3959ubk1.book Page 3 Monday, March 20, 2000 4:52 PM Dell™ Inspiron™ 5000 REFERENCE AND TROUBLESHOOTING GUIDE www.dell.com support.dell.
3959ubk1.book Page 4 Monday, March 20, 2000 4:52 PM ____________________ Information in this document is subject to change without notice. © 1999–2000 Dell Computer Corporation. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
959ubk1.book Page v Monday, March 20, 2000 4:52 PM Safety Instructions Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. When Using Your Computer As you use your computer, observe the following safety guidelines: • • • • • • • • Do not attempt to service the computer yourself. Always follow installation instructions closely.
3959ubk1.book Page vi Monday, March 20, 2000 4:52 PM • • • • • • • • • • • • • To help prevent electric shock, plug the AC adapter and peripheral power cables into properly grounded power sources. These cables are equipped with three-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a three-wire cable with properly grounded plugs.
3959ubk1.book Page vii Monday, March 20, 2000 4:52 PM • • • • • • • When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. As you pull out the connector, keep it evenly aligned to avoid bending any connector pins. Also, before you connect a cable make sure both connectors are correctly oriented and aligned. Handle components with care. Hold a component such as a memory module by its edges, not its pins.
3959ubk1.book Page viii Monday, March 20, 2000 4:52 PM • • • • • • Keep your forearms horizontal with your wrists in a neutral, comfortable position while using the keyboard, trackball, touch pad, or external mouse. Always use the palmrest with the keyboard, touch pad, or trackball. Leave space to rest your hands when using an external mouse. Let your upper arms hang naturally at your sides. Sit erect with your feet resting on the floor and your thighs level.
3959ubk1.book Page ix Monday, March 20, 2000 4:52 PM When Removing or Installing Memory Modules Before removing or installing memory modules, perform the following steps in the sequence indicated. NOTICE: The only time you should ever access the inside of your computer is when you are installing memory modules. NOTICE: Wait 5 seconds after turning off the computer before disconnecting a peripheral device or removing a memory module to help prevent possible damage to the system board. 1.
3959ubk1.book Page x Monday, March 20, 2000 4:52 PM The following notice may appear throughout this document to remind you of these precautions: NOTICE: See “Protecting Against Electrostatic Discharge” in the safety instructions at the front of this guide. The following notice may appear throughout your Dell documentation to remind you of these precautions: NOTICE: See “Protecting Against Electrostatic Discharge” in your System Information guide.
3959ubk1.book Page xi Monday, March 20, 2000 4:52 PM Preface About This Guide This guide is intended for anyone who uses a Dell portable computer. It can be used by both first-time and experienced computer users who want to learn about the features of the computer. This guide also provides basic troubleshooting procedures and instructions for using the Dell Diagnostics to test your computer and its components.
3959ubk1.book Page xii Monday, March 20, 2000 4:52 PM Warranty and Return Policy Information Dell Computer Corporation (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industrystandard practices. For information about the Dell warranty and return policy, see Appendix E, “Limited Warranty and Return Policy.
3959ubk1.book Page xiii Monday, March 20, 2000 4:52 PM Typographical Conventions The following list defines (where appropriate) and illustrates typographical conventions used as visual cues for specific elements of text throughout this document: • Interface components are window titles, button and icon names, menu names and selections, and other options that appear on the monitor screen or display. They are presented in bold. Example: Click OK.
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3959ubk1.book Page xv Monday, March 20, 2000 4:52 PM Contents Chapter 1 Options and Upgrades . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Available Options and Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Drives in the Media Bay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Swapping Media Bay Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3959ubk1.book Page xvi Monday, March 20, 2000 4:52 PM Troubleshooting Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Restart Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 Dry Out a Wet Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 Test a Dropped or Damaged Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3959ubk1.book Page xvii Monday, March 20, 2000 4:52 PM Install the Intel SpeedStep Utility (Windows 98) (Optional) . . . . . . . . . . . . . . Installing Drivers and Utilities for Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . Install the Audio Driver (Windows 2000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . Install the Video Driver (Windows 2000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . Install the Touch Pad Driver (Windows 2000) . . . . . . . . . . . . . . . .
3959ubk1.book Page xviii Monday, March 20, 2000 4:52 PM Appendix D Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1 FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2 Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2 Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3959ubk1.book Page xix Monday, March 20, 2000 4:52 PM Index Figures Tables Figure 1-1. Figure 1-2. Figure 1-3. Figure 1-4. Figure 1-5. Figure 1-6. Figure 2-1. Figure 2-2. Figure 3-1. Figure 4-1. Figure B-1. Figure B-2. Figure B-3. Figure B-4. Figure B-5. Figure B-6. Figure D-1. Figure D-2. Removing a Device From the Media Bay . . . . . . . . . . . . . . . . . . . . . 1-3 Removing the Internal Hard-Disk Drive . . . . . . . . . . . . . . . . . . . . . . . 1-5 Repackaging the Hard-Disk Drive . . . . . . .
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3959ubk1.book Page 1 Monday, March 20, 2000 4:52 PM CHAPTER 1 Options and Upgrades This chapter describes the installation procedures for the options and upgrades available from Dell for your computer.
3959ubk1.book Page 2 Monday, March 20, 2000 4:52 PM Using Drives in the Media Bay The media bay, located in the center of the front of the computer, supports the following types of drive modules: • • • • CD-ROM drive module CD-RW drive module DVD-ROM drive module Zip drive module Dell ships your computer with a CD-ROM drive module (or an optional DVD-ROM drive module) installed in the media bay.
3959ubk1.book Page 3 Monday, March 20, 2000 4:52 PM bottom of computer latch release optional device in media bay Figure 1-1. Removing a Device From the Media Bay NOTICE: If you wish to insert another media bay device, insert the device before you dock and turn on the computer. 3. Insert the device into the media bay and push in the device until you see and hear the latch release click. 4. Turn on the computer.
