ﺍﻟﻌﻼﻣﺔ ﺍﻟﺗﺟﺎﺭﻳﺔ Adamoﻓﻲ ﺩﻟﻳﻝ ﺧﺩﻣﺔ ™Dell ﺇﺩﺧﺎﻝ ﺑﻁﺎﻗﺔ SIM ﺗﺣﺩﻳﺙ BIOS ﺇﻋﺩﺍﺩ ﺍﻟﻧﻅﺎﻡ ﺍﺳﺗﻛﺷﺎﻑ ﺍﻷﺧﻁﺎء ﻭﺇﺻﻼﺣﻬﺎ ﺍﻟﻭﺻﻭﻝ ﺇﻟﻰ ﺍﻟﺗﻌﻠﻳﻣﺎﺕ ﺇﻋﺎﺩﺓ ﺗﺛﺑﻳﺕ ﺍﻟﺑﺭﺍﻣﺞ ﺍﻟﻣﻼﺣﻅﺎﺕ ﻭﺍﻟﺗﻧﺑﻳﻬﺎﺕ ﻭﺍﻟﺗﺣﺫﻳﺭﺍﺕ ﻣﻼﺣﻅﺔ :ﺗﺷﻳﺭ ﺍﻟﻣﻼﺣﻅﺔ ﺇﻟﻰ ﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﺍﻟﻬﺎﻣﺔ ﺍﻟﺗﻲ ﺗﺳﺎﻋﺩﻙ ﻋﻠﻰ ﺗﺣﻘﻳﻕ ﺃﻗﺻﻰ ﺍﺳﺗﻔﺎﺩﺓ ﻣﻥ ﺟﻬﺎﺯ ﺍﻟﻛﻣﺑﻳﻭﺗﺭ ﻟﺩﻳﻙ. ﺗﻧﺑﻳﻪ :ﺗﻳﻳﺭ ﺍﻟﺗﻧﺑﻳﻪ ﺇﻟﻰ ﺍﺣﺗﻣﺎﻝ ﺣﺩﻭﺙ ﺿﺭﺭ ﺑﺎﻷﺟﻬﺯﺓ ﺃﻭ ﻓﻘﺩﺍﻥ ﺍﻟﺑﻳﺎﻧﺎﺕ ﺇﺫﺍ ﻟﻡ ﻳﺗﻡ ﺍﺗﺑﺎﻉ ﺍﻹﺭﺷﺎﺩﺍﺕ. ﺗﻧﺑﻳﻪ :ﻳﺷﻳﺭ ﺍﻟﺗﺣﺫﻳﺭ ﺇﻟﻰ ﺍﺣﺗﻣﺎﻝ ﺣﺩﻭﺙ ﺗﻠﻑ ﺑﺎﻟﻣﻣﺗﻠﻛﺎﺕ ﺃﻭ ﺇﺻﺎﺑﺔ ﺷﺧﺻﻳﺔ ﺃﻭ ﺍﻟﻭﻓﺎﺓ.
ﺭﺟﻭﻉ ﺇﻟﻰ ﺻﻔﺣﺔ ﺍﻟﻣﺣﺗﻭﻳﺎﺕ ﺗﺣﺩﻳﺙ BIOS ﺍﻟﻌﻼﻣﺔ ﺍﻟﺗﺟﺎﺭﻳﺔ Adamoﻓﻲ ﺩﻟﻳﻝ ﺧﺩﻣﺔ ™Dell ﺗﺣﺩﻳﺙ BIOSﻣﻥ ﻣﺣﺭﻙ ﺍﻟﻘﺭﺹ ﺍﻟﺻﻠﺏ ﺗﺣﺩﻳﺙ BIOSﻣﻥ ﻗﺭﺹ ﻣﺿﻐﻭﻁ ﻳُﻌﺗﺑﺭ BIOSﺃﺩﺍﺓ ﻣﺳﺎﻋﺩﺓ ﺗﻘﻭﻡ ﺑﺩﻭﺭ ﺍﻟﻭﺻﻠﺔ ﺍﻟﺑﻳﻧﻳﺔ ﺑﻳﻥ ﻣﻛﻭﻧﺎﺕ ﺍﻟﻛﻣﺑﻳﻭﺗﺭ ﻭﻧﻅﺎﻡ ﺍﻟﺗﺷﻐﻳﻝ .ﻗﺩ ﻳﺗﻁﻠﺏ ﻣﻧﻙ ﺗﺣﺩﻳﺙ BIOSﻓﻲ ﺣﺎﻟﺔ ﻭﺟﻭﺝ ﺗﺣﺩﻳﺙ ﻣﺗﺎﺡ. ﺗﺣﺩﻳﺙ BIOSﻣﻥ ﻣﺣﺭﻙ ﺍﻟﻘﺭﺹ ﺍﻟﺻﻠﺏ ﻣﻼﺣﻅﺔ :ﻣﻥ ﺍﻟﻣﻧﺻﻭﺡ ﺑﻪ ﻣﺭﺍﺟﻌﺔ ﻣﻭﺍﺻﻔﺎﺕ ﺗﺣﺩﻳﺙ BIOSﻟﺗﺣﺩﻳﺩ ﻣﺎ ﺇﺫﺍ ﻛﺎﻥ ﻳﻧﻁﺑﻕ ﻋﻠﻰ ﻧﻅﺎﻣﻙ .
