necessary. If necessary, replace the toner cartridge. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the controller or the board, may be defective. Contact a service representative. The machine does not print PDF files correctly.
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Light or faded print Suggested Solutions • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge. • The paper may not meet paper specifications; for example, the paper may be too moist or rough.
Printing quality problems Condition Dropouts Suggested Solutions If faded areas, generally rounded, occur randomly on the page: • A single sheet of paper may be defective. Try reprinting the job. A aBb C A aBb C A aBb C A aBb C A aBb C • The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. • The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
Printing quality problems Condition Black background Suggested Solutions If the amount of background shading becomes unacceptable: • Change to a lighter weight paper. • Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount of background shading. • Remove the old toner cartridge and install a new one. • Thoroughly redistribute the toner (see "Redistributing toner" on page 42). Toner smear • Clean the inside of the machine.
Printing quality problems Condition Background scatter A Suggested Solutions Background scatter results from bits of toner randomly distributed on the printed page. • The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture. • If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side.
Printing quality problems Condition Page skew Suggested Solutions • Ensure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. Curl or wave • Ensure that the paper is loaded properly. • Check the paper type and quality. Both high temperature and humidity can cause paper curl. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Printing quality problems Condition Suggested Solutions Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine. Solid color or black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one. A Loose toner • The machine may require repairing. Contact a service representative. • Clean the inside of the machine.
Printing quality problems Condition Character voids Suggested Solutions Character voids are white areas within parts of characters that should be solid black: • If you are using transparencies, try another type of transparency. Because of the composition of transparencies, some character voids are normal. A Horizontal stripes • You may be printing on the wrong surface of the paper. Remove the paper and turn it around. • The paper may not meet paper specifications.
Operating system problems 1 Common Windows problems Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. “General Protection Fault”, “Exception OE”, “Spool 32”, or “Illegal Operation” messages appear. Close all other applications, reboot Windows and try printing again. “Fail To Print”, “A printer timeout error occurred” message appear.
Operating system problems 2 Common Macintosh problems Condition The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Suggested solutions Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. Some letters are not displayed normally during cover page printing.
Operating system problems 3 Common Linux problems Condition The machine does not print. Suggested solutions • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device. • Check if the machine is started.
Glossary ADF The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802). An Automatic Document Feeder (ADF) is a scanning unit that will automatically feed an original sheet of paper so that the machine can scan some amount of the paper at once.
Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system. It is the printing term used for a toner usage measurement on printing.
Glossary DHCP DPI A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts. Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing.
Glossary ECM FDI Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise. Foreign Device Interface (FDI) is a card installed inside the machine to allow a third party device such as a coin operated device or a card reader. Those devices allow the pay-for-print service on your machine.
Glossary Halftone Intranet An image type that simulates grayscale by varying the number of dots. Highly colored areas consist of a large number of dots, while lighter areas consist of a smaller number of dots. A private network that uses Internet Protocols, network connectivity, and possibly the public telecommunication system to securely share part of an organization's information or operations with its employees. Sometimes the term refers only to the most visible service, the internal website.
Glossary IPX/SPX JBIG IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a networking protocol used by the Novell NetWare operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to IP, and SPX having similarities to TCP. IPX/SPX was primarily designed for local area networks (LANs), and is a very efficient protocol for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
Glossary MAC address Modem Media Access Control (MAC) address is a unique identifier associated with a network adapter. MAC address is a unique 48-bit identifier usually written as 12 hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address is usually hardcoded into a Network Interface Card (NIC) by its manufacturer, and used as an aid for routers trying to locate machines on large networks.
Glossary Originals PDF The first example of something, such as a document, photograph or text, etc, which is copied, reproduced or translated to produce others, but which is not itself copied or derived from something else. Portable Document Format (PDF) is a proprietary file format developed by Adobe Systems for representing two dimensional documents in a device independent and resolution independent format.
Glossary PRN file Resolution An interface for a device driver, this allows software to interact with the device driver using standard input/output system calls, which simplifies many tasks. The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi, the greater the resolution. Protocol SMB A convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints.
Glossary Subnet Mask Toner Cartridge The subnet mask is used in conjunction with the network address to determine which part of the address is the network address and which part is the host address. A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder used in laser printers and photocopiers, which forms the text and images on the printed paper.
Glossary USB WPA Universal Serial Bus (USB) is a standard that was developed by the USB Implementers Forum, Inc., to connect computers and peripherals. Unlike the parallel port, USB is designed to concurrently connect a single computer USB port to multiple peripherals. Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi) computer networks, which was created to improve upon the security features of WEP.
Index A F AirPrint 89 75 favorites settings, for printing features C cleaning 59 Firmware Update Utility 93 front view 15 44 outside 44 pickup roller 46 G cleaning a machine 44 general icons control panel 16 glossary 8 D 4 print media feature inside convention 34 99 Dell Supplies Ordering Utility 94 84 E using SetIP 90 101 80 paper in the tray1 25 special media 28 local driver installation 18 driver reinstalling 20 jam clearing paper 50 M tips for avoiding pap
Index using SetIP 79 manual feeder/multi-purpose tray tips on using 26 using special media 28 N network driver installation Linux Macintosh UNIX Windows 83 82 84 81 installing environment 64 introducing network programs 77 IPv6 configuration 87 SetIP program 78, 79, 80 N-up printing Macintosh 115 P placing a machine adjusting the altitude 106 print media card stock 31 envelope 28 labels 30 output support 59 preprinted paper 31 special media 28 transparency 30 printing to a
Index print media stop button 59 UNIX driver installation for network connected 84 16 printing supplies available supplies 39 estimated toner cartridge life 41 ordering 39 replacing toner cartridge 43 T 119 Unix system requirements 63 USB cable driver installation 72, 74 driver reinstallation 73, 75 using help 35, 116 toner cartridge estimated life 41 W handling instructions 40 watermark non-Dell and refilled 40 create 112 redistributing toner 42 delete 112 replacing th
