Users Guide

Notifications
This chapter explains how to manage your notifications and notification preferences for individual users in the APEX Console.
For service-impacting events, the IT Manager can select who should receive service notifications, including distribution lists, in
the DTMS Portal.
Topics:
• View notifications
• Manage notification preferences
View notifications
About this task
Within the APEX Console, you can view notifications for new orders. Notifications include orders that have been submitted for
your approval, orders that have been approved, and orders that have been declined.
Steps
1. In the top-right navigation, select Notifications.
2. Select View All Notifications.
The list of approved orders, orders that are submitted for approval, and declined orders displays along with the date and
description for each.
3. Optionally, use the search box to search for a specific order by description or date.
4. Optionally, delete any notifications that you have already read and no longer want to appear in your notifications list.
Manage notification preferences
Select your preferences for what kind of APEX Console notifications you want to receive and through what method.
Steps
1. In the top-right navigation, select Notifications.
2. Select Notification Preferences.
A list of the available notifications displays.
3. Select Edit to change the notification settings.
You can choose to receive notifications within the APEX Console, through email, or both.
4. After adjusting your settings, select Save.
Your preference changes are effective immediately.
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14 Notifications