) Exit Saving Changes ꜜꜜ⃰ 7.ﺇﻧﻬﺎء ﻣﻊ ﺣﻔﻅ ﺍﻟﺗﻐﻳﻳﺭﺍﺕ( ﻟﺣﻔﻅ ﺗﻐﻳﺭﺍﺕ ﺍﻟﺗﻬﻳﺋﺔ. 8. ﺗﻧﺗﻬﻲ ﺗﺭﻗﻳﺔ ﻧﻅﺎﻡ ﺍﻹﺩﺧﺎﻝ ﻭﺍﻹﺧﺭﺍﺝ ﺍﻷﺳﺎﺳﻲ ) (BIOSﻭﻳﻌﺎﺩ ﺗﺷﻐﻳﻝ ﺍﻟﻛﻣﺑﻳﻭﺗﺭ ﺗﻠﻘﺎﺋﻳ ًﺎ . ﻣﻼﺣﻅﺔ :ﺗﻅﻬﺭ ﺭﺳﺎﻟﺔ ﺇﻋﻼﻡ ﺑﺎﻟﺧﻁﺄ ﺇﺫﺍ ﻟﻡ ﻳﻛﻥ ﻟﺩﻳﻙ ﺻﻼﺣﻳﺎﺕ ﻛﺎﻓﻳﺔ ﻟﺗﺛﺑﻳﺕ ﺗﺣﺩﻳﺙ .BIOSﻳﺟﺏ ﻋﻠﻳﻙ ﺗﺳﺟﻳﻝ ﺍﻟﺩﺧﻭﻝ ﻛﻣﺳﺋﻭﻝ ﻟﻠﻧﻅﺎﻡ ﺃﻭ ﺍﻟﻧﻘﺭ ﺑﺯﺭ ﺍﻟﻣﺎﻭﺱ ﺍﻷﻳﻣﻥ ﻋﻠﻰ ﺍﻟﻣﻠﻑ ﺛﻡ ﺍﻟﻧﻘﺭ ﻓﻭﻕ ) Run as administratorﺍﻟﺗﺷﻐﻳﻝ ﻛﻣﺳﺋﻭﻝ ﺍﻟﻧﻅﺎﻡ( ﻭﺫﻟﻙ ﻟﺗﺣﺩﻳﺙ .
ﺭﺟﻭﻉ ﺇﻟﻰ ﺻﻔﺣﺔ ﺍﻟﻣﺣﺗﻭﻳﺎﺕ ﺍﻟﻭﺻﻭﻝ ﺇﻟﻰ ﺍﻟﺗﻌﻠﻳﻣﺎﺕ ﺍﻟﻌﻼﻣﺔ ﺍﻟﺗﺟﺎﺭﻳﺔ Adamoﻓﻲ ﺩﻟﻳﻝ ﺧﺩﻣﺔ ™Dell ﺍﻟﺣﺻﻭﻝ ﻋﻠﻰ ﺍﻟﻣﺳﺎﻋﺩﺓ ﻣﻌﻠﻭﻣﺎﺕ ﺍﻟﻣﻧﺗﺞ ﺇﺭﺟﺎﻉ ﺍﻟﻣﻛﻭﻧﺎﺕ ﺑﻐﺭﺽ ﺍﻹﺻﻼﺡ ﺑﻣﻭﺟﺏ ﺍﻟﺿﻣﺎﻥ ﺃﻭ ﺑﻐﺭﺽ ﺭﺩ ﺍﻟﺛﻣﻥ ﺗﺣﺩﻳﺩ ﻣﻛﺎﻥ ) Service Tagﺭﻗﻡ ﺍﻟﺻﻳﺎﻧﺔ( ﻭ) Express Service Codeﺭﻣﺯ ﺍﻟﺧﺩﻣﺔ ﺍﻟﺳﺭﻳﻌﺔ( ﻗﺑﻝ ﺃﻥ ﺗﺗﺻﻝ ﺍﻻﺗﺻﺎﻝ ﺑﺷﺭﻛﺔ Dell ﺍﻟﺣﺻﻭﻝ ﻋﻠﻰ ﺍﻟﻣﺳﺎﻋﺩﺓ ﺇﺫﺍ ﻭﺍﺟﻬﺕ ﻣﺷﻛﻠﺔ ﻓﻲ ﺟﻬﺎﺯ ﺍﻟﻛﻣﺑﻳﻭﺗﺭ ٬ﻳﻣﻛﻧﻙ ﺍﻟﻘﻳﺎﻡ ﺑﺎﻟﺧﻁﻭﺍﺕ ﺍﻟﺗﺎﻟﻳﺔ ﻟﺗﺷﺧﻳﺹ ﺍﻟﻣﺷﻛﻠﺔ ﻭﺇﺻﻼﺣﻬﺎ: 1.
l ﻋﻧﺎﻭﻳﻥ ﺍﻟﺑﺭﻳﺩ ﺍﻹﻟﻛﺗﺭﻭﻧﻲ ﺍﻟﺧﺎﺻﺔ ﺑﺧﺩﻣﺔ ) Dell Supportﺩﻋﻡ :(Dell mobile_support@us.dell.com support@us.dell.com ) la-techsupport@dell.comﺩﻭﻝ ﺃﻣﺭﻳﻛﺎ ﺍﻟﻼﺗﻳﻧﻳﺔ ﻭﺍﻟﺑﺣﺭ ﺍﻟﻛﺎﺭﻳﺑﻲ ﻓﻘﻁ( ) apsupport@dell.comﺩﻭﻝ ﺁﺳﻳﺎ/ﺍﻟﻣﺣﻳﻁ ﺍﻟﻬﺎﺩﺉ ﻓﻘﻁ( l ﻋﻧﺎﻭﻳﻥ ﺍﻟﺑﺭﻳﺩ ﺍﻹﻟﻛﺗﺭﻭﻧﻲ ﺍﻟﺧﺎﺻﺔ ﺑﻘﺳﻡ ﺍﻟﺗﺳﻭﻳﻕ ﻭﺍﻟﻣﺑﻳﻌﺎﺕ ﻟﺩﻯ :Dell ) apmarketing@dell.comﺩﻭﻝ ﺁﺳﻳﺎ/ﺍﻟﻣﺣﻳﻁ ﺍﻟﻬﺎﺩﺉ ﻓﻘﻁ( ) sales_canada@dell.comﻛﻧﺩﺍ ﻓﻘﻁ( l ﺑﺭﻭﺗﻭﻛﻭﻝ ﻧﻘﻝ ﺍﻟﻣﻠﻔﺎﺕ ) (FTPﺑﺩﻭﻥ ﺍﺳﻡ ﺩﺧﻭﻝ: – ftp.dell.
