Users Guide

Update Repository Path

To update the repository path, do the following:

1. After you click Update Virtual Appliance, a dialogue box is displayed with a statement and warning

message.

NOTE: The message displayed in the dialogue box is “ Updating the appliance restarts the

system. The action will log off all current users and cancel all jobs in progress.” It even displayed

the message “ The update process takes approximately 25 minutes depending on your data

connection: 15 minutes to download the update and 10 minutes to apply.” Apart from these, it

gives you information about number of logged-in users, and in progress jobs. At the end, it asks

for your confirmation “ Are you sure you want to perform an appliance update?

2. Click Yes on the dialogue box to update your appliance.

NOTE: This process restarts your system. Once update and restore is complete, you get logged

in again. Once the update is complete, it redirects you to the login page. In the meantime, it

monitors the progress of updates and displays messages accordingly. At the end, you get a tab

as Click to log in. After you click the tab, you will be directed to login page to log in again to the

appliance.

Generating a troubleshooting bundle

A troubleshooting bundle is a compressed file that contains appliance logging information for ASM virtual

appliance. If necessary, you must download the bundle and send it to Dell support for issue debug.

1. On the home page, click Settings, and then click Virtual Appliance Management.

2. On the Virtual Appliance Management page, click Generate Troubleshooting Bundle.

3. Open or save the file.

Generating and uploading the SSL certificates

Uploading an SSL certificate provides the following advantages:

• Ensures secure transmission by encrypting data that ASM sends over the web

• Provides authentication and ensures that data is routed to its intended endpoint

• Prevents users from receiving browser security errors

To upload an SSL certificate:

1. Generate a Certificate Signing Request (CSR).

2. Download the CSR.

3. Submit the CSR to a Certificate Authority (CA). The CA provides a valid SSL certificate.

4. Upload the SSL certificate to ASM.