3959ubk1.book Page 4 Monday, March 20, 2000 4:52 PM 3. Follow the instructions on the display. When the display is blank and the power indicator light flashes, it is safe to remove or swap devices. Installing an Internal Hard-Disk Drive NOTICE: Hard-disk drives are extremely fragile and must be handled carefully. Even a slight jar or bump can damage the spinning heads and plates, rendering the drive inoperable. CAUTION: The hard-disk drive may be hot to the touch.
3959ubk1.book Page 5 Monday, March 20, 2000 4:52 PM bottom of computer screw hard-disk drive Figure 1-2. Removing the Internal Hard-Disk Drive 4. Slide out the hard-disk drive. 5. Remove the new hard-disk drive from its packaging. Save the original packaging to use when storing or shipping the hard-disk drive. C NOTICE: You may notice some resistance as the drive connects to its interface connector at the back of the hard-disk drive bay. Use firm, even pressure to slide the drive into place.
3959ubk1.book Page 6 Monday, March 20, 2000 4:52 PM I hard-disk drive Figure 1-3. Repackaging the Hard-Disk Drive Installing Memory Modules NOTE: Your computer has two memory module sockets. All Dell memory modules (except the 192-MB capacity module) can be installed in either socket. NOTICE: The 192-MB memory modules are socket-specific. Before installing a 192-MB memory module, refer to the markings on the memory module to determine which socket accepts the module.
3959ubk1.book Page 7 Monday, March 20, 2000 4:52 PM bottom of computer memory module cover Figure 1-4. Removing the Memory Module Cover NOTICE: To prevent damage to the computer, do not use tools to spread the inner metal tabs of the socket when you are installing or removing a memory module. 5. If you are replacing a memory module, remove the installed memory module. NOTES: The 192-MB memory modules are socket-specific.
3959ubk1.book Page 8 Monday, March 20, 2000 4:52 PM memory module Figure 1-5. Removing a Memory Module 7. Insert the memory module as shown in Figure 1-6: a. Align the notch in the edge connector with the slot in the center of the memory module socket. b. Press the memory module edge connector firmly into the socket. c. Pivot the module down until it clicks. memory module Figure 1-6. Installing a Memory Module 8. Replace the memory module cover screws. 9.
3959ubk1.book Page 9 Monday, March 20, 2000 4:52 PM 12. Confirm that the system configuration information reflects the newly installed memory by checking the System Memory value and the Extended Memory value on the Main menu of the system setup program. To enter the system setup program, press while the computer is booting. The Main menu appears.
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3959ubk1.book Page 1 Monday, March 20, 2000 4:52 PM CHAPTER 2 Troubleshooting This chapter helps you to solve some typical computer problems. Complete the steps in this chapter before you call Dell for technical assistance. If you find that you need technical assistance to solve your problem, record your findings on a copy of the Diagnostics Checklist (see Figure 4-1) before you call Dell.
3959ubk1.book Page 2 Monday, March 20, 2000 4:52 PM Check Connections Be sure the following items are properly connected or installed: • • • AC adapter and AC power cable Second battery or other optional device in the media bay Cables that connect external devices through the input/output (I/O) connectors and ports on the computer. NOTE: See “System Features” in the system Help for the location of the external connectors and controls.
3959ubk1.book Page 3 Monday, March 20, 2000 4:52 PM Check the Electrical Power Source If you are experiencing problems with power, perform the following checks: • • • • Check the computer power indicator. When lit, the power indicator verifies that the power supply is operating. Verify that the electrical outlet is functional by plugging an operational device, such as a lamp, into the outlet. Plug the computer directly into a functioning electrical outlet.
3959ubk1.book Page 4 Monday, March 20, 2000 4:52 PM If a major component or device in your computer does not function properly, you may have a component failure. You can use the Dell Diagnostics as long as the following components are functioning properly: • • • • Microprocessor Display Keyboard CD-ROM or DVD-ROM drive module If you know which components you need to test, select the appropriate diagnostic device group tests you want to run.
3959ubk1.book Page 5 Monday, March 20, 2000 4:52 PM 7. Press to save your changes and exit the system setup program. 8. When the Setup Confirmation screen appears, press to confirm that you want to save the configuration changes and exit the system setup program. The computer restarts automatically. 9. Insert the System Software CD into the CD-ROM or DVD-ROM drive. 10. Ensure that the diskette drive does not contain a diskette. 11. Shut down the computer. 12. Turn on the computer.
3959ubk1.book Page 6 Monday, March 20, 2000 4:52 PM • Select Devices to Test — This option allows you to select particular components for testing. To select an option from this menu, press the up- or down-arrow key to highlight the option and press . Dell Diagnostics Main Screen When you select Select Devices to Test from the Diagnostics Menu, the main diagnostics screen appears (see Figure 2-2).
3959ubk1.book Page 7 Monday, March 20, 2000 4:52 PM Dell Computer Corporation (www.dell.com) Diagnostics Version X.XX Device Groups System Board Devices Processor Cache System Memory Inspiron VESA/VGA Interface Universal Serial Bus Interface PC-AT Compatible Keyboards Pointing Devices Serial Ports Parallel Ports Diskette IDE Devices Audio Controller Misc.
3959ubk1.book Page 8 Monday, March 20, 2000 4:52 PM Use the Dell Diagnostics Help Menu Several comprehensive Help menus provide instructions on how to use the Dell Diagnostics. Each category explains the menu item, test group, subtest, and test and error results. To enter the Help menu, perform the following steps: 1. Press the up- or down-arrow key to highlight Select Devices to Test in the Diagnostics Menu. 2. Press . 3. Press .