ﻗﺑﻝ ﺃﻥ ﺗﺗﺻﻝ ﻣﻼﺣﻅﺔ :ﻳﺟﺏ ﺃﻥ ﻳﻛﻭﻥ ) Express Service Codeﺭﻣﺯ ﺍﻟﺧﺩﻣﺔ ﺍﻟﺳﺭﻳﻌﺔ( ﻓﻲ ﻣﺗﻧﺎﻭﻝ ﻳﺩﻙ ﻋﻧﺩﻣﺎ ﺗﻘﻭﻡ ﺑﺎﻻﺗﺻﺎﻝ .ﻳﺳﺎﻋﺩ ﻫﺫﺍ ﺍﻟﺭﻣﺯ ﺍﻟﻧﻅﺎﻡ ﺍﻟﻬﺎﺗﻔﻲ ﻟﺧﺩﻣﺔ ﺍﻟﺩﻋﻡ ﺍﻵﻟﻲ ﻣﻥ Dellﻋﻠﻰ ﺗﻭﺟﻳﻪ ﻣﻛﺎﻟﻣﺗﻙ ﺑﺷﻛﻝ ﺃﻛﺛﺭ ﻓﻌﺎﻟﻳﺔ .ﻗﺩ ﺗﺗﻡ ﻣﻁﺎﻟﺑﺗﻙ ﺃﻳﺿ ًﺎ ﺑﺈﺩﺧﺎﻝ ) Service Tagﺭﻗﻡ ﺍﻟﺻﻳﺎﻧﺔ(. ﺗﺫﻛﺭ ﺃﻥ ﺗﻘﻭﻡ ﺑﻣﻝء ﻗﺎﺋﻣﺔ ﺗﺩﻗﻳﻕ ﺍﻟﺗﺷﺧﻳﺹ )ﺭﺍﺟﻊ ﻗﺎﺋﻣﺔ ﺗﺩﻗﻳﻕ ﺍﻟﺗﺷﺧﻳﺹ( ﻗﻡ ﺑﺗﺷﻐﻳﻝ ﺍﻟﺟﻬﺎﺯ ﺇﻥ ﺃﻣﻛﻥ ﻗﺑﻝ ﺍﻻﺗﺻﺎﻝ ﺑﺷﺭﻛﺔ Dellﻟﻠﺣﺻﻭﻝ ﻋﻠﻰ ﺍﻟﻣﺳﺎﻋﺩﺓ ﻭﻗﻡ ﺑﺈﺟﺭﺍء ﺍﻻﺗﺻﺎﻝ ﻣﻥ ﻫﺎﺗﻑ ﻗﺭﻳﺏ ﻣﻥ ﺍﻟﻛﻣﺑﻳﻭﺗﺭ .
ﺭﺟﻭﻉ ﺇﻟﻰ ﺻﻔﺣﺔ ﺍﻟﻣﺣﺗﻭﻳﺎﺕ ﺇﺩﺧﺎﻝ ﺑﻁﺎﻗﺔ SIM ﺍﻟﻌﻼﻣﺔ ﺍﻟﺗﺟﺎﺭﻳﺔ Adamoﻓﻲ ﺩﻟﻳﻝ ﺧﺩﻣﺔ ™Dell ﺗﻧﺑﻳﻪ :ﻻ ﻳﺟﺏ ﺇﺟﺭﺍء ﺇﺻﻼﺣﺎﺕ ﻓﻲ ﺍﻟﻛﻣﺑﻳﻭﺗﺭ ﺇﻻ ﺑﻭﺍﺳﻁﺔ ﻓﻧﻲ ﺧﺩﻣﺔ ﻣﻌﺗﻣﺩ .ﻻ ﻳﺷﻣﻝ ﺍﻟﺿﻣﺎﻥ ﺃﻱ ﺗﻠﻑ ﻧﺎﺗﺞ ﻋﻥ ﺃﻋﻣﺎﻝ ﺻﻳﺎﻧﺔ ﻏﻳﺭ ﻣﻌﺗﻣﺩﺓ ﻣﻥ ﻗﺑﻝ .Dell ﻣﻼﺣﻅﺔ :ﺗﺣﺩﺩ ﻭﺣﺩﺓ ﻫﻭﻳﺔ ﺍﻟﻣﺷﺗﺭﻙ ) (SIMﺍﻟﻣﺳﺗﺧﺩﻣﻳﻥ ﺑﺷﻛﻝ ﻓﺭﻳﺩ ﻣﻥ ﺧﻼﻝ ﺍﻟﺗﻌﺭﻳﻑ ﺍﻟﺩﻭﻟﻲ ﻟﻠﻬﺎﺗﻑ ﺍﻟﻣﺣﻣﻭﻝ ﻟﻠﻣﺷﺗﺭﻙ. ﻣﻼﺣﻅﺔ :ﻳﺟﺏ ﺍﻟﺗﺄﻛﺩ ﻣﻥ ﻋﺩﻡ ﺧﺩﺵ ﺍﻟﻛﻣﺑﻳﻭﺗﺭ ﺃﺛﻧﺎء ﺇﺩﺧﺎﻝ ﺃﺣﺩ ﺍﻟﻌﻧﺎﺻﺭ ﻟﺗﺣﺭﻳﺭ ﺣﺎﻭﻳﺔ .SIM 1.ﺃﺩﺧﻝ ﺇﺑﺭﺓ ٬ﺃﻭ ﻣﺷﺑﻙ ﻭﺭﻕ ﺃﻭ ﺩﺑﻭﺱ ﺗﺛﺑﻳﺕ ﻓﻲ ﺍﻟﻔﺗﺣﺔ ﺍﻟﻣﻭﺟﻭﺩﺓ ﺑﺣﺎﻭﻳﺔ .
