Service Manual

Replacing the system board............................................................................................. 98
Procedure.........................................................................................................................................................98
Post-requisites...................................................................................................................................................98
Entering the Service Tag in the BIOS setup program........................................................................................... 98
Downloading drivers........................................................................................................ 99
Downloading the audio driver........................................................................................................................... 99
Downloading the graphics driver.......................................................................................................................99
Downloading the USB 2.0 and USB 3.0 driver...................................................................................................99
Downloading the chipset driver.........................................................................................................................99
Downloading the network driver..................................................................................................................... 100
System setup....................................................................................................................101
Boot Sequence................................................................................................................................................ 101
Navigation keys............................................................................................................................................... 101
BIOS overview.................................................................................................................................................101
BIOS Features................................................................................................................................................. 102
Entering BIOS setup program.......................................................................................................................... 102
System setup options....................................................................................................................................... 102
System and setup password..............................................................................................................................105
Assigning a system password and setup password........................................................................................105
Deleting or changing an existing system and or setup password................................................................... 106
Clearing forgotten passwords.....................................................................................................................106
Clearing CMOS Settings............................................................................................................................ 107
Troubleshooting.............................................................................................................. 109
Flashing the BIOS............................................................................................................................................109
Flashing BIOS (USB key)................................................................................................................................. 109
Enhanced Pre-Boot System Assessment (ePSA) diagnostics...............................................................................109
Running the ePSA diagnostics.....................................................................................................................110
System diagnostic lights....................................................................................................................................110
Flea power release........................................................................................................................................... 110
Wi-Fi power cycle............................................................................................................................................110
Getting help and contacting Alienware......................................................................... 112
Self-help resources...........................................................................................................................................112
Contacting Alienware.......................................................................................................................................112
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