3959ubk1.book Page 9 Monday, March 20, 2000 4:52 PM Test The Test category provides a thorough explanation of the test procedure of each subtest. For example, the following information appears when you select the Test category for System Memory: System Memory Line Address Test This test checks the system DRAM to find multiple “stuck-at” faults in address lines, decoder logic, and the memory cell array. Versions The Versions category lists the version numbers of the tests in the Dell Diagnostics.
3959ubk1.book Page 10 Monday, March 20, 2000 4:52 PM Restart Your Computer Several of the following sections advise you to restart the computer as part of the troubleshooting process. To perform a proper restart, perform the following steps: 1. Save and close any open files and exit any open application programs. 2. Click the Start button, click Shut Down, select Restart, and then click OK. The computer restarts automatically.
59ubk1.book Page 11 Monday, March 20, 2000 4:52 PM CAUTION: To help prevent electrical shock, verify that the computer is thoroughly dry before continuing with the remainder of this procedure. 10. Ground yourself by touching one of the unpainted metal connectors on the back of the computer. 11. Replace the memory modules. CAUTION: To help prevent electrical shock, verify that the computer is thoroughly dry before continuing with the remainder of this procedure. 12.
3959ubk1.book Page 12 Monday, March 20, 2000 4:52 PM 8. Remove the memory module cover and the memory modules. For instructions, refer to “Installing Memory Modules” in Chapter 1. 9. Replace the memory modules. 10. Replace the memory module cover and screw. 11. Replace the hard-disk drive. 12. Ensure that the PC Cards are properly seated in the PC Card connectors. 13. Replace the battery. 14. Connect the peripherals to the computer. 15. Connect the computer and peripherals to the electrical outlet.
3959ubk1.book Page 13 Monday, March 20, 2000 4:52 PM Resolve Audio Problems • Use the volume control buttons on the left side of the computer to adjust the volume. • Run the Audio Controller test as described in “Running the Dell Diagnostics” found earlier in this chapter. If you still have an audio problem, call Dell for technical assistance. See Chapter 4, “Getting Help,” for instructions.
3959ubk1.book Page 14 Monday, March 20, 2000 4:52 PM If you still have a diskette drive problem, call Dell for technical assistance. See Chapter 4, “Getting Help,” for instructions. NOTICE: Do not attempt to clean drive heads with a swab. You could accidentally misalign the heads and render the drive inoperable. Resolve Display Problems • If the display is blank, the computer may be in standby or hibernate (save-to-disk suspend) mode. To resume normal operations, press the power button.
3959ubk1.book Page 15 Monday, March 20, 2000 4:52 PM NOTE: If your computer is connected to the TV-out connector on your television and there is no picture on your television screen, see “Resolve Television Problems” found later in this chapter. Resolve External Keyboard Problems NOTE: External Universal Serial Bus (USB) keyboards only function when Windows 98 Second Edition is running.
3959ubk1.book Page 16 Monday, March 20, 2000 4:52 PM To resolve conflicts, you can use the Windows Hardware Conflict Troubleshooter. 1. Click the Start button and then click Help. 2. Click the Contents tab and then double-click Troubleshooting. 3. Double-click If you have a hardware conflict and follow the instructions on the screen. Resolve Infrared Port Problems To configure the infrared port, perform the following steps: 1. Click the Start button, click Settings, and then click Control Panel. 2.
3959ubk1.book Page 17 Monday, March 20, 2000 4:52 PM NOTE: If the SIR or FIR setting causes a conflict with another device, a yellow asterisk appears to the right of the Infrared Port setting. To resolve the conflict, press the or key to select another Base I/O address/IRQ or DMA setting. 10. Press to save your changes and exit the system setup program. 11.
3959ubk1.book Page 18 Monday, March 20, 2000 4:52 PM Resolve Modem, Fax, and Internet Connection Problems NOTICE: Connect the modem to an analog line only. Connecting your modem to a nonanalog line, such as a digital or private branch exchange (PBX) line, will cause damage. NOTE: If you can connect to your Internet service provider (ISP) and send or receive a fax, your modem is functioning properly.
3959ubk1.book Page 19 Monday, March 20, 2000 4:52 PM Resolve Software Problems Software problems can result from the following circumstances: • • • • Improper installation or configuration of an application program Input errors Drivers that may conflict with certain application programs Memory conflicts You can confirm that a problem is software-related by running the System Board Devices tests as described in “Running the Dell Diagnostics” found earlier in this chapter.
3959ubk1.book Page 20 Monday, March 20, 2000 4:52 PM Resolve Television Problems If your television is connected to the TV-out connector on your computer and there is no picture on your television screen, verify the following connections and settings: • A composite video cable is connected to the S-video connector on your television and the TV-out connector on your computer. NOTE: If your television did not come with a composite video cable, you can purchase one from a local electronics store.
3959ubk1.book Page 21 Monday, March 20, 2000 4:52 PM 6. Press the down-arrow key to scroll down to Television Type. Either NTSC or PAL is highlighted. 7. To change your selection, press . NOTE: The function key tasks may be different for your particular system setup program. Be sure to check the function key menu at the bottom of your system setup screen. 8. To save your selection, press . The Setup Confirmation window appears. 9. Select Yes and press .
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3959ubk1.book Page 1 Monday, March 20, 2000 4:52 PM CHAPTER 3 Installing System Software This chapter explains how to reinstall the Microsoft Windows 98 Second Edition operating system as well as the Dell-provided device drivers and utilities for both Windows 98 Second Edition and Microsoft Windows 2000. You may need to refer to this chapter under the following conditions: • • • You are reinstalling the Microsoft Windows 98 Second Edition operating system.
