Aurora R6 Service Manual Regulatory Model: D23M Regulatory Type: D23M001
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2017-2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Before working inside your computer.................................................................................................. 9 Before you begin .................................................................................................................................................................9 Safety instructions.................................................................................................................................................................
Procedure........................................................................................................................................................................... 27 13 Replacing the bottom cover.............................................................................................................. 29 Procedure...........................................................................................................................................................................
24 Removing the processor-cooling assembly...................................................................................... 47 Prerequisites....................................................................................................................................................................... 47 Procedure...........................................................................................................................................................................
Procedure........................................................................................................................................................................... 63 Post-requisites.................................................................................................................................................................... 63 36 Removing the processor....................................................................................................................
47 Replacing the optical drive............................................................................................................... 80 Procedure........................................................................................................................................................................... 80 Post-requisites....................................................................................................................................................................
Navigation keys..................................................................................................................................................................94 BIOS overview....................................................................................................................................................................94 BIOS Features...........................................................................................................................................
Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin 1. Save and close all open files and exit all open applications. 2. Shut down your computer. Windows 10: Click or tap Start > Power > Shut down. NOTE: If you are using a different operating system, see the documentation of your operating system for shut-down instructions. 3.
Screw list The following table provides the list of screws that are used for securing different components to Alienware Aurora R6. Table 1. Screw list Component Secured to Screw type Quantity 3.5-inch hard-drive cage Chassis #6-32 X 1/4'' 2 2.
Component Secured to Screw type Quantity M2 X 2.5 1 Optical-drive bracket Optical drive M2 X 2.5 1 WLAN bracket System board M2 X 2.
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1. Replace all screws and ensure that no stray screws remain inside your computer. 2. Connect any external devices, peripherals, or cables you removed before working on your computer. 3. Replace any media cards, discs, or any other parts that you removed before working on your computer. 4. Connect your computer and all attached devices to their electrical outlets. 5.
Technical overview NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Inside view of your computer 1. power-supply unit 2. optical-drive assembly 3. top cover 4. top-chassis fan 5.
System-board components 1. top-chassis fan (TOP_FAN) 2. processor-cooling assembly pump-fan connector (PUMP_FAN) 3. processor-fan connector (CPU_FAN) 4. memory-module slot 1 (XMM1) 5. memory-module slot 2 (XMM2) 6. memory-module slot 3 (XMM3) 7. memory-module slot 4 (XMM4) 8. front-chassis fan connector (FRONT_FAN) 9. SATA 6 Gbps drive connector (SATA1) 10. SATA 6 Gbps drive connector (SATA2) 11. SATA 6 Gbps drive connector (SATA3) 12. SATA 6 Gbps drive connector (SATA4) 13.
Removing the stability foot NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Place the computer on a clean and flat surface with the bottom cover facing up. 2.
Replacing the stability foot NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Place the computer on a clean and flat surface with the bottom cover facing up. 2.
Removing the left-side cover NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Replacing the left-side cover NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the tabs on the left-side cover with the slots on the chassis. 2.
Removing the right-side cover NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Carefully pry around the edges of the right-side cover from the chassis. a. chassis b.
a. right-side cover b.
Replacing the right-side cover NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Connect the lighting cable to the right-side cover. a. b. c. d. e.
a. chassis b. slots c.
Removing the top-cover assembly NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the left-side cover. 2. Remove the right-side cover. Procedure 1.
1. top cover 3. lighting cable 2. slot 4. chassis 6. Turn the top cover over, release the tabs on the top cover from the slots on the top bezel. 7. Lift the top cover from the top bezel.
a. top cover b. top bezel 8. You are left with top bezel and top cover. a. top bezel b.
Replacing the top-cover assembly NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1.
Removing the bottom cover NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the left-side cover. 2. Remove the two 2.5-inch hard-drive cages. Procedure 1.
4. Tilt the computer back to the upright position.
Replacing the bottom cover NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Turn the computer over until the base is facing up. 2.
Removing the 3.5-inch hard drive NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the left-side cover. Procedure 1.
a. hard drive b. hard-drive carrier c.
Replacing the 3.5-inch hard drive NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1.
Removing the 2.5-inch hard drive NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the left-side cover. Procedure 1.
a. hard drive b. hard-drive carrier c.
Replacing the 2.5-inch hard drive NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1.
Removing the U.2 solid-state drive NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the left-side cover. Procedure 1. Lay the computer on the right side. 2.
5. hard-drive carrier 11. Remove the tabs U.2 solid-state drive from the slots on the hard-drive carrier and lift the U.2 solid-state drive. a. hard-drive carrier b. fan cable c. U.
Replacing the U.2 solid-state drive NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Place the U.
