Dell™ XPS™ 400 Owner’s Manual Service Tag CD or DVD eject button cover latch release CD or DVD activity light FlexBays (2) for optional floppy drive or optional Media Card Reader microphone connector headphone connector diagnostic lights hard-drive activity light power button USB 2.0 connectors (2) power connector sound-card connectors (5) network adapter USB 2.0 connectors (5) card slots for PCI Express x1 (1), PCI Express x16 (1), PCI Express x4 (1), PCI (3) Model DCTA w w w. d e l l .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Contents Finding Information 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Setting Up and Using Your Computer Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer Cable . . . . . . . Connecting a USB Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 14 . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 . . . . . . . . . . . . . . . . . . . . 15 . . . . . . . . . . . .
Hyper-Threading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 . . . . . . . . . . . . . . . . . . . . . . . . . 28 About Your RAID Configuration RAID Level 0 Configuration . . . . . . . . . . . . . . . . . . . . RAID Level 1 Configuration . . . . . . . . . . . . . . . . . . . . Configuring Your Computer for RAID . . . . . . . . . . . . . . . Configuring for RAID Using the Intel® RAID Option ROM Utility . Configuring for RAID Using the Intel® Application Accelerator . 2 . . . .
Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . . . . . . . . No sound from speakers . . No sound from headphones Video and Monitor Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 50 . . . . . . . . . . . . . . . . . . . . . . . . . . 50 If the screen is blank . . . . . . If the screen is difficult to read . 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 51 . . . . . . . . .
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 74 76 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Memory Overview Installing Memory . Removing Memory Cards PCI Cards . . . . . PCI Express Cards Drive Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5 Appendix Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Overview . . . . . . . Entering System Setup System Setup Options . Boot Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents
Finding Information What Are You Looking For? Find It Here • • • • • • Dell™ Product Information Guide Warranty information Terms and conditions (U.S. only) Safety instructions Regulatory information Ergonomics information End User License Agreement NOTE: This document is available as a PDF at support.dell.com.
www.dell.com | support.dell.com What Are You Looking For? Find It Here • Service Tag and Express Service Code • Microsoft Windows License Label Service Tag and Microsoft Windows License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. The Express Service Code is not available in all countries.
What Are You Looking For? Find It Here • Solutions — Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions • Community — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system • Customer Care — Contact information, service call and order status, warranty, and repair information • Service and support — Service call status and support history, service contract, onlin
www.dell.com | support.dell.com What Are You Looking For? Find It Here • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen.
Setting Up and Using Your Computer Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers • Connect the printer to the computer • Load paper and install the toner or ink cartridge • Contact the printer manufacturer for technical assistance Printer Cable Your printer connects to your computer with a USB cable.
www.dell.com | support.dell.com Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on. 1 Complete the operating system setup, if you have not already done so. 2 Install the printer driver if necessary. See the documentation that came with your printer. 3 Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way.
NOTE: If you use a dial-up connection, you need an add-in PCI modem expansion card. If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection. If you are using a DSL or cable modem connection, contact your ISP for setup instructions. Setting Up Your Internet Connection To set up an AOL or MSN connection: 1 Save and close any open files, and exit any open programs.
www.dell.com | support.dell.com Playing CDs and DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CDs or DVDs. 1 Press the eject button on the front of the drive. 2 Place the disc, label side up, in the center of the tray. 3 Press the eject button or gently push in the tray.
Eject Go to the next track A DVD player includes the following basic buttons: Stop Restart the current chapter Play Fast forward Pause Fast reverse Advance a single frame while in pause mode Go to the next title or chapter Continuously play the current title or chapter Go to the previous title or chapter Eject For more information on playing CDs or DVDs, click Help on the CD or DVD player (if available). Adjusting the Volume NOTE: When the speakers are muted, you do not hear the CD or DVD playing.
www.dell.com | support.dell.com Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties: 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click Change the screen resolution. 4 In the Display Properties window, click and drag the bar in Screen resolution to change the setting to 800 by 600 pixels.
4 To copy the CD or DVD: • If you have one optical drive, ensure that the settings are correct and click Copy. The computer reads your source CD or DVD disc and copies it to a temporary folder on your computer hard drive. When prompted, insert a blank CD or DVD disc into the optical drive and click OK. • If you have two optical drives, select the drive into which you have inserted your source CD or DVD disc and click Copy. The computer copies the data on the CD or DVD to the blank CD or DVD.
www.dell.com | support.dell.com Using a Media Card Reader (Optional) Use the Media Card Reader to transfer data directly to your computer.
