User's Manual

Table Of Contents
Launching the Active System Manager Client Software on Windows
Getting Started 2-3
Troubleshooting Active System Manager License Error Messages
Table 2-1 lists the Active System Manager license error messages, including their respective server
message and suggested action.
Table 2-1 Active System Manager License Error Messages
Error Message Client Type Suggested Action
Invalid license. Please install
new license.
Web Contact Dell Technical Support team at support@dell.com or contact the
administrator to obtain a software license.
We could not find a proper
license file deployed in your
environment.
Web Contact Dell Technical Support team at support@dell.com or click on Get New
License button and enter the required details to obtain a new license.
Active System Manager ran
out of resource licenses.
Resource license allocation
shows you are using 4 license
resource seats out of a pool of
0 allowed. Running without
proper licenses may limit you
in managing your active
infrastructure fully.
Web Contact Dell Technical Support team at support@dell.com or click on Get New
License button and enter the required details to obtain a new license.
Cannot establish connection
with Active System Manager
server.
RCP
(Thick-client)
Contact the administrator to know how to establish the connection with Active
System Manager.
hen
Launching the Active System Manager Client Software on
Windows
To launch the Active System Manager client software on Windows, perform the following steps:
1. Select one of the following two options to launch the software:
The first time you install the software (at the end of the installation process); after that, you launch
the software from your desktop.
On your desktop, click Start > All Programs > Dell > Active System Manager 7.1.0.
Either option produces the Dell Active System Manager splash screen (see Figure 2-1), followed by the
Connect to Active System Manager Server dialog box; see Figure 2-4 on page 2-5.