Users Guide

• Active System Manager Release 8.3 Compatibility Matrix Guide
• Active System Manager Release 8.3 API Reference Guide
• Active System Manager Release 8.2 SDK Reference Guide
• Active System Manager Integration for VMware vRealize Orchestrator User's Guide
For more information about ASM, including how-to videos, white papers, and blogs, see the Active System Manager page on Dell
TechCenter:
http://www.dell.com/asmtechcenter
Contacting Dell Technical Support
To contact Dell Technical Support, make sure that the Active System Manager Service Tag is available.
• Go to the tech direct portal https://techdirect.dell.com
• Login using your existing account or create an account if you do not have an account.
• Create a case for your incident.
• Add your Active system Manager Service Tag
• Select Active System Manager as the Incident type.
• Type relevant information in the Problem Details, and add attachments or screenshots if necessary.
• Fill in contact information and submit the request.
Licensing
ASM licensing is based on the total number of managed resources, except for the VMware vCenter and Windows SCVMM
instances.
ASM 8.3 supports following license types:
• Trial License — A trial license can be procured through the account team and it supports up to 25 resources for 90 days.
• Standard License — A standard license grants full access.
You receive an email from customer service with instructions for downloading ASM and your license.
If you are using ASM for the first time, you must upload the license file using the Initial Setup wizard. To upload and activate
subsequent licenses, click Settings → Virtual Appliance Management.
1. Under the License Management section, on the Virtual Appliance Management page, click Add. The License Management
window is displayed.
2. Click Browse beside Upload License and select an evaluation license file, and then click Open.
The License Management window with the license type, number of resources, and expiration date of the uploaded license is
displayed.
3. Click Save to apply the evaluation license.
4. After uploading the license file, the following information about the license is displayed:
• License Type
• Number of Resources
• Number of Used Resources
• Number of Available Resources
5. To replace the evaluation license with standard license, click Add under License Management section, click Browse beside
Upload License and select a regular standard license file, and then click Open.
You get information regarding license type, number of resources and expiration date of the uploaded license on License
Management window.
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