For information on installing a Media Card Reader, see "Installing a Media Card Reader" on page 104. xD-Picture Card and SmartMedia (SMC) Memory Stick (MS/MS Pro) CompactFlash Type I and II (CF I/II) and MicroDrive Card SecureDigital Card (SD)/ MultiMediaCard (MMC) To use the Media Card Reader: 1 Check the media or card to determine the proper orientation for insertion. 2 Slide the media or card into the appropriate slot until it is completely seated in the connector.
www.dell.com | support.dell.com If you purchased a graphics card that supports dual monitors, follow these instructions to connect and enable your monitors. The instructions tell you how to connect either two monitors (each with a VGA connector), one monitor with a VGA connector and one monitor with a DVI connector, or a TV. Connecting Two Monitors With VGA Connectors 1 Follow the procedures in "Before You Begin" on page 63.
Connecting a TV NOTE: To connect a TV to your computer, you must purchase an S-video cable, which is available at most consumer electronics stores. An S-video cable is not included with your computer. 1 Follow the procedures in "Before You Begin" on page 63. 2 Connect one end of the S-video cable to the TV-OUT connector on the back of the computer. 3 Connect the other end of the S-video cable to the S-video input connector on your TV. 4 Connect the VGA or DVI monitor.
www.dell.com | support.dell.com Setting Up a Home and Office Network Connecting to a Network Adapter NOTICE: Plug the network cable into the network adapter connector on the computer. Do not plug the network cable into the modem connector on the computer. Do not plug a network cable into a telephone wall jack. 1 Connect the network cable to the network adapter connector on the back of your computer. Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure.
Power Management The Microsoft® Windows® XP power management features can reduce the amount of electricity your computer uses when it is on and you are not using it. You can reduce power to just the monitor or the hard drive, or you can use standby mode or hibernate mode to reduce power to the entire computer. When the computer exits from a power conservation mode, the Windows desktop is restored to the state it was in before it entered the mode.
www.dell.com | support.dell.com Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before shipping the computer to you. If the computer’s hard drive becomes corrupted, Windows XP recreates the hibernate file automatically.
Advanced Tab The Advanced tab allows you to: • Place the power options icon in the Windows taskbar for quick access. • Set the computer to prompt you for your Windows password before the computer exits from standby mode or hibernate mode. • Program the power button to activate standby mode, activate hibernate mode, or turn off the computer. To program these functions, click an option from the corresponding drop-down menu and click OK.
www.dell.com | support.dell.com Hyper-Threading Hyper-Threading is an Intel® technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors, capable of performing certain tasks simultaneously. It is recommended that you use the Microsoft® Windows® XP Service Pack 1 (SP1) or later operating system because Windows XP is optimized to take advantage of Hyper-Threading technology.
serial ATA RAID configured for RAID level 0 segment 1 segment 2 segment 3 segment 4 segment 5 segment 6 hard drive 1 hard drive 2 Another advantage of a RAID level 0 configuration is that it utilizes the full capacities of the drives. For example, if you have two 120-GB drives installed, you have 240 GB on which to store data. NOTICE: Because RAID level 0 configurations provide no data redundancy, if one drive fails, then the data on the other drive is also inaccessible.
www.dell.com | support.dell.com serial ATA RAID configured for RAID level 1 segment 1 segment 1 duplicated segment 2 segment 2 duplicated segment 3 segment 3 duplicated segment 4 segment 4 duplicated segment 5 segment 5 duplicated segment 6 segment 6 duplicated hard drive 1 hard drive 2 If a drive failure occurs, subsequent read and write operations are directed to the surviving drive. A replacement drive can then be rebuilt using the data from the surviving drive.
4 Press the left- and right-arrow keys to highlight RAID On, press , and then press . NOTE: For more information about RAID options, see "System Setup Options" on page 118. 5 Press the left- and right-arrow keys to highlight Save/Exit, and press to exit system setup and resume the boot process.
www.dell.com | support.dell.com Creating a RAID Level 1 Configuration 1 Set your computer to RAID-enabled mode (see page 30). 2 Press when you are prompted to enter the Intel RAID Option ROM utility. 3 Use the up- and down-arrow keys to highlight Create RAID Volume, and press . 4 Enter a RAID volume name or accept the default, and press . 5 Use the up- and down-arrow keys to select RAID1(Mirror), and press .
Configuring for RAID Using the Intel® Application Accelerator If you already have one hard drive with the operating system installed on it, and you want to add a second hard drive and reconfigure both drives into a RAID volume without losing the existing operating system and any data, you need to use the migrating option (see "Migrating to a RAID Level 0 Configuration" on page 34 or "Migrating to a RAID Level 1 Configuration" on page 35).
www.dell.com | support.dell.com 4 Click Next at the first screen. 5 Confirm the volume name, select RAID 1 as the RAID level, and then click Next to continue. 6 On the Select Volume Location screen, click the first hard drive you want to use to create your RAID level 0 volume, and then click the right arrow. Click a second hard drive until two drives appear in the Selected window, and then click Next. 7 In the Specify Volume Size window, select the Volume Size desired and click Next.
