Users Guide

After you log in to ASM user interface, you can access the online help in any of the following ways:

• To open context-sensitive online help for the active page, click ?, and then click Help.

• To open context-sensitive online help for a dialog box, click ? in the dialog box.

Also, in the online help, use the Enter search items option in the Table of Contents to search for a

specific topic or keyword.

Other documents you may need

In addition to this guide, the following documents available on the Dell Support website at dell.com/

support/manuals provide additional information about ASM.

Go to http://www.dell.com/asmdocs for additional supporting documents such as:

• Active System Manager Release 8.2 .1 Release Notes

• Active System Manager Release 8.2.1 Installation Guide

• Active System Manager Release 8.2.1 Compatibility Matrix Guide

• Active System Manager Release 8.2 API Reference Guide

• Active System Manager Release 8.2 SDK Reference Guide

• Active System Manager Integration for VMware vRealize Orchestrator User's Guide

For more information about ASM, including how-to videos, white papers, and blogs, see the Active

System Manager page on Dell TechCenter:

http://www.dell.com/asmtechcenter

Contacting Dell Technical Support

To contact Dell Technical Support, make sure that the Active System Manager Service Tag is available.

• Go to the tech direct portal https://techdirect.dell.com

• Login using your existing account or create an account if you do not have an account.

• Create a case for your incident.

• Add your Active system Manager Service Tag

• Select Active System Manager as the Incident type.

• Type relevant information in the Problem Details, and add attachments or screenshots if necessary.

• Fill in contact information and submit the request.

Licensing

ASM licensing is based on the total number of managed resources, except for the VMware vCenter and

Windows SCVMM instances.

ASM 8.2.1 supports following license types:

• Trial License — A trial license can be procured through the account team and it supports up to 25

resources for 90 days.