Service Manual
Downloading drivers
Operating system
• Windows 10 Home (64-bit)
• Windows 10 Professional (64-bit)
Downloading the audio driver
1 Turn on your computer.
2 Go to www.dell.com/support.
3 Click Product support, enter the Service Tag of your computer, and then click Submit.
NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer
model.
4 Click Drivers & downloads → Find it myself.
5 Scroll down the page, and expand Audio.
6 Click Download to download the audio driver for your computer.
7 After the download is complete, navigate to the folder where you saved the audio driver le.
8 Double-click the audio driver le icon and follow the instructions on the screen to install the driver.
Table 3. Audio controller in device manager
Before driver installation After driver installation
Downloading the graphics driver
1 Turn on your computer.
2 Go to www.dell.com/support.
3 Click Product support enter the Service Tag of your computer, and then click Submit.
NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer
model.
4 Click Drivers & downloads → Find it myself.
5 Scroll down the page, and expand Video.
6 Click Download to download the graphics driver for your computer.
7 After the download is complete, navigate to the folder where you saved the graphics driver le.
8 Double-click the graphics driver le icon, and follow the instructions on the screen.
Table 4. Display adapter in device manager
Before driver installation After driver installation
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