ﺭﺟﻭﻉ ﺇﻟﻰ ﺻﻔﺣﺔ ﺍﻟﻣﺣﺗﻭﻳﺎﺕ ﺇﻋﺎﺩﺓ ﺗﺛﺑﻳﺕ ﺍﻟﺑﺭﺍﻣﺞ ﺍﻟﻌﻼﻣﺔ ﺍﻟﺗﺟﺎﺭﻳﺔ Adamoﻓﻲ ﺩﻟﻳﻝ ﺧﺩﻣﺔ ™Dell ﺑﺭﺍﻣﺞ ﺍﻟﺗﺷﻐﻳﻝ ﺍﺳﺗﻌﺎﺩﺓ ﻧﻅﺎﻡ ﺍﻟﺗﺷﻐﻳﻝ ﺑﺭﺍﻣﺞ ﺍﻟﺗﺷﻐﻳﻝ ﺇﺫﺍ ﻭﺍﺟﻬﺗﻙ ﻣﺷﻛﻠﺔ ﻣﻊ ﺃﻱ ﺟﻬﺎﺯ ٬ﻓﺣﺩﺩ ﺇﺫﺍ ﻛﺎﻥ ﺑﺭﻧﺎﻣﺞ ﺍﻟﺗﺷﻐﻳﻝ ﻫﻭ ﻣﺻﺩﺭ ﺍﻟﻣﺷﻛﻠﺔ ٬ﻭﻗﻡ ﺑﺗﺭﻗﻳﺔ ﺍﻟﺑﺭﻧﺎﻣﺞ ﺇﺫﺍ ﻟﺯﻡ ﺍﻷﻣﺭ. 1.ﺍﻧﻘﺭ ﻓﻭﻕ ﺍﻟﺯﺭ (┘ꜜ̳ ) Start 2. ﻓﻲ ﻧﻅﺎﻡ ﺍﻟﺗﺷﻐﻳﻝ ™ ٬Windows Vistaﺛﻡ ﺍﻧﻘﺭ ﺑﺯﺭ ﺍﻟﻣﺎﻭﺱ ﺍﻷﻳﻣﻥ ﻓﻭﻕ ) Computerﺍﻟﻛﻣﺑﻳﻭﺗﺭ(. ﺍﻧﻘﺭ ﻓﻭﻕ ) Propertiesﺧﺻﺎﺋﺹ(¬ ) Device Managerﺇﺩﺍﺭﺓ ﺍﻷﺟﻬﺯﺓ(.
4.ﺃﻋﺩ ﺇﺩﺧﺎﻝ ﻗﺭﺹ ) Drivers and Utilitiesﺑﺭﺍﻣﺞ ﺍﻟﺗﺷﻐﻳﻝ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻣﺳﺎﻋﺩﺓ( ﻋﻧﺩ ﻅﻬﻭﺭ ﺳﻁﺢ ﻣﻛﺗﺏ .Windows 5. ﻣﻥ ﺷﺎﺷﺔ ) Welcome Dell System Ownerﺍﻟﺗﺭﺣﻳﺏ ﺑﻣﺎﻟﻙ ﻧﻅﺎﻡ ٬(Dellﺍﻧﻘﺭ ﻓﻭﻕ ) Nextﺍﻟﺗﺎﻟﻲ(. ﺗﻅﻬﺭ ﺭﺳﺎﻟﺔ ﺗﻔﻳﺩ ﺑﺄﻥ ﻗﺭﺹ ) Drivers and Utilitiesﺑﺭﺍﻣﺞ ﺍﻟﺗﺷﻐﻳﻝ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻣﺳﺎﻋﺩﺓ( ﺑﺻﺩﺩ ﺍﻟﻛﺷﻑ ﻋﻥ ﺍﻷﺟﻬﺯﺓ ﻓﻲ ﺍﻟﻛﻣﺑﻳﻭﺗﺭ.
