Users Guide

NOTE: The message displayed in the dialogue box is “ Updating the appliance will restart the
system. The action will log off all current users and cancel all jobs in progress.” It even displayed
the message “ The update process will take approximately 25 minutes depending on your data
connection: 15 minutes to download the update and 10 minutes to apply.” Apart from these, it
gives you information about number of logged-in users, and in progress jobs. At the end, it asks
for your confirmation “ Are you sure you want to perform an appliance update?
2. Click Yes on the dialogue box to update your appliance.
NOTE: This process restarts your system. Once update and restore is complete, you will get
logged in again. Once the update is complete, it redirects you to the login page. In the
meantime, it monitors the progress of updates and displays messages accordingly. At the end,
you get a tab as Click to login. After you click on the tab, you will be directed to login page to
log in again to the appliance.
Generating a troubleshooting bundle
A troubleshooting bundle is a compressed file that contains appliance logging information for ASM virtual
appliance. If required, you must download the bundle and send it to Dell support for issue debug.
1. In the left pane, click Settings, and then click Virtual Appliance Management.
2. On the Virtual Appliance Management page, click Generate Troubleshooting Bundle.
3. Open or save the file.
Generating and uploading the ssl certificates
Uploading an SSL certificate provides the following advantages:
• Ensures secure transmission by encrypting data that ASM sends over the web
• Provides authentication and ensures data is routed to its intended endpoint
• Prevents users from receiving browser security errors
To upload an SSL certificate:
1. Generate a Certificate Signing Request (CSR).
2. Download the CSR.
3. Submit the CSR to a Certificate Authority (CA). The CA provides a valid SSL certificate.
4. Upload the SSL certificate to ASM.
Related Tasks
Generating a certificate signing request
Downloading the certificate signing request
Uploading an SSL certificate
Generating a certificate signing request
A Certificate Signing Request (CSR) includes server information (such as domain name, locale) that
certificate authorities require to provide a valid SSL certificate.
After generating the CSR, download the encrypted text, and then submit it to a certificate authority. The
Certificate Authority provides a valid SSL certificate for you to upload.
1. In the left pane, click Settings, and then click Virtual Appliance Management.
2. On the Virtual Appliance Management page, under the SSLCertificates section, click Generate
Certificate Signing Request.
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