Users Guide

address in the United States (excluding Puerto Rico and U.S. possessions and territories).
Otherwise, we will ship the product to you freight collect.
If we determine that the product is not covered under this warranty, we will notify you
and inform you of service alternatives that are available to you on a fee basis.
NOTE:Before you ship the product(s) to us, make sure to back up the data on the hard
drive(s) and any other storage device(s) in the product(s). Remove any
confidential, proprietary, or personal information and removable media such as
floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential,
proprietary, or personal information; lost or corrupted data; or damaged or lost
removable media.
During the remaining years: For the remaining period of the limited warranty, we will
replace any defective part with new or refurbished parts, if we agree that it needs to be
replaced. When you contact us, we will require a valid credit card number at the time you
request a replacement part, but we will not charge you for the replacement part as long as
you return the original part to us within thirty days after we ship the replacement part to
you. If we do not receive the original part within thirty days, we will charge to your credit
card the then-current standard price for that part.
We will pay to ship the part to you if you use an address in the United States (excluding
Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the part freight
collect. We will also include a prepaid shipping container with each replacement part for
your use in returning the replaced part to us.
NOTE:Before you replace parts, make sure to back up the data on the hard drive(s) and
any other storage device(s) in the product(s). We are not responsible for lost or
corrupted data.
What if I purchased a service contract?
If your on-site service contract is with Dell, on-site service will be provided to you under
the terms of the on-site service agreement. Please refer to that contract for details on how
to obtain service.