ﻣﻼﺣﻅﺔ :ﻗﺩ ﻳﻅﻬﺭ ﺇﻁﺎﺭ ) User Account Controlﺍﻟﺗﺣﻛﻡ ﺑﺣﺳﺎﺏ ﺍﻟﻣﺳﺗﺧﺩﻡ( .ﺇﺫﺍ ﻛﻧﺕ ﻣﺳﺋﻭﻝ ﻋﻠﻰ ﺍﻟﻛﻣﺑﻳﻭﺗﺭ ٬ﺍﻧﻘﺭ ) Continueﻣﺗﺎﺑﻌﺔ( ﺃﻭ ﺍﺗﺻﻝ ﺑﺎﻟﻣﺳﺋﻭﻝ ﻟﻠﻣﺗﺎﺑﻌﺔ ﺇﻟﻰ ﺍﻹﺟﺭﺍء ﺍﻟﻣﻁﻠﻭﺏ. 3. ﺍﻧﻘﺭ ﻓﻭﻕ ) Nextﺍﻟﺗﺎﻟﻲ( ﻭﺍﺗﺑﻊ ﺍﻷﻭﺍﻣﺭ ﺍﻟﻣﺗﺑﻘﻳﺔ ﻋﻠﻰ ﺍﻟﺷﺎﺷﺔ. ﺇﺫﺍ ﻟﻡ ﺗﺣﻝ ) System Restoreﺍﺳﺗﻌﺎﺩﺓ ﺍﻟﻧﻅﺎﻡ( ﺍﻟﻣﺷﻛﻠﺔ ٬ﻓﻳﻣﻛﻧﻙ ﺍﻟﺗﺭﺍﺟﻊ ﻋﻥ ﺁﺧﺭ ﻋﻣﻠﻳﺔ ﺍﺳﺗﻌﺎﺩﺓ ﻟﻠﻧﻅﺎﻡ) .ﺍﻧﻅﺭ ﺍﻟﺗﺭﺍﺟﻊ ﻋﻥ ﺁﺧﺭ ﺍﺳﺗﻌﺎﺩﺓ ﻟﻠﻧﻅﺎﻡ(.
ﻗﺑﻝ ﺃﻥ ﺗﺑﺩﺃ ﺇﺫﺍ ﻛﻧﺕ ﺗﻔﻛﺭ ﻓﻲ ﺇﻋﺎﺩﺓ ﺗﺛﺑﻳﺕ ﻧﻅﺎﻡ ﺍﻟﺗﺷﻐﻳﻝ Windowsﻹﺻﻼﺡ ﺇﺣﺩﻯ ﺍﻟﻣﺷﻛﻼﺕ ﺍﻟﻣﺗﻌﻠﻘﺔ ﺑﺑﺭﻧﺎﻣﺞ ﺗﺷﻐﻳﻝ ﺗﻡ ﺗﺛﺑﻳﺗﻪ ﻣﺅﺧﺭﺍً ٬ﻓﺣﺎﻭﻝ ﺃﻭ ً ﻻ ﺍﺳﺗﺧﺩﺍﻡ ) Windows Device Driver Rollbackﺍﺳﺗﻌﺎﺩﺓ ﺑﺭﻧﺎﻣﺞ ﺗﺷﻐﻳﻝ ﺍﻟﺟﻬﺎﺯ ﻓﻲ .(Windowsﺍﻧﻅﺭ ﺍﻟﻌﻭﺩﺓ ﺇﻟﻰ ﺇﺻﺩﺍﺭ ﺳﺎﺑﻕ ﻣﻥ ﺑﺭﻧﺎﻣﺞ ﺗﺷﻐﻳﻝ ﺍﻟﺟﻬﺎﺯ .
ﺭﺟﻭﻉ ﺇﻟﻰ ﺻﻔﺣﺔ ﺍﻟﻣﺣﺗﻭﻳﺎﺕ ﺇﻋﺩﺍﺩ ﺍﻟﻧﻅﺎﻡ ﺍﻟﻌﻼﻣﺔ ﺍﻟﺗﺟﺎﺭﻳﺔ Adamoﻓﻲ ﺩﻟﻳﻝ ﺧﺩﻣﺔ ™Dell ﻋﺭﺽ ﺇﻋﺩﺍﺩﺍﺕ ﺍﻟﻧﻅﺎﻡ ﺑﺎﺳﺗﺧﺩﺍﻡ ﺑﺭﻧﺎﻣﺞ ﺇﻋﺩﺍﺩ ﺍﻟﻧﻅﺎﻡ ﺗﻐﻳﻳﺭ ﺇﻋﺩﺍﺩﺍﺕ BIOS ﻋﺭﺽ ﺇﻋﺩﺍﺩﺍﺕ ﺍﻟﻧﻅﺎﻡ ﺑﺎﺳﺗﺧﺩﺍﻡ ﺑﺭﻧﺎﻣﺞ ﺇﻋﺩﺍﺩ ﺍﻟﻧﻅﺎﻡ ﻗﺩ ﻳﻘﻭﻡ ﻧﻅﺎﻡ ﺍﻟﺗﺷﻐﻳﻝ ﻟﺩﻳﻙ ﺑﺎﺳﺗﺑﺩﺍﻝ ﺑﻌﺽ ﺍﻟﺧﻳﺎﺭﺍﺕ ﺍﻟﺗﻲ ﻗﻣﺕ ﺑﺿﺑﻁﻬﺎ ﺑﻧﻔﺳﻙ ﻓﻲ ﺑﺭﻧﺎﻣﺞ ﺇﻋﺩﺍﺩ ﺍﻟﻧﻅﺎﻡ.
