Owner's Manual
Generating a Troubleshooting Bundle
A troubleshooting bundle is a compressed file that contains appliance logging information for Active
System Manager virtual appliance. If required, you must download the bundle and send it to Dell support
for issue debug.
1. In the left pane, click Settings → Virtual Appliance Management.
2. Click Generate Troubleshooting Bundle.
3. Open or save the file.
Generating and Uploading the SSL Certificates
Uploading an SSL certificate provides the following advantages:
• Ensures secure transmission by encrypting data that Active System Manager sends over the web
• Provides authentication and ensures data is routed to its intended endpoint
• Prevents users from receiving browser security errors
To upload an SSL certificate:
1. Generate a Certificate Signing Request (CSR).
2. Download the CSR.
3. Submit the CSR to a Certificate Authority (CA). The CA provides a valid SSL certificate.
4. Upload the SSL certificate to Active System Manager.
Related Links
Generating a Certificate Signing Request
Downloading the Certificate Signing Request
Uploading an SSL Certificate
Generating a Certificate Signing Request
A Certificate Signing Request (CSR) includes server information (such as domain name, locale) that
certificate authorities require to provide a valid SSL certificate.
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