NOTE: Select the hard drive that you want to use as your source hard drive (it should be the hard drive containing the data or operating system files that you want to keep on the RAID volume). 8 On the Select Source Hard Drive screen, double-click the hard drive from which you want to migrate, and click Next. 9 On the Select Member Hard Drive screen, double-click the hard drive(s) to select the member drive(s) to span the stripe array, and click Next.
www.dell.com | support.dell.com Creating a Spare Hard Drive A spare hard drive may be created with a RAID level 1 configuration. The spare hard drive will not be recognized by the operating system, but you will be able to see the spare drive from within Disk Manager or the Intel RAID Option ROM utility. When a member of the RAID level 1 configuration is broken, the computer automatically rebuilds the mirror configuration using the spare hard drive as the broken member’s replacement.
Solving Problems Troubleshooting Tips Follow these tips when you troubleshoot your computer: • If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work, ensure that the device is properly connected. • If an error message appears on the screen, write down the exact message. This message may help technical support personnel diagnose and fix the problem(s).
www.dell.com | support.dell.com Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the Start button and click My Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software to check for and remove viruses.
Problems writing to a CD/DVD-RW drive C L O S E O T H E R P R O G R A M S — The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A C D / D V D - R W D I S C — Search for the keyword standby in Windows Help. Hard drive problems RUN CHECK DISK — 1 Click the Start button and click My Computer.
www.dell.com | support.dell.com CHECK THE TELEPHONE LINE CONNECTION — CHECK THE TELEPHONE JACK — CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK — USE A DIFFERENT TELEPHONE LINE — • Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it.) • Ensure that you feel a click when you insert the telephone line connector into the modem. • Disconnect the telephone line from the modem and connect it to a telephone.
Error Messages If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S : \ / : * ? “ < > | — Do not use these characters in filenames. A R E Q U I R E D . D L L F I L E W A S N O T F O U N D — The program that you are trying to open is missing an essential file.
www.dell.com | support.dell.com Media Card Reader Problems N O D R I V E L E T T E R I S A S S I G N E D — When Microsoft Windows XP detects the Media Card Reader, the device is automatically assigned a drive letter as the next logical drive after all other physical drives in the system. If the next logical drive after the physical drives is mapped to a network drive, Windows XP does not automatically assign a drive letter to the Media Card Reader.
Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start up C H E C K T H E D I A G N O S T I C L I G H T S — See page 53. ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown.
www.dell.com | support.dell.com A program is designed for an earlier Windows operating system R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D — The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows XP operating system environments. 1 Click the Start button, point to All Programs→ Accessories, and then click Program Compatibility Wizard. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen.
Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE — • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory (see page 74).
www.dell.com | support.dell.com RESTART THE COMPUTER — 1 Simultaneously press to display the Start menu. 2 Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press . 3 After the computer turns off, reconnect the mouse cable as shown on the on the setup diagram for your computer. 4 Start the computer. TE S T T H E M O U S E — Connect a properly working mouse to the computer, and try using the mouse.
Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. I F T H E P O W E R L I G H T I S G R E E N A N D T H E C O M P U T E R I S N O T R E S P O N D I N G — See "Dell Diagnostics" on page 56. I F T H E P O W E R L I G H T I S B L I N K I N G G R E E N — The computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation.
www.dell.com | support.dell.com Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer. C H E C K T H E P R I N T E R D O C U M E N T A T I O N — See the printer documentation for setup and troubleshooting information.
RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS — • See the scanner documentation for cable connection information. • Ensure that the scanner cables are securely connected to the scanner and the computer. VE R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T W I N D O W S — 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click Scanners and Cameras. If your scanner is listed, Windows recognizes the scanner.
www.dell.com | support.dell.com TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. E L I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. R E I N S T A L L T H E S O U N D D R I V E R — See page 59. R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See page 60.
TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. C H E C K T H E D I A G N O S T I C L I G H T S — See page 53. If the screen is difficult to read C H E C K T H E M O N I T O R S E T T I N G S — See the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test.
Solving Problems www.dell.com | support.dell.
Troubleshooting Tools Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the front panel (see page 65). When the computer starts normally, the lights flash. After the computer starts, all four lights display solid green. If the computer malfunctions, the color and sequence of the lights identify the problem.
www.dell.com | support.dell.com Light Pattern 54 Problem Description Suggested Resolution A possible graphics card failure has occurred. • If the computer has a graphics card, remove the card (see page 76), reinstall it, and then restart the computer. • If the problem still exists, install a graphics card that you know works and restart the computer. • If the problem persists, contact Dell (see page 128). A possible floppy drive or hard drive failure has occurred.