1.ﺍﻟﺩﺧﻭﻝ ﺇﻟﻰ ﺑﺭﻧﺎﻣﺞ ﺇﻋﺩﺍﺩ ﺍﻟﻧﻅﺎﻡ 2.ﺍﺿﻐﻁ ﻣﻔﺗﺎﺣﻲ ﺍﻟﺳﻬﻣﻳﻥ ﺍﻷﻳﺳﺭ ﻭﺍﻷﻳﻣﻥ ﻟﺗﻅﻠﻳﻝ ﻋﻼﻣﺔ ﺍﻟﺗﺑﻭﻳﺏ ) Bootﺍﻟﺗﻣﻬﻳﺩ(. 3. ﺍﺿﻐﻁ ﻣﻔﺗﺎﺣﻲ ﺍﻟﺳﻬﻣﻳﻥ ﻷﻋﻠﻰ ﻭﻷﺳﻔﻝ ﻟﺗﻅﻠﻳﻝ ) Boot Device Propertyﺧﺎﺻﻳﺔ ﺃﺟﻬﺯﺓ ﺍﻟﺗﻣﻬﻳﺩ( ٬ﺛﻡ ﺍﺿﻐﻁ >. <+ﻟﺗﺣﺭﻳﻙ ﺍﻟﺟﻬﺎﺯ ﻷﻋﻠﻰ ﻓﻲ ﺍﻟﻘﺎﺋﻣﺔ ﺃﻭ > <-ﻟﺗﺣﺭﻳﻙ ﺍﻟﺟﻬﺎﺯ ﻷﺳﻔﻝ ﻓﻲ ﺍﻟﻘﺎﺋﻣﺔ. 5.
ﺭﺟﻭﻉ ﺇﻟﻰ ﺻﻔﺣﺔ ﺍﻟﻣﺣﺗﻭﻳﺎﺕ ﺍﺳﺗﻛﺷﺎﻑ ﺍﻷﺧﻁﺎء ﻭﺇﺻﻼﺣﻬﺎ ﺍﻟﻌﻼﻣﺔ ﺍﻟﺗﺟﺎﺭﻳﺔ Adamoﻓﻲ ﺩﻟﻳﻝ ﺧﺩﻣﺔ ™Dell ﺗﻠﻣﻳﺣﺎﺕ ﺍﺳﺗﻛﺷﺎﻑ ﺍﻷﺧﻁﺎء ﻭﺇﺻﻼﺣﻬﺎ ﺭﺳﺎﺋﻝ ﺍﻟﺧﻁﺄ ﺇﺫﺍ ﻟﻡ ﺗﻛﻥ ﺍﻟﺭﺳﺎﻟﺔ ﻣﺩﺭﺟﺔ ﻓﻲ ﺍﻟﻘﺎﺋﻣﺔ ٬ﺭﺍﺟﻊ ﺍﻟﻭﺛﺎﺋﻕ ﺍﻟﺧﺎﺻﺔ ﺑﻧﻅﺎﻡ ﺍﻟﺗﺷﻐﻳﻝ ﺃﻭ ﺍﻟﺑﺭﻧﺎﻣﺞ ﺍﻟﺫﻱ ﻛﺎﻥ ﻗﻳﺩ ﺍﻟﺗﺷﻐﻳﻝ ﻋﻧﺩ ﻅﻬﻭﺭ ﺍﻟﺭﺳﺎﻟﺔ. ) Auxiliary device failureﻋﻁﻝ ﻓﻲ ﺍﻟﺟﻬﺎﺯ ﺍﻟﻣﺳﺎﻋﺩ( -ﺍﺣﺗﻣﺎﻝ ﻭﺟﻭﺩ ﺧﻠﻝ ﺑﻠﻭﺣﺔ ﺍﻟﻠﻣﺱ ﺃﻭ ﺍﻟﻣﺎﻭﺱ ﺍﻟﺧﺎﺭﺟﻲ .ﺑﺎﻟﻧﺳﺑﺔ ﻟﻠﻣﺎﻭﺱ ﺍﻟﺧﺎﺭﺟﻲ ٬ﺗﺣﻘﻕ ﻣﻥ ﺗﻭﺻﻳﻝ ﺍﻟﻛﺑﻝ .ﺇﺫﺍ ﺍﺳﺗﻣﺭﺕ ﺍﻟﻣﺷﻛﻠﺔ ٬ﻓﺎﺗﺻﻝ ﺑﺷﺭﻛﺔ ) Dellﺭﺍﺟﻊ ﺍﻻﺗﺻﺎﻝ ﺑﺷﺭﻛﺔ .
ﺗﺭﻛﻳﺏ ﻭﺣﺩﺓ ﺫﺍﻛﺭﺓ .ﻗﻡ ﺑﺗﺻﺣﻳﺢ ﺍﻟﺧﻳﺎﺭﺍﺕ ﺍﻟﻣﻧﺎﺳﺑﺔ ﻓﻲ ﺑﺭﻧﺎﻣﺞ ﺇﻋﺩﺍﺩ ﺍﻟﻧﻅﺎﻡ. ) Keyboard clock line failureﻋﻁﻝ ﻓﻲ ﺧﻁ ﺳﺎﻋﺔ ﻟﻭﺣﺔ ﺍﻟﻣﻔﺎﺗﻳﺢ( -ﺑﺎﻟﻧﺳﺑﺔ ﻟﻠﻭﺣﺎﺕ ﺍﻟﻣﻔﺎﺗﻳﺢ ﺍﻟﺧﺎﺭﺟﻳﺔ ٬ﺗﺣﻘﻕ ﻣﻥ ﺗﻭﺻﻳﻝ ﺍﻟﻛﺑﻝ .ﻗﻡ ﺑﺈﺟﺭﺍء ﺍﺧﺗﺑﺎﺭ ) Keyboard Controllerﻭﺣﺩﺓ ﺍﻟﺗﺣﻛﻡ ﻓﻲ ﻟﻭﺣﺔ ﺍﻟﻣﻔﺎﺗﻳﺢ( ﻓﻲ Dell Diagnostics )ﺭﺍﺟﻊ .(Dell Diagnostics ) Keyboard controller failureﻋﻁﻝ ﻓﻲ ﻭﺣﺩﺓ ﺍﻟﺗﺣﻛﻡ ﻓﻲ ﻟﻭﺣﺔ ﺍﻟﻣﻔﺎﺗﻳﺢ( -ﺑﺎﻟﻧﺳﺑﺔ ﻟﻠﻭﺣﺎﺕ ﺍﻟﻣﻔﺎﺗﻳﺢ ﺍﻟﺧﺎﺭﺟﻳﺔ ٬ﺗﺣﻘﻕ ﻣﻥ ﺗﻭﺻﻳﻝ ﺍﻟﻛﺑﻝ .