3959ubk1.book Page 2 Monday, March 20, 2000 4:52 PM 8. Label a blank, high-density diskette as instructed, insert the diskette into the diskette drive, and then click OK. 9. Follow the instructions on the screen to complete the installation. Recreating the Hibernate (Save-to-Disk Suspend) File (Windows 98) When the hibernate mode is activated, all system data is stored in the hibernate (save-to-disk suspend) file on your hard-disk drive.
3959ubk1.book Page 3 Monday, March 20, 2000 4:52 PM 9. When the Setup Confirmation screen appears, press to confirm that you want to save the configuration changes and exit the system setup program. The computer restarts automatically. The Dell Diagnostics begins automatically. After the diagnostic utility loads, the Diagnostics Menu appears (see Figure 3-1). Fully Test All Devices Quickly Test All Devices Select Devices to Test Exit to MS-DOS Figure 3-1. Diagnostics Menu 10.
3959ubk1.book Page 4 Monday, March 20, 2000 4:52 PM Create the Hibernate File 1. Boot your computer from the CD-ROM or DVD-ROM drive with the System Software CD in the CD-ROM or DVD-ROM drive. For instructions, refer to the preceding section, “Boot Your Computer With the System Software CD.” 2. Exit to MS-DOS from the Dell Diagnostic Menu. 3. At the R:\DIAGS prompt, type cd\ and then press . 4. At the R:\ prompt, type cd\WIN98\UTILITY and press . 5.
3959ubk1.book Page 5 Monday, March 20, 2000 4:52 PM Installing Drivers and Utilities for Windows 98 To install the system software, you need the following items: • • • • • CD-ROM or DVD-ROM drive installed in the media bay of the computer System Software CD Dell Inspiron 5000 Software DVD Decoder CD Microsoft Windows 98 Second Edition CD Microsoft Boot Disk Windows 98 Series diskette NOTES: Verify that Windows 98 is already installed on the hard-disk drive before you install any device drivers.
3959ubk1.book Page 6 Monday, March 20, 2000 4:52 PM The New Hardware Found window appears, the software for the hardware is installed, and the installation is complete. Install the Video Driver (Windows 98) The video driver controls video resolution and color palette. NOTE: If you need to use extended video modes, check the documentation that accompanied the application program to determine if the driver is provided. If it is not, contact the software manufacturer for the necessary driver. 1.
3959ubk1.book Page 7 Monday, March 20, 2000 4:52 PM The CD-ROM or DVD-ROM drive letter is usually D. NOTICE: Do not install the Japanese-language driver on a computer with a non-Japanese-language operating system. 5. Click OK. 6. In the Welcome window, click Next>. At the Choose Destination Location window, click Next>. 7. At the Start Copying Files window, click Next>. The touch pad drivers are copied to your hard-disk drive. 8.
3959ubk1.book Page 8 Monday, March 20, 2000 4:52 PM 3. In the Run dialog box, type x:\win98\baymgr\setup.exe, where x is the CD-ROM or DVD-ROM drive letter. The CD-ROM or DVD-ROM drive letter is usually D. 4. Click OK. 5. In the Welcome window, click Next>. 6. At the Setup Complete window, ensure that the Yes, I want to restart my computer now is selected, and then click Finish.
3959ubk1.book Page 9 Monday, March 20, 2000 4:52 PM Install the Software DVD Decoder (Windows 98) (Optional) The DVD decoder driver allows you to play DVD movies using your DVD-ROM drive on the computer. NOTE: When you are prompted to select a directory, Dell recommends that you use the default directory setting. 1. Insert the Dell Inspiron 5000 Software DVD Decoder CD into the DVD-ROM drive. 2. Click the Start button, and then click Run. 3. In the Run dialog box, type x:\win98\setup.
3959ubk1.book Page 10 Monday, March 20, 2000 4:52 PM Configuring the Television Control Panel Setting 1. Click the Start button and select Settings —> Control Panel. 2. In the Control Panel window, click the Display icon. 3. In the Display Properties window, click the Settings tab. 4. Click the Advanced button. 5. In the Multiple Monitors window, click the Displays tab. 6. In the TV section, click the Primary button. 7. Click OK. The Display Properties window appears. 8. Click OK. 9.
3959ubk1.book Page 11 Monday, March 20, 2000 4:52 PM If your computer has a Mobile Intel Pentium III processor with Intel SpeedStep technology, you must reinstall the Intel SpeedStep utility after you install a new hard-disk drive or reformat your hard-disk drive. 1. Save and close any open files, and exit any open application programs. 2. Insert the System Software CD into the CD-ROM or DVD-ROM drive. 3. Click the Start button, and then click Run. 4.
3959ubk1.book Page 12 Monday, March 20, 2000 4:52 PM 6. In the Welcome window, click Next>. An information dialog box appears, stating that the audio driver is installed on your computer. 7. Click OK. 8. When prompted, ensure that Yes, I want to restart my computer now is selected, and then click Finish.
3959ubk1.book Page 13 Monday, March 20, 2000 4:52 PM Install the Touch Pad Driver (Windows 2000) The touch pad driver controls touch pad and mouse functions. NOTE: When you are prompted to select a directory, Dell recommends using the default directory settings. 1. Save and close any open files, and exit any open application programs. 2. Insert the System Software CD into the CD-ROM or DVD-ROM drive. 3. Click the Start button, and then click Run. 4.
3959ubk1.book Page 14 Monday, March 20, 2000 4:52 PM Install the Software DVD Decoder (Windows 2000) (Optional) The DVD decoder driver allows you to play DVD movies using your DVD-ROM drive on the computer. NOTE: When you are prompted to select a directory, Dell recommends that you use the default directory setting. 1. Insert the Dell Inspiron 5000 Software DVD Decoder CD into the DVD-ROM drive. The installation program starts automatically and the Choose Setup Language window appears.
