User Manual

Hunt Groups and Calling Groups 71
Calling Groups One type of hunt group is the Calling Group. Calling groups allow an
incoming call to ring simultaneously on all telephones in a group, for
example, a customer service group. To log in to or out of a calling group
follow the steps in “Hunt Groups and Calling Groups”
earlier in this
chapter.
Figure 5
shows an example of a calling group configuration.
Figure 5 Sample Calling Group Configuration
Group Membership To view the list of users that belong to a group:
1 In NBX NetSet > User Information > Hunt Group, select a group.
2 Click Details.
1 Incoming Telephone Call
2 Telephone #1
3 Telephone #2
4 Telephone #3
5 After a specified number of rings (no answer)
6 Receptionist
1
2
4
3
5
6