Service Manual
3 Drivers and downloads........................................................................................................................79
4 System setup....................................................................................................................................... 80
Entering BIOS setup program........................................................................................................................................... 80
Navigation keys..................................................................................................................................................................80
One time boot menu.......................................................................................................................................................... 80
System setup options.......................................................................................................................................................... 81
Main................................................................................................................................................................................81
Advanced...................................................................................................................................................................... 82
Security..........................................................................................................................................................................84
Boot............................................................................................................................................................................... 86
Exit.................................................................................................................................................................................86
Updating the BIOS in Windows ....................................................................................................................................... 87
Updating your system BIOS using a USB flash drive...................................................................................................87
Flashing the BIOS from the F12 One-Time boot menu.................................................................................................... 88
System and setup password............................................................................................................................................... 89
Assigning a system setup password..............................................................................................................................89
Deleting or changing an existing system setup password.......................................................................................... 89
Clearing CMOS settings...............................................................................................................................................90
Clearing BIOS (System Setup) and System passwords...............................................................................................90
5 Troubleshooting...................................................................................................................................91
SupportAssist diagnostics...................................................................................................................................................91
Recovering the operating system.......................................................................................................................................91
System diagnostic lights..................................................................................................................................................... 91
Flea power release............................................................................................................................................................. 92
WiFi power cycle................................................................................................................................................................92
Real Time Clock—RTC reset.............................................................................................................................................. 93
6 Getting help and contacting Alienware.............................................................................................94
5