Users Guide

May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership of the
system and records the transfer with us. The limited warranty on Dell-branded memory may not be
transferred. You may record your transfer by going to Dell's website:
• If you are an Individual Home Consumer, go to
www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm
• If you are a Small, Medium, Large, or Global Commercial Customer, go to
www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm
• If you are a Government, Education, or Healthcare Customer, or an Individual Consumer who
purchased through an employee purchase program, go to
www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm
If you do not have Internet access, call your customer care representative or call 1-800-624-9897.
"Total Satisfaction" Return Policy (U.S. Only)
We value our relationship with you and want to make sure that you're satisfied with your purchases.
That's why we offer a "Total Satisfaction" return policy for most products that you, the end-user
customer, purchase directly from Dell. Under this policy, you may return to Dell products that you
purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and
handling and applicable return fees as follows:
New Hardware Products and Accessories: Unless you have a separate agreement with Dell, all
hardware, accessories, peripherals, parts and unopened software still in its/their sealed package,
excluding the products listed below, may be returned within twenty-one (21) days from the date on the
packing slip or invoice.
Exclusions from the foregoing return policy:
· New PowerEdge
TM
, PowerConnect
TM
and PowerVault
TM
products (excluding PowerVault
160T tape libraries) may be returned within thirty (30) days from the date on the packing slip or
invoice, except that new PowerEdge
TM
SC servers and n series products purchased from the Small
and Medium Business Sales Division may only be returned within fourteen (14) days from the date on
the packing slip or invoice.
·
Application software or an operating system that has been installed by Dell may not be returned
unless you return the entire computer under the 21-day return policy, if applicable to your purchase (if
not applicable to your purchase, you may not return application software or an operating system).
·
Non-defective third party and Dell-branded software, peripheral, electronics and accessory
products (for example: televisions, printers, projectors, MP3 players, PDAs, battery chargers, un-
preinstalled third party software, wireless cards/access points/routers), including but not limited to
those sold by or through Dell's "Software & Peripherals" or "Electronics & Accessories" groups, may
be returned within twenty-one (21) days from the date on the packing slip or invoice, but a fifteen
percent (15%) return fee may be deducted from any refund or credit.
·
Dell | EMC storage products, EMC-branded products, Unisys-branded products, PowerVault
TM
160T tape libraries, enterprise software, non-Dell branded enterprise products, software and/or
software licenses, or any non-Dell customized hardware and/or software product(s) may not be
returned at any time.
• Reconditioned or Refurbished Dell - Branded Hardware Products and Parts - All reconditioned or
refurbished PowerEdgeT , PowerConnectT and PowerVaultT products may be returned within thirty
(30) days from the date on the packing slip or invoice. All other reconditioned or refurbished Dell-
branded hardware products and parts may be returned within fourteen (14) days of the date on the
packing slip or invoice.
• How to Return - To return products, e-mail or call Dell customer service to receive a Credit Return
Authorization Number within the return policy period applicable to the product you want to return.