Service Manual

Removing the solid-state drive/Intel Optane memory

module

You need to disable the Intel Optane memory before removing Intel Optane memory module from your computer. For more

information about disabling the Intel Optane memory, see Disabling Intel Optane memory.

WARNING: Before working inside your computer, read the safety information that shipped with your computer and

follow the steps in Before working inside your computer. After working inside your computer, follow the instructions

After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at

www.dell.com/regulatory_compliance.

Prerequisites

Remove the base cover.

Procedure to remove M.2 2230 card

NOTE: This procedure applies only to systems shipped with a M.2 2230 card installed.

NOTE: Depending on the conguration ordered the system may have up to two M.2 cards installed. Supported card

congurations per M.2 card slot:

• M.2 2230 solid-state drive + 2230 card bracket

• M.2 2280 solid-state drive

• M.2 2280 Intel Optane

NOTE: For solid-state drives above 512 GB or Intel Optane above 118 GB a thermal shield is required for optimal

heat dissipation and is installed in the computer when these congurations are ordered. If these congurations are

installed After Point-of-Sale (APOS), contact Dell support for the thermal shield.

NOTE: Depending on the number of M.2 cards installed at Point-of-Sale, the thermal shield installed in the

computer may be a full shield or a half shield. If two M.2 cards are installed After Point-of-Sale (APOS) contact Dell

support for the full thermal shield.

1 Remove the two screws (M2x3) that secure the M.2 thermal shield to the palm-rest assembly and system board.

2 Lift the M.2 thermal shield from the palm-rest assembly and system board.