Service Manual

Installing the system board...........................................................................................................................................40
Fan and heat-sink assembly...............................................................................................................................................44
Removing the fan and heat-sink assembly.................................................................................................................. 44
Installing the fan and heat-sink assembly.................................................................................................................... 46
Touchpad............................................................................................................................................................................ 47
Removing the touchpad............................................................................................................................................... 47
Installing the touchpad................................................................................................................................................. 48
Power-adapter port........................................................................................................................................................... 49
Removing the power-adapter port..............................................................................................................................49
Installing the power-adapter port............................................................................................................................... 50
Power-button assembly.....................................................................................................................................................50
Removing the power-button assembly........................................................................................................................50
Installing the power-button assembly.......................................................................................................................... 51
Keyboard............................................................................................................................................................................ 52
Removing the keyboard............................................................................................................................................... 52
Installing the keyboard.................................................................................................................................................54
Palmrest...............................................................................................................................................................................57
Removing the palm rest................................................................................................................................................ 57
Installing the palm rest.................................................................................................................................................. 57
3 Device drivers......................................................................................................................................59
Intel Chipset Software Installation Utility......................................................................................................................... 59
Video drivers...................................................................................................................................................................... 59
Intel Serial IO driver........................................................................................................................................................... 59
Intel Trusted Execution Engine Interface..........................................................................................................................59
Intel Virtual Button driver..................................................................................................................................................59
Wireless and Bluetooth drivers..........................................................................................................................................59
4 System setup....................................................................................................................................... 60
System setup.......................................................................................................................................................................60
Entering BIOS setup program...........................................................................................................................................60
Navigation keys..................................................................................................................................................................60
Boot Sequence...................................................................................................................................................................60
System setup options.......................................................................................................................................................... 61
Clearing CMOS settings....................................................................................................................................................64
Clearing BIOS (System Setup) and System passwords.................................................................................................... 64
5 Troubleshooting...................................................................................................................................66
Enhanced Pre-Boot System Assessment (ePSA) diagnostics...........................................................................................66
Running the ePSA diagnostics..................................................................................................................................... 66
System diagnostic lights.....................................................................................................................................................66
Flashing BIOS (USB key)................................................................................................................................................... 67
Flashing the BIOS...............................................................................................................................................................67
Backup media and recovery options................................................................................................................................. 68
WiFi power cycle................................................................................................................................................................68
Flea power release............................................................................................................................................................. 68
Disconnecting the ethernet cable from the RJ-45 port..................................................................................................68
6 Getting help and contacting Dell....................................................................................................... 70
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