3959ubk1.book Page 15 Monday, March 20, 2000 4:52 PM If you have a TV-out connector on your computer and your DVD-ROM drive does not play your DVD title, make sure the TV-out feature in your graphics card’s software is turned off. Dell does not currently provide a TV-out connector as an accessory item. 8. Click OK. Setting and Changing the DVD-ROM Drive Region Code If you reinstall the DVD decoder software, you must set the DVD-ROM drive region code before you can play a movie.
3959ubk1.book Page 16 Monday, March 20, 2000 4:52 PM 7. In the Software License Agreement window, click Yes. 8. At the Setup Complete window, be sure that the Yes, I want to restart my computer now button is selected, and then click Finish. NOTE: If the computer is set to boot from the CD-ROM or DVD-ROM drive before the hard-disk drive, remove the System Software CD before the computer restarts so that the computer does not boot from the CD.
3959ubk1.book Page 17 Monday, March 20, 2000 4:52 PM Download the System Help From the Dell Support Web Site As updated information about your computer is incorporated into the system Help, Dell compiles and posts the latest version to the Dell support Web site. Dell invites you to occasionally visit the site to see if an updated system Help is available. To download the latest system Help from http://support.dell.
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3959ubk1.book Page 1 Monday, March 20, 2000 4:52 PM CHAPTER 4 Getting Help This chapter describes the tools Dell provides to help you when you have a problem with your computer. It also tells you when and how to call Dell for technical or customer assistance. Technical Assistance If you need assistance with a technical problem, perform the following steps: 1. Complete the troubleshooting checks in Chapter 2, “Troubleshooting.” 2.
3959ubk1.book Page 2 Monday, March 20, 2000 4:52 PM NOTE: Some of the following tools are not always available in all locations outside the continental U.S. Please call your local Dell representative for information on availability. World Wide Web The Internet is your most powerful tool for obtaining information about your computer and other Dell products.
3959ubk1.book Page 3 Monday, March 20, 2000 4:52 PM continue the session later. The code number that the AutoTech service gives you allows you to continue your session where you ended it. The AutoTech service is available 24 hours a day, seven days a week. You can also access this service through the technical support service. For the telephone number to call, refer to “Dell Contact Numbers” found later in this chapter. TechFax Service Dell takes full advantage of fax technology to serve you better.
3959ubk1.book Page 4 Monday, March 20, 2000 4:52 PM Product Information If you need information about additional products available from Dell Computer Corporation, or if you would like to place an order, visit Dell’s World Wide Web site at http://www.dell.com/. For the telephone number to call to speak to a sales specialist, refer to “Dell Contact Numbers” found later in this chapter.
3959ubk1.book Page 5 Monday, March 20, 2000 4:52 PM Before You Call NOTE: Have your Express Service Code or service tag sequence ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. Remember to fill out the Diagnostics Checklist (Figure 4-1). If possible, turn on your computer before you call Dell for technical assistance and call from a telephone at or near the computer.
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3959ubk1.book Page 7 Monday, March 20, 2000 4:52 PM Dell Contact Numbers When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in Tables 4-1 and 4-2. Table 4-1 provides the various codes required to make long-distance and international calls. Table 4-2 provides local telephone numbers, area codes, toll-free numbers, Web site and e-mail addresses, if applicable, for each department or service available in various countries around the world.
3959ubk1.book Page 8 Monday, March 20, 2000 4:52 PM Table 4-1.
3959ubk1.book Page 9 Monday, March 20, 2000 4:52 PM Table 4-1. International Dialing Codes (continued) Country (City) International Access Code Country Code City Code Spain (Madrid) 07 34 91 Sweden (Upplands Vasby) 009 46 8 Switzerland (Geneva) 00 41 22 Taiwan 002 886 — Thailand 001 66 — U.K. (Bracknell) 010 44 1344 U.S.A. (Austin, Texas) 011 1 Not required Area Code Local Number or Toll-Free Number Table 4-2.
3959ubk1.book Page 10 Monday, March 20, 2000 4:52 PM Table 4-2. Dell Contact Numbers (continued) Area Code Local Number or Toll-Free Number Country (City) Department Name or Service Belgium (Brussels) Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . 02 . . . . . . . . . . . . . . 481 92 88 Customer Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 02 . . . . . . . . . . . . . . 481 91 19 Home/Small Business Sales . . . . . . . . . . . . . . . . . . . . . . . . . . .
3959ubk1.book Page 11 Monday, March 20, 2000 4:52 PM Table 4-2. Dell Contact Numbers (continued) Area Code Local Number or Toll-Free Number Country (City) Department Name or Service China (Xiamen) Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 800 858 2437 Czech Republic (Prague) Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . 02. . . . . . . . . . . . . 22 83 27 27 Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3959ubk1.book Page 12 Monday, March 20, 2000 4:52 PM Table 4-2. Dell Contact Numbers (continued) Area Code Local Number or Toll-Free Number Country (City) Department Name or Service France (Paris/Montpellier) Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . 0803 . . . . . . . . . . . . . . . .387 270 Customer Care (Paris) . . . . . . . . . . . . . . . . . . . . . . . 01 . . . . . . . . . . . . .47 62 68 92 Customer Care (Montpellier) . . . . . . . . . . . . . . . . . . 04 . . . . .
3959ubk1.book Page 13 Monday, March 20, 2000 4:52 PM Table 4-2. Dell Contact Numbers (continued) Area Code Local Number or Toll-Free Number Country (City) Department Name or Service Ireland (Bray) Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-850-543-543 NOTE: Customers in Ireland call the U.K. for Home/Small Business customer assistance. Home/Small Business Customer Care (Bracknell, U.K.). . . . . . . . . . . 0870 906 0010 Customer Care . . .
