Release Notes

Issue: ASM-5132
: On PowerEdge C6320 systems with ESXi version 5.1 or ESXi version 5.2
(update 2), the keyboard is unresponsive if USB 3.0 is set to enabled in the server BIOS.
o
Description
: This issue occurs because USB 3.0 is not supported by ESXi
version 5.1 and ESXi version 5.2 (update 2).
o
Resolution/Workaround
: Try any of the following options to resolve the
issue:
Disable USB 3.0 from the server BIOS.
For servers that require USB 3.0, upgrade ESXi to version 5.5 (update 3)
or version 6.0.
Li
mitations
None
Installation Prerequisites
For installation Pre-requisites, see the “Active System Manager 8.1.1 Installation Guide” available at
dell.com/support/manuals.
Installation Procedure
For complete installation instructions, see the "Active System Manager 8.1.1 Installation Guide" available
at dell.com/support/manuals.
Installation and Configuration Notes
None
Documentation Errata
None
Contacting Dell Technical Support
Make sure that the Active System Manager Service Tag is available.
Go to the tech direct portal https://techdirect.dell.com
Login using your existing account or create an account if you do not have an account.
Create a new case for your incident.
Add your Active system Manager service tag.
Select
Active System Manager
as the Incident type
Type relevant information in the Problem Details, and add attachments or screenshots if
necessary.
Fill in contact information and submit the request