Light Pattern Problem Description A possible expansion card failure has occurred. Suggested Resolution 1 Determine if a conflict exists by removing a card (not a graphics card) and restarting the computer (see page 76). 2 If the problem persists, reinstall the card that you removed, remove a different card, and then restart the computer. 3 Repeat this process for each card. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see page 59).
www.dell.com | support.dell.com Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If you experience a problem with your computer, perform the checks in "Solving Problems" on page 37 and run the Dell Diagnostics before you contact Dell for technical assistance. NOTICE: The Dell Diagnostics works only on Dell™ computers. 1 Turn on (or restart) your computer. 2 When the DELL™ logo appears, press immediately.
3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information. Tab Function Results Displays the results of the test and any error conditions encountered. Errors Displays error conditions encountered, error codes, and the problem description. Help Describes the test and may indicate requirements for running the test. Configuration Displays your hardware configuration for the selected device.
www.dell.com | support.dell.com Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. Windows XP 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager.
Manually Reinstalling Drivers 1 After copying the required driver files to your hard drive, click the Start button and right-click My Computer. 2 Click Properties. 3 Click the Hardware tab and click Device Manager. 4 Double-click the type of device for which you are installing the driver. 5 Double-click the name of the device for which you are installing the driver. 6 Click the Driver tab and click Update Driver. 7 Click Install from a list or specific location (Advanced) and click Next.
www.dell.com | support.dell.com Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and Support Center for information on using System Restore. NOTICE: Make regular backups of your data files.
Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click the Start button, point to All Programs→ Accessories→ System Tools, and then click System Restore. 2 Click Undo my last restoration and click Next.
www.dell.com | support.dell.com 4 On the next screen, click Confirm. The restore process takes approximately 6–10 minutes to complete. 5 When prompted, click Finish to reboot the computer. NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot. 6 When prompted, click Yes. The computer restarts.
Removing and Installing Parts Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turn Off Your Computer" and "Before Working Inside Your Computer." • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced by performing the removal procedure in reverse order.
www.dell.com | support.dell.com Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket.
Front View of the Computer 1 13 2 12 3 11 10 9 4 8 5 7 6 1 cover latch release Use this latch to remove the cover. See "Removing the Computer Cover" on page 68. 2 CD or DVD activity light The drive light is on when the computer reads data from the CD or DVD drive. 3 CD or DVD eject button Press to eject a disc from the CD or DVD drive. 4 FlexBay drives (2) Can contain an optional floppy drive or optional Media Card Reader.
www.dell.com | support.dell.com 5 IEEE 1394 connector (optional) Use the optional IEEE 1394 connector for high-speed data devices such as digital video cameras and external storage devices. 6 vents For adequate cooling, do not block any of the vents. NOTICE: Ensure that there is a minimum of two inches of space between all vents and any object near these vents. NOTICE: Keep the vent area clean and dust-free to ensure that the system is adequately ventilated.
Back View of the Computer 1 2 3 4 5 1 power connector Insert the power cable. 2 sound card connectors (5) • Line-in connector — Use the blue line-in connector to attach a record/playback device such as a cassette player, CD player, or VCR. • Line-out connector — Use the green line-out connector to attach headphones and most speakers with integrated amplifiers.
www.dell.com | support.dell.com 3 network connector To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network connector on your computer. A click indicates that the network cable has been securely attached. NOTE: Do not plug a telephone cable into the network connector. On computers with a network connector card, use the connector on the card.
cover latch release computer cover back of computer hinge tabs (3) 5 Locate the three hinge tabs on the bottom edge of the computer. 6 Grip the sides of the computer cover and pivot the cover up. 7 Lift the cover away and set it aside in a secure location.
www.dell.com | support.dell.com Inside View of Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
System Board Components memory module connectors (1, 2, 3, 4) battery socket (BATTERY) memory fan connector processor power connector front panel I/O connector main power connector IDE drive connector processor and heat sink connector SATA connectors (4) (SATA0, SATA1, SATA2, SATA3) clear CMOS jumper (RTCRST) fan connector (CPU FAN) FlexBay USB connector PCI Express x1 card connector PCI Express x16 card connector fan cardcage connector Serial 2 connector PCI Express x4 card connector password j
www.dell.com | support.dell.com Memory You can increase your computer memory by installing memory modules on the system board.For information on the type of memory supported by your computer, see "Specifications." Memory Overview • Memory modules should be installed in pairs of matched memory size, speed, and technology. If the memory modules are not installed in matched pairs, the computer will continue to operate, but with a slight reduction in performance.
