Reference Guide

Restoring specific files or folders from a Full System Backup
1. Launch Dell Backup and Recovery.
2. Click or tap the Recovery tile, and then select Data Recovery.
3. Click or tap Yes, Continue.
4. Follow the on-screen instructions.
Restoring specific files or folders from a file and folder backup
1. Launch Dell Backup and Recovery.
2. Click or tap the Recovery tile, and then select Recover your Data.
3. Click or tap Browse, choose your files and folders, then select OK.
4. Click or tap Restore Now.
5. Follow the on-screen instructions.
Creating a full system backup
1. Launch Dell Backup and Recovery.
2. Click or tap the Backup tile, and then select System Recovery.
3. Click or tap Backup Now.
4. Follow the instructions on the screen.
Dell Factory Image Restore
CAUTION:
Using the Dell Factory Image Restore option permanently removes any programs or drivers installed after you
received your computer. Prepare backup media of applications you need to reinstall before using Dell Factory Image
Restore.
NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers.
Use Dell Factory Image Restore only as the last method to restore your operating system. This option restores the software on your hard
drive to the state is was initially shipped. Any programs or files added after you received your computer—including data files such as
pictures, music, and videos—are permanently deleted.
Accessing Dell Factory Image Restore
CAUTION:
Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs
or drivers installed after you received your computer. If possible, back up the data before performing Dell Factory Image
Restore. Use Dell Factory Image Restore only if other recovery methods fail.
After two failed attempts to boot the operating system, the boot sequence automatically attempts to perform system recovery options
and perform an automatic repair.
Starting Dell Factory Image Restore
NOTE:
Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or
drivers installed after you received your computer. If possible, back up the data before performing Dell Factory Image
Restore. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
1. Turn on or restart the computer.
2. When the DELL logo appears, press F8 a few times to access the Advanced Boot Options window.
NOTE:
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft
Windows desktop; then, reboot your computer and try again.
3. Select Repair Your Computer.
The System Recovery Options window appears.
4. Select a keyboard layout and click or tap Next.
Restoring your operating system
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