Hardware manual

Group Administration Preface
xvii
Technical Support and Customer Service
Dell’s support service is available to answer your questions about PS Series arrays. If you have an Express Service
Code, have it ready when you call. The code helps Dell's automated-support telephone system direct your call more
efficiently.
Contacting Dell
Dell provides several online and telephone-based support and service options. Availability varies by country and
product, and some services might not be available in your area.
For customers in the United St
ates, call 800-945-3355.
Note: If you do not ha
ve access to an Internet connection, contact information is printed on your invoice, packing
slip, bill, or Dell product catalog.
Use the following procedure to contact Dell for sales, technica
l support, or customer service issues:
1. Visit support.dell.com or the Dell support URL spec
ified in information provided with the Dell product.
2. Select your locale. Use the locale menu or click on the link that
specifies your country or region.
3. Select the required service. Click the “Contact Us” link,
or select the Dell support service from the list of
services provided.
4. Choose your preferred method of contacting Dell support, such as e-mail or
telephone
Online Services
You can learn about Dell products and services using the following procedure:
1. Visit www.dell.com (or the URL specified in any
Dell product information).
2. Use the locale menu or click on the link that specifies
your country or region.