Channel A: matched pair of memory modules in connectors DIMM_1 and DIMM_2 (white securing clips) Channel B: matched pair of memory modules in connectors DIMM_3 and DIMM_4 (black securing clips) NOTE: Memory purchased from Dell is covered under your computer warranty. NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell.
www.dell.com | support.dell.com Installing Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer. 1 Follow the procedures in "Before You Begin" on page 63.
notches memory module cutouts (2) crossbars notches memory module cutouts (2) crossbars NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module. 6 Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module. 7 Close the computer cover.
www.dell.com | support.dell.com 8 Connect your computer and devices to electrical outlets, and turn them on. 9 Right-click the My Computer icon and click Properties. 10 Click the General tab. 11 To verify that the memory is installed correctly, check the amount of memory (RAM) listed. Removing Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
PCI Cards If you are installing or replacing a card, follow the procedures in the next section. If you are removing but not replacing a card, see ""Removing a PCI Card" on page 80". If you are replacing a card, remove the current driver for the card from the operating system. If you are installing or replacing a PCI Express card, see "Installing a PCI Express Card" on page 82.
www.dell.com | support.dell.com 3 Push the two release tabs on the card retention door from the inside to pivot the door open. Because the door is captive, it will remain in the open position. release tab card retention mechanism card retention door 4 If your computer includes a card retention mechanism, to secure the x16 card in place from the top: a Pivot the mechanism upward and gently press the release tab downward to release the mechanism from the two tab slots holding it in place.
CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. 8 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.
www.dell.com | support.dell.com 10 Close the card retention door by snapping it into place to secure the card(s). NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 11 Connect any cables that should be attached to the card. See the documentation for the card for information about the card cable connections.
NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer. NOTICE: To connect a network cable, first plug the cable into the network device and then plug the cable into the computer. 4 Replace the computer cover, reconnect the computer and devices to electrical outlets, and then turn them on. 5 Remove the card driver from the operating system.
www.dell.com | support.dell.com Installing a PCI Express Card 1 Follow the procedures in "Before You Begin" on page 63. release tabs (2) card retention door *lever on chassis wall alignment bar alignment guide filler bracket *may not be present on all computers 2 If present on your computer, rotate the lever on the chassis wall upward. 3 Push the two release tabs on the card retention door toward each other and pivot the door open. Because the door is captive, it will remain in the open position.
release tab card retention mechanism* card retention door *"piano" bracket *may not be present on all computers 4 If your computer includes a card retention mechanism: a Pivot the mechanism upward and gently squeeze in on the sides to release the mechanism from the two tab slots holding it in place. b Set the retention mechanism aside in a secure location.
www.dell.com | support.dell.com 7 Pull the securing tab, grasp the card by its top corners, and then ease it out of its connector. PCI Express x1 card PCI Express x16 card securing tab PCI Express x16 card slot PCI Express x1 card slot 8 Prepare the card for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer.
not fully seated card bracket within slot fully seated card alignment guide bracket caught outside of slot alignment bar 11 Ensure that: • The tops of all cards and filler brackets are flush with the alignment bar. • The notch in the top of the card or filler bracket fits around the alignment guide. 12 If you removed a card retention mechanism, snap it into place, securing the x16 PCI-E card.
www.dell.com | support.dell.com NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. NOTICE: To connect a network cable, first plug the cable into the network device and then plug the cable into the computer. NOTE: or full-length PCI-E cards, if a "piano" bracket is present on your computer you need to rotate it down into place.
Removing a PCI Express Card 1 Follow the procedures in "Before You Begin" on page 63. 2 Remove the computer cover (see page 68). release tabs (2) *lever on chassis wall card retention door alignment bar alignment guide filler bracket *may not be present on all computers 3 If present on your computer, rotate the lever on the chassis wall upward.
www.dell.com | support.dell.com 4 Push the two release tabs on the card retention door toward each other and pivot the door open. Because the door is captive, it will remain in the open position.
NOTICE: Ensure that you release the securing tab to unseat the card. If the card is not removed correctly, the system board may be damaged. 6 Release the securing tab on the card slot to unseat the card. 7 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell (see page 128). NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer.
www.dell.com | support.dell.com Drive Panels CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. Removing the Drive Panel 1 Follow the procedures in "Before You Begin" on page 63.
3 Push from the inside and pivot the drive panel to the left to release the panel from its side hinges. 4 Set the drive panel aside in a secure location. Removing the Drive-Panel Insert drive-panel insert tab drive panel drive-panel insert 1 Turn the drive panel sideways and find the tip of the drive-panel insert tab that latches over a tab on the right side of the drive panel. 2 Pull the inner tip of the drive-panel insert tab away from the drive panel.
www.dell.com | support.dell.com Replacing the Drive-Panel Insert drive panel drive-panel insert tab center drivepanel tab drive-panel insert 1 Slide the tab on the left side of the drive-panel insert under the center drive panel tab. 2 Rotate the drive-panel insert into place and snap the drive-panel insert tab over the corresponding tab on the drive panel. 3 Ensure that the drive-panel insert is correctly seated in the drive panel.
