Service Manual

Downloading drivers........................................................................................................ 74
Operating system.............................................................................................................................................. 74
Downloading the audio driver............................................................................................................................74
Downloading the graphics driver....................................................................................................................... 74
Downloading the USB driver............................................................................................................................. 75
Downloading the Wi-Fi driver........................................................................................................................... 75
Downloading the media-card reader driver........................................................................................................ 76
Downloading the chipset driver......................................................................................................................... 76
Downloading the network driver........................................................................................................................76
System setup.....................................................................................................................78
Boot Sequence..................................................................................................................................................78
Navigation keys.................................................................................................................................................78
System setup..................................................................................................................................................... 78
Entering BIOS setup program............................................................................................................................ 79
Enabling or disabling the USB in BIOS setup program...................................................................................79
Identifying the hard drive in BIOS setup program..........................................................................................79
Checking the system memory in BIOS setup program.................................................................................... 79
System setup options......................................................................................................................................... 79
Troubleshooting................................................................................................................ 84
Flashing the BIOS..............................................................................................................................................84
Flashing BIOS (USB key)................................................................................................................................... 84
Reinstall Windows using a USB recovery drive....................................................................................................84
Enhanced Pre-Boot System Assessment (ePSA) diagnostics.................................................................................85
Running the ePSA Diagnostics..................................................................................................................... 85
Diagnostics....................................................................................................................................................... 85
Wi-Fi power cycle.............................................................................................................................................86
Flea power release.............................................................................................................................................87
Getting help and contacting Alienware...........................................................................88
Self-help resources............................................................................................................................................88
Contacting Alienware........................................................................................................................................88
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