3959ubk1.book Page 14 Monday, March 20, 2000 4:52 PM Table 4-2. Dell Contact Numbers (continued) Area Code Local Number or Toll-Free Number Country (City) Department Name or Service Korea (Seoul) Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 080-200-3800 Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 080-200-3777 Customer Service (Seoul, Korea) . . . . . . . . . . . . . . . . . . . . . . . . . .
3959ubk1.book Page 15 Monday, March 20, 2000 4:52 PM Table 4-2. Dell Contact Numbers (continued) Area Code Local Number or Toll-Free Number Country (City) Department Name or Service Mexico (Colonia Granada) Automated Order-Status System (Austin, Texas, U.S.A.) . . . . . . . . . . . . . . . . . . . . . . 512. . . . . . . . . . . . . . . 728-0685 NOTE: Customers in Mexico call the U.S.A. for access to the Automated Order-Status System and AutoTech.
3959ubk1.book Page 16 Monday, March 20, 2000 4:52 PM Table 4-2. Dell Contact Numbers (continued) Area Code Local Number or Toll-Free Number Country (City) Department Name or Service Poland (Warsaw) Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 . . . . . . . . . . . . . . 60 61 999 Customer Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 . . . . . . . . . . . . . . 60 61 999 Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 .
3959ubk1.book Page 17 Monday, March 20, 2000 4:52 PM Table 4-2. Dell Contact Numbers (continued) Area Code Local Number or Toll-Free Number Country (City) Department Name or Service Spain (Madrid) Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 902 100 130 Corporate Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 902 118 546 Home/Small Business Customer Care. . . . . . . . . . . . . . . . . . . . . . . . . .
3959ubk1.book Page 18 Monday, March 20, 2000 4:52 PM Table 4-2. Dell Contact Numbers (continued) Area Code Local Number or Toll-Free Number Country (City) Department Name or Service U.K. (Bracknell) Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0870-908-0800 Corporate Customer Care . . . . . . . . . . . . . . . . . 01344 . . . . . . . . . . . . . . . . 720206 Home/Small Business Customer Care . . . . . . . . . . . . . . . . . . . . . . .
3959ubk1.book Page 19 Monday, March 20, 2000 4:52 PM Table 4-2. Dell Contact Numbers (continued) Area Code Local Number or Toll-Free Number Country (City) Department Name or Service U.S.A. (Austin, Texas) Dedicated Technical Support for Inspiron 5000 Computers . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-877-711-3355 Automated Order-Status System . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-433-9014 AutoTech (Automated technical support) . . . . . . . . . . . . . . .
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3959ubk1.book Page 1 Monday, March 20, 2000 4:52 PM APPENDIX A Technical Specifications The most complete specifications for your computer are available on Dell’s World Wide Web Support site at http://support.dell.com. Table A-1. Technical Specifications Microprocessor Microprocessor type . . . . . . . . . Intel mobile microprocessor L1 cache . . . . . . . . . . . . . . . . . . 32 KB (internal) L2 cache . . . . . . . . . . . . . . . . . . 128- or 256-KB (integrated) SRAM External bus frequency . . . .
3959ubk1.book Page 2 Monday, March 20, 2000 4:52 PM Table A-1. Technical Specifications (continued) PC Card PCI controller. . . . . . . . . . . . . . . Texas Instruments PCI 1225 CardBus controller PC Card connectors . . . . . . . . . two (supports two Type I or Type II cards or one Type III card) Cards supported . . . . . . . . . . . . 3.3 V and 5 V PC Card connector size . . . . . . . 68 pins Data width (maximum) . . . . . . . 32 bits Memory Architecture . . . . . . . . . . . . . . . .
3959ubk1.book Page 3 Monday, March 20, 2000 4:52 PM Table A-1. Technical Specifications (continued) Integrated Audio Audio type . . . . . . . . . . . . . . . . . Sound Blaster Pro-compatible voice and music functions, HRTF 3D positional audio, hardware wavetable Audio controller . . . . . . . . . . . . . ESS Technology Maestro-2E Conversion. . . . . . . . . . . . . . . . . 16-bit (stereo analog-to-digital and digital-to-analog) FM music. . . . . . . . . . . . . . . . . .
3959ubk1.book Page 4 Monday, March 20, 2000 4:52 PM Table A-1. Technical Specifications (continued) Integrated Keyboard Number of keys. . . . . . . . . . . . . 87 (U.S. and Canada); 88 (Europe); 90(Japan) Key travel. . . . . . . . . . . . . . . . . . 3.0 ± 0.5 mm (0.12 ± 0.02 inch) Key spacing . . . . . . . . . . . . . . . . 19.1 mm (0.75 inch) Layout . . . . . . . . . . . . . . . . . . . . QWERTY/AZERTY/Kanji Touch Pad Interface . . . . . . . . . . . . . . . . . .
3959ubk1.book Page 5 Monday, March 20, 2000 4:52 PM Table A-1. Technical Specifications (continued) Battery (continued) Charge time (approximate)1 Computer on . . . . . . . . . . . 2.5 to 3.5 hours Computer off . . . . . . . . . . . 1.5 hours Operating time (approximate): . . . . . . . . . . . . . . 2 to 3 hours with a single battery, 4 to 6 hours with an additional battery installed in the media bay Life span (approximate). . . . . . . . . 400 discharge/charge cycles0 Temperature range: Charge . . . .