Replacing the Drive Panel 1 Follow the procedures in "Before You Begin" on page 63. sliding plate lever sliding plate drive panel 2 Align the drive panel tabs with the side-door hinges. 3 Rotate the drive panel toward the computer until the sliding plate lever clicks into place and the drive panel snaps into place on the front panel.
www.dell.com | support.dell.com General Installation Guidelines Connect hard drives to the connector labeled "SATA" and connect CD/DVD drives to the connector labeled “IDE". Serial ATA hard drives should be connected to the connector labeled SATA on the system board. IDE CD/DVD drives should be connected to the connector labeled IDE. When connecting an IDE cable, ensure you align the colored stripe with the pin 1 connector.
Removing a Hard Drive 1 Disconnect the power and hard drive cables from the drive. power cable hard drive cable 2 Press in on the tabs on each side of the drive and slide the drive up and out.
www.dell.com | support.dell.com Installing a Hard Drive 1 Unpack the replacement hard drive, and prepare it for installation. 2 Check the documentation for the drive to verify that the drive is configured for your computer. 3 If your replacement hard drive does not have the hard drive bracket attached, remove the bracket from the old hard drive by unsnapping it from the drive. 4 Snap the hard drive bracket onto the replacement hard drive.
6 Connect the power and hard drive cables to the hard drive. power cable hard drive cable 7 Check all connectors to be certain that they are properly cabled and firmly seated. 8 Close the computer cover. NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug the cable in to the computer. 9 Connect your computer and devices to electrical outlets, and turn them on.
www.dell.com | support.dell.com 3 Press in on the tabs on each side of the hard drive bracket in the empty drive bay and slide the bracket up and out. 4 Snap the hard drive bracket onto the new hard drive. NOTICE: Do not install any drive into the lower hard-drive bay until you have removed the hard drive bracket from the inside of the hard drive bay. 5 Slide the new hard drive into empty bay until you feel a click.
7 Connect the power and hard drive cables to the drive. 8 Check all connectors to be certain that they are properly cabled and firmly seated. 9 Replace the computer cover (page 110). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 10 Connect your computer and devices to electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation.
www.dell.com | support.dell.com 3 Disconnect the power and floppy drive cables from the back of the floppy drive. 4 Disconnect the other end of the floppy drive cable from the system board. sliding plate lever power cable floppy drive cable sliding plate floppy drive 5 Pull the sliding plate to the right and hold in place. 6 Slide the floppy drive out of the floppy drive bay.
Installing a Floppy Drive 1 If you are installing a new floppy drive, remove the shoulder screws from the inside of the drive-panel insert and attach the screws to the new drive. floppy drive shoulder screws (4) 2 Slide the floppy drive into the floppy drive bay until the sliding plate clicks into place and the drive snaps into position. 3 Attach the power and floppy-drive cables to the floppy drive. 4 For more information on system board, see "System Board Components" on page 71.
www.dell.com | support.dell.com Removing a Media Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis. 1 Follow the procedures in "Before You Begin" on page 63.
5 Disconnect the USB cable on the back of the Media Card Reader to the front panel USB connector on the system board (see page 71) and route the cable through the clip on the shroud. sliding plate lever sliding plate *Media Card Reader *Not present on all computers. 6 While pushing on the back of the drive, remove the Media Card Reader by sliding and holding the sliding plate. 7 Replace the drive panel (see page 93). 8 Replace the computer cover (see page 110).
www.dell.com | support.dell.com Installing a Media Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis. 1 Follow the procedures in "Before You Begin" on page 63.
USB cable *Media Card Reader *Not present on all computers. 8 Insert the Media Card Reader into the bay and slide the drive in to seat it in the computer. 9 Route the USB cable through the cable routing clip. 10 Replace the computer cover (see page 110). CD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
www.dell.com | support.dell.com Removing a CD/DVD Drive 1 Follow the procedures in "Before You Begin" on page 63. 2 Remove the computer cover (see page 68). 3 Disconnect the power cable from the back of the drive and the CD/DVD drive cable from the back of the drive and the system board.
4 Slide the drive release mechanism to the right to release the shoulder screw and slide the drive out to remove it from the drive bay. Installing a CD/DVD Drive 1 If you are installing a new drive, unpack the drive and prepare it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer. If you are installing an IDE drive, configure the drive for the cable select setting.
www.dell.com | support.dell.com 3 Slide the drive into the drive bay until the drive clicks into position. 4 Connect the power cable to the drive and the CD/DVD cable to the drive and system board. CD/DVD drive power cable system board 5 If you are installing a new CD/DVD drive rather than replacing a drive, remove the front panel inserts. 6 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 7 Close the computer cover.