) Time-of-day clock stoppedﺗﻭﻗﻔﺕ ﺳﺎﻋﺔ ﺗﺣﺩﻳﺩ ﺍﻟﻭﻗﺕ( -ﺭﺑﻣﺎ ﺗﺣﺗﺎﺝ ﺍﻟﺑﻁﺎﺭﻳﺔ ﺍﻻﺣﺗﻳﺎﻁﻳﺔ ٬ﺍﻟﺗﻲ ﺗﺩﻋﻡ ﺇﻋﺩﺍﺩﺍﺕ ﺗﻬﻳﺋﺔ ﺍﻟﻧﻅﺎﻡ ﺇﻟﻰ ﺇﻋﺎﺩﺓ ﺍﻟﺷﺣﻥ .ﻗﻡ ﺑﺗﻭﺻﻳﻝ ﺍﻟﻛﻣﺑﻳﻭﺗﺭ ﺍﻟﺧﺎﺹ ﺑﻙ ﺑﻣﺄﺧﺫ ﺗﻳﺎﺭ ﻛﻬﺭﺑﻲ ﻟﺷﺣﻥ ﺍﻟﺑﻁﺎﺭﻳﺔ .ﺇﺫﺍ ﺍﺳﺗﻣﺭﺕ ﺍﻟﻣﺷﻛﻠﺔ ٬ﻓﺎﺗﺻﻝ ﺑﺷﺭﻛﺔ ) Dellﺭﺍﺟﻊ ﺍﻻﺗﺻﺎﻝ ﺑﺷﺭﻛﺔ .(Dell ) Time-of-day not set-please run the System Setup programﻟﻡ ﻳﺗﻡ ﺿﺑﻁ ﺍﻟﻭﻗﺕ ٬ﺍﻟﺭﺟﺎء ﺗﺷﻐﻳﻝ ﺑﺭﻧﺎﻣﺞ ﺇﻋﺩﺍﺩ ﺍﻟﻧﻅﺎﻡ( -ﻻ ﻳﺗﻭﺍﻓﻕ ﺍﻟﻭﻗﺕ ﺃﻭ ﺍﻟﺗﺎﺭﻳﺦ ﺍﻟﻣﺧﺯﻥ ﻓﻲ ﺑﺭﻧﺎﻣﺞ ﺇﻋﺩﺍﺩ ﺍﻟﻧﻅﺎﻡ ﻣﻊ ﺳﺎﻋﺔ ﺍﻟﻧﻅﺎﻡ .
ﺍﺳﺗﻛﺷﺎﻑ ﺃﺧﻁﺎء ﺍﻟﺑﺭﺍﻣﺞ ﻭﺍﻷﺟﻬﺯﺓ ﻭﺇﺻﻼﺣﻬﺎ ﺇﺫﺍ ﻟﻡ ﻳﺗﻡ ﺍﻛﺗﺷﺎﻑ ﺃﺣﺩ ﺍﻷﺟﻬﺯﺓ ﺃﺛﻧﺎء ﺇﻋﺩﺍﺩ ﻧﻅﺎﻡ ﺍﻟﺗﺷﻐﻳﻝ ﺃﻭ ﺇﺫﺍ ﺗﻡ ﺍﻛﺗﺷﺎﻓﻪ ﻟﻛﻥ ﺗﻣﺕ ﺗﻬﻳﺋﺗﻪ ﺑﺷﻛﻝ ﻏﻳﺭ ﺻﺣﻳﺢ ٬ﻓﻳﻣﻛﻧﻙ ﺍﺳﺗﺧﺩﺍﻡ ) HardwareTroubleshooterﺃﺩﺍﺓ ﺍﺳﺗﻛﺷﺎﻑ ﺃﺧﻁﺎء ﺍﻷﺟﻬﺯﺓ ﻭﺇﺻﻼﺣﻬﺎ( ﻟﺣﻝ ﻣﺷﻛﻠﺔ ﻋﺩﻡ ﺍﻟﺗﻭﺍﻓﻕ. ﻟﺑﺩء ﺗﺷﻐﻳﻝ ﺃﺩﺍﺓ ﺍﺳﺗﻛﺷﺎﻑ ﺃﺧﻁﺎء ﺍﻷﺟﻬﺯﺓ ﻭﺇﺻﻼﺣﻬﺎ: 1.ﺍﻧﻘﺭ ﻓﻭﻕ ﺍﻟﺯﺭ (┘ꜜ̳ ) Start 2. ﻓﻲ ﺍﻟﻧﻅﺎﻡ Windows Vistaﺛﻡ ﺍﻧﻘﺭ ﻓﻭﻕ ) Help and Supportﺍﻟﺗﻌﻠﻳﻣﺎﺕ ﻭﺍﻟﺩﻋﻡ(.