3959ubk1.book Page 6 Monday, March 20, 2000 4:52 PM Table A-1. Technical Specifications (continued) Environmental (Computer) Temperature: Operating . . . . . . . . . . . . . . 5° to 35°C (41° to 95°F) Storage. . . . . . . . . . . . . . . . –20° to 50°C (–4° to 122°F) Relative humidity. . . . . . . . . . . . 10% to 90% (noncondensing) Maximum vibration: Operating . . . . . . . . . . . . . . 0.9 GRMS using a random-vibration spectrum that simulates shipment by air Storage. . . . . . . . . . . . . . . . 1.
3959ubk1.book Page 1 Monday, March 20, 2000 4:52 PM APPENDIX B Using the System Setup Program NOTICE: Dell recommends that you change the system setup program settings only when absolutely necessary. Changing certain system device settings could cause hardware conflicts.
3959ubk1.book Page 2 Monday, March 20, 2000 4:52 PM Navigating Through the System Setup Program Use the integrated keyboard (see Table B-1) to make all selections in the system setup program. NOTE: External Universal Serial Bus (USB) keyboards only function when Windows 98 Second Edition is running. Table B-1.
3959ubk1.book Page 3 Monday, March 20, 2000 4:52 PM Main Menu To see information about a specific item, highlight the item and refer to the Item Specific Help area on the screen. NOTE: When your computer is running the Microsoft Windows 98 Second Edition operating system, the Television Type setting can be overridden by the operating system. For more information, see “Power Menu” found later in this appendix.
3959ubk1.book Page 4 Monday, March 20, 2000 4:52 PM System Devices Menu To see information about a specific item, highlight the item and refer to the Item Specific Help area on the screen. NOTICE: Dell recommends that you change the system setup program settings only when absolutely necessary. Changing certain system device settings could cause hardware conflicts.
3959ubk1.book Page 5 Monday, March 20, 2000 4:52 PM Security Menu To see information about a specific item, highlight the item and refer to the Item Specific Help area on the screen.
3959ubk1.book Page 6 Monday, March 20, 2000 4:52 PM Power Menu To see information about a specific item, highlight the item and refer to the Item Specific Help area on the screen. NOTES: The power management settings of the Windows 98 Second Edition operating system take precedence over the settings in the system setup menu Power menu. For more information, see “Conserving Power” in the system Help.
3959ubk1.book Page 7 Monday, March 20, 2000 4:52 PM Boot Menu To see information about a specific item, highlight the item and refer to the Item Specific Help area on the screen. PhoenixBIOS Setup Utility Main System Devices Security Power Boot Item Specific Help Floppy Internal Hard Drive CD ROM/DVD F1 ESC Help Exit ↑↓ ↔ Exit Select Item Select Menu F5/F6 Change Values Sub-Menu Enter Select F9 F10 Setup Defaults Save and Exit Figure B-5. Boot Menu support.dell.
3959ubk1.book Page 8 Monday, March 20, 2000 4:52 PM Exit Menu To see information about a specific item, highlight the item and refer to the Item Specific Help area on the screen. PhoenixBIOS Setup Utility Main System Devices Security Power Boot Exit Item Specific Help Save Changes and Exit Discard Changes and Exit Load Factory Defaults Load Last Saved Values Save Changes Visit our WebSite http://www.dell.
3959ubk1.book Page 1 Monday, March 20, 2000 4:52 PM APPENDIX C System Messages Your application programs, the operating system, and the computer itself can provide you with status and error information in the form of system messages that appear on the computer’s display or an external monitor. This appendix documents the system messages generated by the system basic input/output system (BIOS). For other messages, refer to the documentation for your application program or operating system.
3959ubk1.book Page 2 Monday, March 20, 2000 4:52 PM Table C-1. System Error Messages (continued) Message Cause Action Keyboard error If an external keyboard is being used, a cable or connector may be loose or the keyboard may be faulty. If the integrated keyboard is being used, it may be faulty. A key on the integrated keyboard may have been pressed while the computer was booting. Run the Stuck Key Test in the PC-AT Compatible Keyboards device group in the Dell Diagnostics.
3959ubk1.book Page 1 Monday, March 20, 2000 4:52 PM APPENDIX D Regulatory Notices Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications service.
3959ubk1.book Page 2 Monday, March 20, 2000 4:52 PM Information Technology Equipment (ITE), including peripherals, expansion cards, printers, input/output (I/O) devices, monitors, and so on, that are integrated into or connected to the system should match the electromagnetic environment classification of the computer system.
3959ubk1.book Page 3 Monday, March 20, 2000 4:52 PM instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense. Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules.
3959ubk1.book Page 4 Monday, March 20, 2000 4:52 PM equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant. This equipment cannot be used on public coin-phone service provided by the telephone company. Connection to party line service is subject to state tariffs. There are no user serviceable parts on the modem contained in your computer.
3959ubk1.book Page 5 Monday, March 20, 2000 4:52 PM changes or modifications not expressly approved by Dell Computer Corporation could void your authority to operate this equipment.Modem Regulatory Information This Class B (or Class A, if so indicated on the registration label) digital apparatus meets the requirements of the Canadian Interference-Causing Equipment Regulations.
3959ubk1.book Page 6 Monday, March 20, 2000 4:52 PM The following information is provided in compliance with IC regulations: Dell Computer Corporation Warranty and Repair Service Center One Dell Way Round Rock, TX 78682 USA 512-338-4400 CTR21 Declaration This equipment has been approved to [Commission Decision 98/482/EC - CTR 21"] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN).
3959ubk1.book Page 7 Monday, March 20, 2000 4:52 PM Important Notice “Under power failure conditions, this telephone may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use.” “Some parameters required for compliance with Telecom’s Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom’s Specification:1.
3959ubk1.book Page 8 Monday, March 20, 2000 4:52 PM Battery Disposal Your computer uses both a lithium-ion battery pack and a nickel-metal hydride (NiMH) coin cell battery. For instructions about replacing the lithium-ion battery pack in your computer, refer to “Running the System With a Battery” in the system Help. The NiMH battery is a long-life battery, and it is very possible that you will never need to replace it.