Battery Replacing the Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer. A coin-cell battery maintains computer configuration, date, and time information.
www.dell.com | support.dell.com battery battery socket tab 7 Replace the computer cover. NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 8 Connect your computer and devices to electrical outlets, and turn them on. 9 Enter system setup and restore the settings you recorded in step 1. 10 Properly dispose of the old battery.
Appendix Specifications Processor Processor type Intel® Pentium® 4 Socket-T with Hyper-Threading technology Cache 1 MB or 2 MB Memory Type dual-channel 400-, 533-, and 667-MHz DDR2 Memory connectors four Memory capacities 256 MB, 512 MB, or 1 GB Minimum memory 512 MB Maximum memory 4 GB BIOS address F0000h Computer Information Chipset Intel 945P DMA channels eight Interrupt levels 24 BIOS chip (NVRAM) 4 Mb NIC Integrated network interface capable of 10/100/1000 communication System
www.dell.com | support.dell.
Drives Externally accessible: two 3.5-inch drive bays (FlexBay) two 5.25-inch drive bays Available devices serial ATA drives (2), floppy drive, USB memory devices, CD drive, CD-RW drive, DVD drive, DVD-RW drive, Media Card Reader, and DVD/CD-RW combo drive Internally accessible: two 3.
www.dell.com | support.dell.com Controls and Lights Power control push button Power light green light — Blinking green in sleep state; solid green for power-on state. amber light — Blinking amber indicates a problem with the power supply inside the computer. If the system cannot boot and there is a solid amber light, this indicates a problem with the system board (see "Power Problems" on page 47).
Environmental Temperature: Operating 10° to 35°C (50° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity 20% to 80% (noncondensing) Maximum vibration: Operating 0.25 G at 3 to 200 Hz at 0.5 octave/min Storage 0.5 G at 3 to 200 Hz at 1 octave/min Maximum shock: Operating bottom half-sine pulse with a change in velocity of 20 inches/sec (50.8 cm/sec) Storage 27-G faired square wave with a velocity change of 200 inches/sec (508 cm/sec) Altitude: Operating –15.
www.dell.com | support.dell.com Entering System Setup 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo is displayed, you must watch for the F2 prompt to appear. 3 Once this F2 prompt appears, press immediately. NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very quickly, so you must watch for it to display, and then press . If you press before you are prompted, this keystroke will be lost.
Options List — This field appears on the left side of the system setup window. The field is a scrollable list containing features that define the configuration of your computer, including installed hardware, power conservation, and security features. Option Field — This field contains information about each option. In this field you can view your current settings and make changes to your settings. Use the right and left arrow keys to highlight an option. Press to make that selection active.
www.dell.com | support.dell.com System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. System System Info Lists system information such as the computer name, the BIOS version number and date, system tags, and other system-specific information. NOTE: The system name listed in the BIOS may not appear exactly as the name that appears on the computer or in the computer’s documentation.
USB for FlexBay This field enables and disables the internal USB for FlexBay. Off = Internal USB for FlexBay is disabled. On = Internal USB for FlexBay is enabled. No Boot = Internal USB for FlexBay is enabled but not bootable. The factory default setting is No Boot. NOTE: This USB option appears only if a FlexBay device is installed. Video Primary Video This setting specifies which video controller is primary when two video controllers are present on the computer.
www.dell.com | support.dell.com Power Management AC Recovery Determines what happens when AC power is restored to the computer. Auto Power On Sets the computer to automatically turn on. Choices are every day or every Monday through Friday. The default setting is Off. This feature does not work if you turn off your computer using a power strip or surge protector. Auto Power Time Sets time to automatically turn on the computer. Time is kept in the standard 12-hour format (hours:minutes).
POST Hotkeys This option allows you to specify the function keys to display on the screen when the computer starts. Keyboard Errors This option disables or enables keyboard error reporting when the computer starts. Boot Sequence This feature allows you to change the boot sequence for devices. NOTICE: If you modify any boot sequence settings, save the new settings to avoid losing the changes.
www.dell.com | support.dell.com 3 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press . If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down your computer (see page 63) and try again. The Boot Device Menu appears, listing all available boot devices. Each device has a number next to it.
Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 63. 3 2 1 RTCRST 3 2 1 PSWD 2 Locate the 3-pin password jumper (PSWD) on the system board (see page 71), and attach the jumper plug to pins 2 and 3 to clear the password. NOTE: When you receive your computer, the jumper plug is attached to pins 1 and 2.
www.dell.com | support.dell.com 10 Close the computer cover (see page 110). NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 11 Connect your computer and devices to electrical outlets, and turn them on. Clearing CMOS Settings CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 63.
