Users Guide

One-Year End-User Manufacturer Guarantee (Latin America and the
Caribbean Only)
Guarantee
Dell Inc ("Dell") warrants to the end user in accordance with the following provisions that its branded
hardware products, purchased by the end user from a Dell company or an authorized Dell distributor in
Latin America or the Caribbean, will be free from defects in materials, workmanship, and design
affecting normal use, for a period of one year from the original purchase date. Products for which
proper claims are made will, at Dell's option, be repaired or replaced at Dell's expense. Dell owns all
parts removed from repaired products. Dell uses new and reconditioned parts made by various
manufacturers in performing repairs and building replacement products.
Exclusions
This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or
maintenance; actions or modifications by unauthorized third parties or the end user; accidental or
willful damage; or normal wear and tear.
Making a Claim
Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the
guarantee period. The end user must always supply proof of purchase, indicating name and address of
the seller, date of purchase, model and serial number, name and address of the customer, and details of
symptoms and configuration at the time of malfunction, including peripherals and software used.
Otherwise, Dell may refuse the guarantee claim. Upon diagnosis of a warranted defect, Dell will make
arrangements and pay for ground freight and insurance to and from Dell's repair/replacement center.
The end user must ensure that the defective product is available for collection properly packed in
original or equally protective packaging together with the details listed above and the return number
provided to the end user by Dell.
Limitation and Statutory Rights
Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and
this Guarantee is given in place of all other guarantees whatsoever, to the fullest extent permitted by
law. In the absence of applicable legislation, this Guarantee will be the end user's sole and exclusive
remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for
loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of
contract, or howsoever.
This Guarantee does not impair or affect mandatory statutory rights of the end user against
and/or any rights resulting from other contracts concluded by the end user with Dell and/or any
other seller.
Dell World Trade LP
One Dell Way, Round Rock, TX 78682, USA
Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10) /
Dell Commercial do Brasil Ltda (CNPJ No. 03 405 822/0001-40)
Avenida Industrial Belgraf, 400
92990-000 - Eldorado do Su - RS - Brasil
Dell Computer de Chile Ltda
Coyancura 2283, Piso 3- Of.302,
Providencia, Santiago - Chile
Dell Computer de Colombia Corporation
Carrera 7 #115-33 Oficina 603
Bogota, Colombia
Dell Computer de Mexico SA de CV
Paseo de la Reforma 2620 - 11° Piso
Col. Lomas Altas
11950 México, D.F.