1. solid-state drive slot 3. data cable 5. power cable 2. screw 4. solid-state drive adapter 6. fan cable 7. Rotate the power-supply unit cage towards the chassis until the unit snaps into place. 8. Connect the power cable to the U.2 solid-state drive. a. chassis b. power cable Post-requisites Replace the left-side cover.
Removing the hard-drive cage NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Remove the screws that secure the hard-drive cage to the chassis. 2.
Replacing the hard-drive cage NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Insert the hard-drive cage into its slot on the chassis. 2.
Removing the power-supply unit NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the left-side cover.
a. power-supply unit cage b. graphics-card bracket c. chassis 4. Rotate the power-supply unit cage away from the chassis. a. power-supply unit 5. Press the releasing clip on the power-cable connectors and disconnect the power cables from the graphics card. 6. Disconnect the power cables from the optical drive and hard drives.
7. Disconnect the processor-power cable and system-board power cable from the system board. 1. 3. 5. 7. power-supply unit graphics-card power cables (2) hard-drive power cable optical-drive power cable 2. 4. 6. 8. hard-drive power cable releasing clips (2) processor-power cable system-board power cable 8. Rotate the power-supply unit cage towards the chassis until the unit snaps into place. 9. Remove the screws that secure the power-supply unit bracket to the power-supply unit cage. 10.
12. Lift the power-supply unit, along with the cables, off the chassis. a. chassis b. power-supply unit c.
Replacing the power-supply unit NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Place the power supply on the chassis. 2.
Removing the processor-cooling assembly NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the left-side cover. 2. Remove the right-side cover. 3.
a. captive screws (2) b. VR heat sink 5. Disconnect the processor-cooling assembly cables from the system board. 6. In reversed order (as indicated on the processor cooler), loosen the captive screws that secure the processor cooler to the system board. NOTE: If your are using an electric screwdriver, torque the screws at 6.9 +/-1.15 kilogram-force centimeter (6 +/-1 pound force inch). 7. Lift the processor-cooling assembly along with the cables off the computer.
1. radiator fan 3. system board 5. captive screws (4) 2. radiator-fan cable 4.
Replacing the processor-cooling assembly NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Slide the radiator and fan assembly into the radiator and fan cage. 2.
a. VR heat sink b. captive screws (2) c. system board 9. Follow the procedure from step 10 to step 11 in "Replacing the power-supply unit". 10. Replace the screws that secure the radiator and fan assembly to the chassis. Post-requisites 1. Replace the top cover. 2. Replace the right-side cover. 3. Replace the left-side cover.
Removing the coin-cell battery NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default.
Replacing the coin-cell battery NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Removing the memory modules NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the left-side cover. 2.
Replacing the memory modules NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Ensure that the securing clips are extended away from the memory-module slot. 2.
Configuration Slot DIMM1 DIMM2 DIMM3 DIMM4 32 GB DDR4 8 GB 8 GB 8 GB 8 GB 64 GB DDR4 16 GB 16 GB 16 GB 16 GB 8 GB XMP 4 GB 4 GB 16 GB XMP 8 GB 8 GB Post-requisites 1. Follow the procedure from step 10 to step 11 in "Replacing the power-supply unit". 2. Replace the left-side cover.
Removing the solid-state drive NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.
Replacing the solid-state drive NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. Procedure 1.
Removing the graphics card NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the left-side cover. 2.
1. power cables 3. graphics card 60 2. releasing clips (2) 4.
Replacing the graphics card NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the graphics card with the slot on the system board. 2.
Removing the processor fan and heat-sink assembly NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: The heat sink may become hot during normal operation.
Replacing the processor fan and heat-sink assembly NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Removing the processor NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the left-side cover. 2.
Replacing the processor NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Removing the wireless card NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the left-side cover. 2.
Replacing the wireless card NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: To avoid damaging the wireless card, do not place any cables under it. 1.
Post-requisites 1. Follow the procedure from step 10 to step 11 in "Replacing the power-supply unit". 2. Replace the left-side cover.
Removing the antenna NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the left-side cover. 2. Remove the right-side cover. 3. Remove the top cover. 4.
a. antenna b. antenna cables c.
Replacing the antenna NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Adhere the antenna to the chassis. 2.
Removing the front-chassis fan NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the left-side cover. 2.
a. front-chassis fan cable b. front-chassis fan bracket c.
Replacing the front-chassis fan NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1.
Removing the top-chassis fan NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the left-side cover. 2.
1. top-chassis fan cable 3. rubber grommets (4) 5. top-chassis fan 76 2. routing guide 4.
Replacing the top-chassis fan NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the holes on the top-chassis fan with the holes on the top-chassis fan bracket. 2.
Removing the optical drive NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the left-side cover. 2.
a. optical-drive assembly b. chassis 4. Remove the screw that secures the optical-drive bracket to the optical drive. a. screw b. optical-drive bracket c. optical drive 5. Gently pull and disconnect the optical-drive bezel from the optical drive. a. optical drive b.