Mouse If your screen cursor skips or moves abnormally, clean the mouse. To clean a non-optical mouse: 1 Turn the retainer ring on the underside of your mouse counterclockwise, and then remove the ball. 2 Wipe the ball with a clean, lint-free cloth. 3 Blow carefully into the ball cage to dislodge dust and lint. 4 If the rollers inside the ball cage are dirty, clean the rollers with a cotton swab moistened lightly with isopropyl alcohol. 5 Recenter the rollers in their channels if they are misaligned.
www.dell.com | support.dell.com the verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician-assisted technical support, online technical support is available at support.dell.com. Additional technical support options may be available for purchase. Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals1.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. Class A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules.
www.dell.com | support.dell.com FCC Identification Information The following information is provided on the device or devices covered in this document in compliance with FCC regulations: • Model number: DCTA Company name: Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400 Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Argentina (Buenos Aires) Website: www.dell.com.ar International Access Code: 00 E-mail: us_latin_services@dell.com Country Code: 54 E-mail for desktop and portable computers: la-techsupport@dell.com City Code: 11 Area Codes, Local Numbers, and Toll-Free Numbers E-mail for servers and EMC® storage products: la_enterprise@dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Brunei Customer Technical Support (Penang, Malaysia) 604 633 4966 Country Code: 673 Customer Care (Penang, Malaysia) 604 633 4888 Transaction Sales (Penang, Malaysia) 604 633 4955 Canada (North York, Ontario) Online Order Status: www.dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address China (Xiamen) Technical Support website: support.dell.com.cn Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.com Country Code: 420 Technical Support 22537 2727 Customer Care 22537 2707 Fax 22537 2714 Tech Fax 22537 2728 Switchboard 22537 2711 Denmark (Copenhagen) Website: support.euro.dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Greece Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: dell_direct_support@dell.com Country Code: 353 Technical Support for XPS portable computers only 1850 200 722 City Code: 1 Technical Support for all other Dell computers 1850 543 543 U.K.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.) 512 728-4397 SalesFax (Austin, Texas, U.S.A.
Country (City) International Access Code Country Code City Code Mexico Department Name or Service Area, Website and E-Mail Address Customer Technical Support International Access Code: 00 Country Code: 52 Area Codes, Local Numbers, and Toll-Free Numbers 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail Customer Care (Australia and New Zealand): apcustserv@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Portugal Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/pt/en/emaildell/ Country Code: 351 Technical Support Area Codes, Local Numbers, and Toll-Free Numbers 707200149 Customer Care Sales 800 300 413 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 Fax 21 424 01 12 Puerto Rico General Support 1-800-805-7545 St.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers South Africa (Johannesburg) Website: support.euro.dell.com International Access Code: E-mail: dell_za_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Sweden (Upplands Vasby) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Thailand Website: support.ap.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.A.
Appendix www.dell.com | support.dell.
Index A audio.
Index DVDs copying, 18 playing, 16 E e-mail problems, 39 error messages diagnostic lights, 53 troubleshooting, 41 F Files and Settings Transfer Wizard, 28 Finding Information, 9 Flex Bay drive Media Card Reader, 65 Help and Support Center, 12 hibernate mode, 25, 27 Hyper-Threading, 28 I IEEE 1394 connector, 66 installing parts before you begin, 63 recommended tools, 63 turning off your computer, 63 Internet connection, about, 14 connection, options, 14 connection, setting up, 15 problems, 39 M Me
N network connector, 68 Network Setup Wizard, 24 problems, 46 setting up, 24 Network Setup Wizard, 24 O operating system reinstalling Windows XP, 60 P password clearing, 123 jumper, 123 PCI cards removing, 80 PCI Express cards installing, 82 removing, 87 playing CDs and DVDs, 16 power button, 66 connector, 67 conserving, 25 hibernate mode, 25, 27 managing, 25 options, 26 options, advanced, 27 options, hibernate, 27 power (continued) options, schemes, 26 problems, 47 standby mode, 25 power light condition
Index Setup Diagram, 9 System Restore, 59-60 V software Hyper-Threading, 28 problems, 43-44 system setup about, 115 entering, 116 options, 118 screens, 116 vents, 66 front panel, 66 sound problems, 49 volume, 49 sound connectors, 67 speaker problems, 49 volume, 49 specifications audio, 111 computer information, 111 connectors, 113 controls and lights, 114 drives, 113 environmental, 115 expansion bus, 112 memory, 111 physical, 114 power, 114 processor, 111 technical, 111 video, 111 standby mode,
