Users Guide

Receive a call

Steps

1. You can click or tap the following icons when there is an incoming call:

• Answer icon—Receives the call.

• Reject icon—Rejects the call.

• Message icon—Rejects the call with a text message.

2. You can click or tap the following icons after you answer the call:

• Mute icon—Mutes the call.

• Keypad icon—Opens the keypad to dial another phone number.

• Private icon—Moves the call to your iPhone.

NOTE: The Private icon is only available in the Alienware Mobile Connect application on your computer.

3. Click or tap the end call icon to end the call.

Messaging

You can use your Alienware Mobile Connect application to view and send text messages from your computer. Alienware Mobile

Connect can display messages on a dual pane. The iOS shows only the messages that are received during the current Alienware

Mobile Connect session and not the past messages. If you are using iOS version 12 or an earlier version, you must keep the Alienware

Mobile Connect iPhone app open to use the text messaging feature.

NOTE: You cannot delete text messages or conversations using Alienware Mobile Connect application. Use your

smartphone for this task.

Receive a text message

Steps

1. Click or tap the Messages icon.

2. Click or tap New Message.

You are alerted with a pop-up notification when there is a new message. You can also click or tap this notification to view the

message.

NOTE: If the messages app is open on your iPhone, new messages are not displayed on the Alienware Mobile Connect

application.

Send a text message

Steps

1. Click or tap the Message icon.

2. Click or tap New Message to start a new conversation, or click or tap an ongoing conversation to reply.

You can also go to the Contacts tab and click or tap the message icon to compose a message.

3. Type your message, and click or tap the send icon.

If you send a text message during an ongoing phone call, the message is kept in queue and is sent after the call ends.

NOTE: You can respond to an incoming message from the text message notification and also reject an incoming call with

a text message.

Files

The Files tab can be used to access photos and videos from your iPhone.

NOTE: Your iPhone must have iOS 13 or later to use this feature.