Users Guide

One-Year End-User Manufacturer Guarantee (Latin America and the
Caribbean Only)
Guarantee
Dell Inc ("Dell") warrants to the end user in accordance with the following provisions that
its branded hardware products, purchased by the end user from a Dell company or an
authorized Dell distributor in Latin America or the Caribbean, will be free from defects in
materials, workmanship, and design affecting normal use, for a period of one year from the
original purchase date. Products for which proper claims are made will, at Dell's option, be
repaired or replaced at Dell's expense. Dell owns all parts removed from repaired products.
Dell uses new and reconditioned parts made by various manufacturers in performing
repairs and building replacement products.
Exclusions
This Guarantee does not apply to defects resulting from: improper or inadequate
installation, use, or maintenance; actions or modifications by unauthorized third parties or
the end user; accidental or willful damage; or normal wear and tear.
Making a Claim
Claims must be made in Latin America or the Caribbean by contacting the Dell point of
sale within the guarantee period. The end user must always supply proof of purchase,
indicating name and address of the seller, date of purchase, model and serial number,
name and address of the customer, and details of symptoms and configuration at the time
of malfunction, including peripherals and software used. Otherwise, Dell may refuse the
guarantee claim. Upon diagnosis of a warranted defect, Dell will make arrangements and
pay for ground freight and insurance to and from Dell's repair/replacement center. The
end user must ensure that the defective product is available for collection properly packed
in original or equally protective packaging together with the details listed above and the
return number provided to the end user by Dell.
Limitation and Statutory Rights
Dell makes no other warranty, guarantee or like statement other than as explicitly stated
above, and this Guarantee is given in place of all other guarantees whatsoever, to the
fullest extent permitted by law. In the absence of applicable legislation, this Guarantee will