3959ubk1.book Page 9 Monday, March 20, 2000 4:52 PM Class A ITE This is a Class A product based on the standard of the Voluntary Control Council for Interference (VCCI) for information technology equipment. If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions. VCCI-A Figure D-1.
3959ubk1.book Page 10 Monday, March 20, 2000 4:52 PM The phasing conductor of the room’s electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A). To completely switch off the equipment, the power supply cable must be removed from the power supply socket, which should be located near the equipment and easily accessible.
3959ubk1.book Page 11 Monday, March 20, 2000 4:52 PM NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM): support.dell.com Exporter: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, S.A. de C.V. Rio Lerma No. 302 - 4° Piso Col. Cuauhtemoc 16500 México, D.F. Ship to: Dell Computer de México, S.A. de C.V.
3959ubk1.book Page 12 Monday, March 20, 2000 4:52 PM Información para NOM (únicamente para México) La información siguiente se proporciona en el dispositivo o en los dispositivos descritos en este documento, en cumplimiento con los requisitos de la Norma Oficial Mexicana (NOM): Exportador: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Importador: Dell Computer de México, S.A. de C.V. Rio Lerma No. 302 - 4° Piso Col. Cuauhtemoc 16500 México, D.F. Embarcar a: Dell Computer de México, S.A.
3959ubk1.book Page 1 Monday, March 20, 2000 4:52 PM APPENDIX E Limited Warranty and Return Policy Three-Year Limited Warranty (U.S. Only) Dell Computer Corporation (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industrystandard practices. Dell warrants that the hardware products it manufactures will be free from defects in materials and workmanship.
3959ubk1.book Page 2 Monday, March 20, 2000 4:52 PM shipment or accept the risk of loss or damage during shipment. Dell will ship the repaired or replacement products to you freight prepaid if you use an address in the continental U.S., where applicable. Shipments to other locations will be made freight collect. NOTE: Before you ship the product(s) to Dell, back up the data on the hard-disk drive(s) and any other storage device(s) in the product(s).
3959ubk1.book Page 3 Monday, March 20, 2000 4:52 PM SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE PRECEDING LIMITATION MAY NOT APPLY TO YOU. DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.
3959ubk1.book Page 4 Monday, March 20, 2000 4:52 PM (including those sold through the DellWare program) are not covered. Batteries for portable computers are covered only during the initial one-year period of this limited warranty. Coverage During Year One During the one-year period beginning on the invoice date, Dell will repair or replace products covered under this limited warranty that are returned to Dell’s facility.
3959ubk1.book Page 5 Monday, March 20, 2000 4:52 PM General Provisions DELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS LIMITED WARRANTY STATEMENT. DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
3959ubk1.book Page 6 Monday, March 20, 2000 4:52 PM expense. Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products. Exclusions This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance; actions or modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear and tear.
3959ubk1.book Page 7 Monday, March 20, 2000 4:52 PM Dell Computer de Colombia Corporation Carrera 7 #115-33 Oficina 603 Bogota, Colombia Dell Computer de Mexico SA de CV Rio Lerma #302- 4 Piso Col. Cuauhtemoc, Mexico, D.F. 06500 “Total Satisfaction” Return Policy (U.S. and Canada Only) If you are an end-user customer who bought new products directly from a Dell company, you may return them to Dell within 30 days of the date of invoice for a refund or credit of the product purchase price.
3959ubk1.book Page 8 Monday, March 20, 2000 4:52 PM Macrovision Product Notice The following product notice applies to the Macrovision Corporation product that is included with the DVD-ROM drive: This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.
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3959ubk1.book Page 2 Monday, March 20, 2000 4:52 PM drivers (Windows 98) about, 3-6 audio, 3-5 DVD decoder, 3-9 Intel SpeedStep, 3-10 modem, 3-8 Softex BayManager, 3-7 touch pad, 3-6 video, 3-6 DVD-ROM drive region code, 3-10, 3-15 troubleshooting, 2-13 E electromagnetic compatibility, D-1 electromagnetic interference, D-1 electronic information service, 4-2 electronic quote service, 4-2 electronic support service, 4-2 electrostatic discharge.
3959ubk1.book Page 3 Monday, March 20, 2000 4:52 PM Internet connection troubleshooting, 2-18 P Internet help tools, 4-2 PC Cards troubleshooting, 2-18 IR port See infrared port PhoenixBIOS Setup Utility See system setup program popup.
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3959ubk1.book Page 5 Monday, March 20, 2000 4:52 PM support.dell.
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Dell Information Development Postscript Imaging and Printing Specs JOB TITLE: Dell™ Inspiron™ 5000 Reference and Troubleshooting Guide s:\systems\blanco\ref\a01/english LANGUAGES: English PART NUMBER: 3959U Rev. A01 PREPARED BY: Gloria Salinas CONTACT: Donna Moore EMAIL ADDRESS: donna_moore@dell.
Dell Information Development Postscript Imaging and Printing Specs FILE NAME(S) & PAGE COUNT: Section Filename Page Count Page Numbers AMF Full Cover: 3959uam1.ps 2 (11x17 incl. blank inside page) or or EMF Full Cover: 3959uem1.ps or or APCC Full Cover: 3959uap1.ps or or BCC Full Cover 3959ubp1.ps or or CCC Full Cover 3959ucc1.ps Title Page: 3959utp1.ps 2 Safety: 3959usi1.ps 6 v-x Preface: 3959upr1.ps 4 xi-xiv Table of Content: 3959utc1.ps 6 xv-xx Chapter 1: 3959uc11.