4. ﺣﺩﺩ ﺍﻟﺧﻳﺎﺭ ) Boot from CD-ROMﺍﻟﺗﻣﻬﻳﺩ ﻣﻥ ﻣﺣﺭﻙ ﺍﻷﻗﺭﺍﺹ ﺍﻟﻣﺿﻐﻭﻁﺔ( ﻣﻥ ﺍﻟﻘﺎﺋﻣﺔ ﺍﻟﺗﻲ ﺗﻅﻬﺭ ﻭﺍﺿﻐﻁ ﻋﻠﻰ >.
l ﺗﺄﻛﺩ ﻣﻥ ﺩﻋﻡ ﺍﻟﻛﻣﺑﻳﻭﺗﺭ ﻟﺩﻳﻙ ﻟﻠﺫﺍﻛﺭﺓ ﺍﻟﺗﻲ ﺗﺳﺗﺧﺩﻣﻬﺎ .ﻟﻣﺯﻳﺩ ﻣﻥ ﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﺣﻭﻝ ﻧﻭﻉ ﺍﻟﺫﺍﻛﺭﺓ ﺍﻟﺗﻲ ﻳﺩﻋﻣﻬﺎ ﺟﻬﺎﺯﻙ ٬ﺭﺍﺟﻊ ﺍﻟﻭﺛﺎﺋﻕ ﺍﻟﻭﺍﺭﺩﺓ ﻣﻊ ﺟﻬﺎﺯ ﺍﻟﻛﻣﺑﻳﻭﺗﺭ ﺍﻟﺧﺎﺹ ﺑﻙ. l ﺗﺷﻐﻳﻝ ) Dell Diagnosticsﺭﺍﺟﻊ .(Dell Diagnostics ﻣﺷﻛﻼﺕ ﺍﻟﺑﺭﺍﻣﺞ ﻭﻋﺩﻡ ﺍﻻﺳﺗﺟﺎﺑﺔ ﺗﻧﺑﻳﻪ :ﻗﺑﻝ ﺍﻟﺷﺭﻭﻉ ﻓﻲ ﺃﻱ ﺇﺟﺭﺍء ﻣﻥ ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﻣﻭﺿﺣﺔ ﻓﻲ ﻫﺫﺍ ﺍﻟﻘﺳﻡ ٬ﺍﺗﺑﻊ ﺇﺭﺷﺎﺩﺍﺕ ﺍﻷﻣﺎﻥ ﺍﻟﺗﻲ ﺗﻡ ﺷﺣﻧﻬﺎ ﻣﻊ ﺍﻟﻛﻣﺑﻳﻭﺗﺭ ﺍﻟﺧﺎﺹ ﺑﻙ. ﺍﻟﻛﻣﺑﻳﻭﺗﺭ ﻻ ﻳﺑﺩﺃ ﺍﻟﺗﺷﻐﻳﻝ ﺍﻟﺗﺄﻛﺩ ﻣﻥ ﺍﺗﺻﺎﻝ ﻛﺑﻝ ﺍﻟﻁﺎﻗﺔ ﺑﺎﻟﻛﻣﺑﻳﻭﺗﺭ ﻭﺑﻣﺄﺧﺫ ﺍﻟﺗﻳﺎﺭ ﺍﻟﻛﻬﺭﺑﺎﺋﻲ ﺑﺈﺣﻛﺎﻡ.
l ﺗﺄﻛﺩ ﻣﻥ ﺗﺛﺑﻳﺕ ﺍﻟﺑﺭﻧﺎﻣﺞ ﻭﺗﻬﻳﺋﺗﻪ ﺑﺷﻛﻝ ﺻﺣﻳﺢ. l ﺗﺣﻘﻕ ﻣﻥ ﻋﺩﻡ ﺗﻌﺎﺭﺽ ﺑﺭﺍﻣﺞ ﺗﺷﻐﻳﻝ ﺍﻷﺟﻬﺯﺓ ﻣﻊ ﺍﻟﺑﺭﻧﺎﻣﺞ. l ﺇﺫﺍ ﻟﺯﻡ ﺍﻷﻣﺭ ٬ﻗﻡ ﺑﺈﻟﻐﺎء ﺗﺛﺑﻳﺕ ﺍﻟﺑﺭﻧﺎﻣﺞ ﻭﺇﻋﺎﺩﺓ ﺗﺛﺑﻳﺗﻪ ﻣﺭﺓ ﺃﺧﺭﻯ. ﻗﻡ ﺑﻌﻣﻝ ﻧﺳﺧﺔ ﺍﺣﺗﻳﺎﻁﻳﺔ ﻣﻥ ﺍﻟﻣﻠﻔﺎﺕ ﻋﻠﻰ ﺍﻟﻔﻭﺭ l ﺍﺳﺗﺧﺩﻡ ﺑﺭﻧﺎﻣﺟ ًﺎ ﻟﻠﻛﺷﻑ ﻋﻥ ﺍﻟﻔﻳﺭﻭﺳﺎﺕ ﻟﻔﺣﺹ ﺍﻟﻘﺭﺹ ﺍﻟﺻﻠﺏ. l ﺣﻔﻅ ﻭﺇﻏﻼﻕ ﺃﻳﺔ ﻣﻠﻔﺎﺕ ﺃﻭ ﺑﺭﺍﻣﺞ ﻣﻔﺗﻭﺣﺔ ﻭﺇﻳﻘﺎﻑ ﺗﺷﻐﻳﻝ ﺍﻟﻛﻣﺑﻳﻭﺗﺭ ﻣﻥ ﻗﺎﺋﻣﺔ .
