Users Guide

Importing Users

Virtual Appliance Management

Virtual Appliance Management allows you to:

• Generate a troubleshooting bundle

• Edit NTP settings

• Edit proxy server settings

• Generate and download a Certificate Signing Request (CSR) and upload the resulting SSL certificate

• Upload an Active System Manager license

Related Links

Generating a Troubleshooting Bundle

Editing Default Time Zone and NTP Settings

Generating a Certificate Signing Request

Downloading the Certificate Signing Request

Uploading an SSL Certificate

Editing Proxy Settings

License Management

Generating a Troubleshooting Bundle

A troubleshooting bundle is a compressed file that contains appliance logging information for Active

System Manager virtual appliance. If required, you must download the bundle and send it to Dell support

for issue debug.

1. In the left pane, click Settings → Virtual Appliance Management.

2. Click Generate Troubleshooting Bundle.

3. Open or save the file.

Generating and Uploading the SSL Certificates

Uploading an SSL certificate provides the following advantages:

• Ensures secure transmission by encrypting data that Active System Manager sends over the web

• Provides authentication and ensures data is routed to its intended endpoint

• Prevents users from receiving browser security errors

To upload an SSL certificate:

1. Generate a Certificate Signing Request (CSR).

2. Download the CSR.

3. Submit the CSR to a Certificate Authority (CA). The CA provides a valid SSL certificate.

4. Upload the SSL certificate to Active System Manager.