Users Guide

Table Of Contents
Go to dell.com/asmdocs for more supporting documents such as:
Active System Manager Release 8.3.1 Release Notes
Active System Manager Release 8.3.1 Installation Guide
Active System Manager Release 8.3.1 Compatibility Matrix Guide
Active System Manager Release 8.3.1 API Reference Guide
Active System Manager Release 8.2 SDK Reference Guide
Active System Manager Integration for VMware vRealize Orchestrator User's Guide
For more information about ASM, including how-to videos, white papers, and blogs, see the Active System Manager page on Dell
TechCenter:
http://www.dell.com/asmtechcenter
Contacting Dell Technical Support
To contact Dell Technical Support, make sure that the Active System Manager Service Tag is available.
Go to the tech direct portal https://techdirect.dell.com
Login using your existing account or create an account if you do not have an account.
Create a case for your incident.
Add your Active System Manager Service Tag
Select Active System Manager as the Incident type.
Type relevant information in the Problem Details, and add attachments or screenshots if necessary.
Fill in contact information and submit the request.
Licensing
ASM licensing is based on the total number of managed resources, in an environment being managed by ASM.
Resources that make use of an ASM license contains:
Physical servers
Switches (access layer with server facing switch ports, or having their Firmware updated by ASM)
Storage array controllers
Resources that do not make use of an ASM license contains:
Chassis Management Controllers
Switches (Core switches without server facing switch ports, or not having their Firmware updated by ASM)
Virtual Machines
Virtual Machine Managers (For example, vSphere, System Center Virtual Machine Manager)
Switch ports
CPU cores
ASM 8.3.1 supports following license types:
Trial License—A trial license can be procured through the account team and it supports up to 25 resources for 120 days.
Standard License—A standard license grants full access.
After purchasing ASM, an email is sent from customer service containing instructions for downloading ASM software components,
the ASM license le, and the ASM Service Tag.
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