Replacing the optical drive NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align and snap the optical-drive bezel to the optical drive. 2.
Removing the front bezel NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the left-side cover. 2. Remove the right-side cover. 3.
a. chassis b. tabs c.
Replacing the front bezel NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align and insert the front bezel tabs into the front panel slots. 2.
Removing the power-button board NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the left-side cover. 2. Remove the right-side cover. 3. Remove the top cover.
Replacing the power-button board NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1.
Removing the rear trim cover NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the left-side cover. 2. Remove the right-side cover. 3. Remove the top cover.
Replacing the rear trim cover NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Removing the system board NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
1. 3. 5. 7. 9. 11. Top panel USB cables (SSUSB) SATA 6 Gbps drive cable (SATA2) front-panel audio cable (F_AUDIO) graphics-card power cable (GPU_POWER) top-chassis fan cable (TOP_FAN) front-chassis fan cable (FRONT_FAN) 2. SATA 6 Gbps drive cable (SATA1) 4. system board 6. LED controller cable (LED_CONTROLLER) 8. processor power cable (ATX_CPU) 10. system-board power cable 2. Remove the screws that secure the system-board assembly to the chassis. 3. Lift the system-board assembly out of the chassis.
a. chassis b. system board c.
Replacing the system board NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
Downloading drivers Downloading the audio driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Click Product support, enter the Service Tag of your computer and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. Click Drivers & downloads > Find it myself. 5. Scroll down the page and expand Audio. 6. Click Download to download the audio driver for your computer. 7.
Downloading the network driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. Click Drivers & downloads > Find it myself. 5. Scroll down the page and expand Network. 6. Click Download to download the network driver for your computer. 7.
System setup NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. Boot Sequence Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive).
BIOS Features • • • • • • • • • USB 2.0/3.0/3.1 Support Wake on USB scan-code from S4/S5 - All USB ports Support Wake-on-LAN (WOL) from S3/S4 for on-board network access. Support for utility partition. UEFI BIOS SUPPORT to ASSURE Win10 Logo Compliance Ability to detect connected display and show POST information on that display HW Monitoring Readouts for voltages and support for 3rd Party applications to detect voltages iRST support Boot from the NVMe SSD support Entering BIOS setup program 1.
Advanced Intel SpeedStep Allows you to enable or disable Intel Speedstep Technology. Default: Enabled. NOTE: If enabled, the processor clock speed and core voltage are adjusted dynamically based on the processor load. Virtualization Allows you to enable or disable Intel Virtualization Technology feature for the processor. VT for Direct I/O Allows you to enable or disable Intel Virtualization Technology feature for the Direct I/O.
Advanced Core Ratio Limit Override Allows you to set the core ratio limit. Single Core Allows you to select single core or multiple cores. Core Voltage Mode Allows you to select between adaptive and override voltage modes. Core Voltage Offset Allows you to set the override value of core voltage. Long Duration PWR Limit Allows you to set the turbo mode power limit. Short Duration PWR Limit Options Allows you to set the turbo mode power limit. XMP Memory Allows you to set the XMP memory.
System and setup password You can create a system password and a setup password to secure your computer. Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. CAUTION: The password features provide a basic level of security for the data on your computer.
Prerequisites 1. Remove the left-side cover. 2. Follow the procedure from step 1 to step 4 in "Removing the power-supply unit". Procedure 1. Locate the password jumper (P215) on the system board. For information on the location of the Password jumper, see System-board components. 2. Remove the jumper plug from pins 215. 3. Follow the procedure from step 8 to step 9 in "Replacing the power-supply unit". 4. Replace the left-side cover. 5.
Prerequisites 1. Remove the left-side cover. 2. Follow the procedure from step 1 to step 4 in "Removing the power-supply unit". Procedure 1. Locate the CMOS jumper (P217) on the system board. For information on the location of the CMOS jumper, see "System-board components". 2. Disconnect the system-board power cable from the system board. 3. Remove the jumper plug from pins 217 and replace it on pins 216 (P216). 4. Wait for 5 seconds. 5. Remove the jumper plug from pins 216 and replace it on pins 217. 6.
Troubleshooting Flashing the BIOS You may need to flash (update) the BIOS when an update is available or when you replace the system board. Follow these steps to flash the BIOS: 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. Click Drivers & downloads > Find it myself. 5.
Diagnostics front page is displayed. 5. Press the arrow in the lower-right corner to go to the page listing. The items detected are listed. 6. To run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test. 7. Select the device from the left pane and click Run Tests. 8. If there are any issues, error codes are displayed. Note the error code and validation number and contact Dell.
Getting help and contacting Alienware Self-help resources You can get information and help on Alienware products and services using these online self-help resources: Table 10. Self-help resources Information about Alienware products and services www.alienware.com Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and so on www.alienware.
