Specifications

38
21-Day Return Period for Certain Hardware and Software Products
and Accessories: Unless you have a separate agreement with Dell or
except as provided below, all hardware, accessories, peripherals,
parts and media-based software that is unopened and still in its
sealed package or, if delivered electronically, software you have not
accepted by clicking the “I agree to these Terms and Conditions"
button, may be returned within 21 days from the date on the packing
slip or invoice for a credit or a refund of the purchase price paid, less
shipping and handling and any applicable restocking fees.
Exceptions to Dell’s 21-Day Return Period
• PowerEdge™, PowerConnect™, and PowerVault™ products
purchased directly from Dell may be returned within 30 days
from the date on the packing slip or invoice.
• New Vostro™, OptiPlex™, Latitude™, and Dell Precision™
systems purchased directly from Dell's Small & Medium
Business division may be returned within 30 days from the date
on the packing slip or invoice.
• Application software and operating systems that have been
installed by Dell may be returned only if installed on a returnable
system, and only if you return that system within the applicable
return period.
• Dell EqualLogic and EqualLogic-branded products, Dell|EMC
and EMC-branded products, PowerVault ML6000 tape libraries,
non-Dell-branded enterprise products, enterprise software, and
customized hardware or software products may not be returned
at any time. Software licenses purchased under any type of
volume license agreement may be returned only with the
express approval of the publisher, which in many circumstances
will not be granted.
Restocking Fees: Unless the product is defective or the return is a
direct result of a Dell error, Dell may charge a restocking fee of
up to 15% of the purchase price paid.
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