Reference Guide

5. Log on to a local computer.

6. Select Dell Factory Image Restore or Dell Factory Tools > Dell Factory Image Restore (depending on the configuration of your

computer).

7. Click or tap Next.

The Confirm Data Deletion screen appears.

NOTE: If you do not want to proceed with Dell Factory Image Restore, click or tap Cancel.

8. Select the check box to confirm that you want to continue reformatting the hard drive and restoring the system software to the

factory condition, then click or tap Next. The restore process begins and may take 20 or more minutes to complete.

9. When the restore operation is complete, click or tap Finish to restart the computer.

System Restore

CAUTION:

Backup data files regularly. System Restore does not monitor or recover your data files.

System Restore is a Microsoft Windows tool that helps you undo software changes to your computer without affecting your personal files

like documents, photos, emails, and so on.

Every time you install a software or device driver, your computer updates Windows system files to support the new software or device.

Sometimes, this may cause some unexpected errors. System Restore helps you restore the Windows system files to the state prior to the

installation of the software or device driver.

System Restore creates and saves restore points at regular intervals. You use these restore points (or create your own restore points) to

restore your computer’s system files to an earlier state.

Use system restore if changes to software, drivers or other system settingshave left your computer in an undesirable operating state.

NOTE:

If newly installed hardware may be a cause, remove or disconnect the hardware and try a system restore.

NOTE: System restore does not backup your personal files and hence it cannot recover your personal files that are

deleted or damaged

Windows 10

Using system restore

1. Right-click (or press and hold) the Start button, and then select Control Panel.

2. Type Recovery in the search box.

3. Click or tap Recovery.

4. Click or tap Open System Restore.

5. Click or tap Next and follow the on-screen instructions.

Undoing the last system restore

1. Right-click (or press and hold) the Start button, and then select Control Panel.

2. Click or tap Security and Maintenance.

3. Click or tap Recovery.

4. Click or tap Open System Restore and follow the on-screen instructions to undo the last system restore.

Windows 8.1

Using system restore

1. Click or tap Settings in the charms sidebar.

2. Click or tap Control Panel.

3. Type Recovery in the search box.

4. Click or tap Recovery and click or tap Open System Restore.

5. Follow the on-screen instructions.

Restoring your operating system