Install Guide
• To open context-sensitive online help for the active page, click? , and then click Help.
• To open context-sensitive online help for a dialog box, click? in the dialog box.
Also, in the online help, use the Enter search items option in the Table of Contents to search for a specic topic or keyword.
Other Documents You May Need
See http://www.dell.com/asmdocs for additional supporting documents such as:
• Active System Manager Release 8.3 .1 User’s Guide
• Active System Manager Release 8.3.1 Release Notes
• Active System Manager Release 8.3.1 Compatibility Matrix
• Active System Manager Release 8.2 SDK Reference Guide
• Active System Manager Integration for VMware vRealize Orchestrator User’s Guide
• Active System Manager Release 8.3.1 API Reference Guide
Contacting Dell Technical Support
To contact Dell Technical Support, make sure that the Active System Manager Service Tag is available.
• Go to the tech direct portal https://techdirect.dell.com
• Log in using your existing account or create an account if you do not have an account.
• Create a case for your incident.
• Add your Active System Manager service tag.
• Select Active System Manager as the Incident type.
• Type the relevant information in the Problem Details, and add attachments or screen shots if necessary.
• Fill in contact information and submit the request.
Licensing
ASM licensing is based on the total number of managed resources, in an environment being managed by ASM.
Resources that make use of an ASM license contains:
• Physical servers
• Switches (access layer with server facing switch ports, or having their Firmware updated by ASM)
• Storage array controllers
Resources that do not make use of an ASM license contains:
• Chassis Management Controllers
• Switches (Core switches without server facing switch ports, or not having their Firmware updated by ASM)
• Virtual Machines
• Virtual Machine Managers (For example, vSphere, System Center Virtual Machine Manager)
• Switch ports
• CPU cores
ASM 8.3.1 supports following license types:
• Trial License—A trial license can be procured through the account team and it supports up to 25 resources for 120 days.
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