Dell™ OptiPlex™ 380 Service Manual—Mini-Tower Working on Your Computer Specifications Removing and Replacing Parts System Board Layout System Setup Diagnostics Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Back to Contents Page System Setup Dell™ OptiPlex™ 380 Service Manual—Mini-Tower Boot Menu Navigation Keystrokes Entering System Setup System Setup Simulation System Setup Menu Options Boot Menu Press when the Dell™ logo appears to initiate a one-time boot menu with a list of the valid boot devices for the computer.
Date/Time Displays the computer date and time. Changes to the system date and time take effect immediately. Boot Sequence Specifies the order in which the computer attempts to find an operating system from the devices specified in this list.
l l l l Disable Auto (default) COM2 COM4 The Operating System may allocate resources even though the setting is disabled. Miscellaneous Devices Enables or disables the following onboard devices: l l l Front USB PCI slots Audio Video Primary Video This field determines which video controller will become the primary video controller when 2 controllers are available in the computer. This selection matters only if there are 2 video controller present. l l Auto(default) - Use the add-in video controller.
NOTE: When TPM Security is set to Clear the system setup program clears the user information stored in the TPM. CPU XD Support Enables or disables the execute disable mode of the processor. This option is enabled by default. Computrace(R) Enables or disables the optional Computrace® service designed for asset management.
ImageServer Port Specifies the primary IP port of the image server with which the client software communicates. The default IP port is 06910. Client DHCP Specifies how the client obtains the IP address. l l Client IP Static IP DHCP (default) Specifies the static IP address of the client. The default IP address is 255.255.255.255 NOTE: To set Client IP you must set Client DHCP to Static IP Client SubnetMask Specifies the subnet mask for the client. The default setting is 255.255.255.
Back to Contents Page Coin-Cell Battery Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Coin-Cell Battery 1. 2. Follow the procedures in Before Working Inside Your Computer. Pull the retention clip away from the coin-cell battery. 3.
Replacing the Coin-Cell Battery To replace the coin-cell battery, perform the above steps in reverse order.
Back to Contents Page Cover Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Cover 1. 2. Follow the procedures in Before Working Inside Your Computer. Pull back the cover release latch. 3. Tilt the cover from the top outward.
4. Remove the cover from the computer. Replacing the Cover To replace the cover, perform the above steps in reverse order.
Back to Contents Page Diagnostics Dell™ OptiPlex™ 380 Service Manual—Desktop Dell Diagnostics Power Button Light Codes Beep Codes Diagnostic Lights Dell Diagnostics When to Use the Dell Diagnostics It is recommended that you print these procedures before you begin. NOTE: The Dell Diagnostics software works only on Dell computers. NOTE: The Drivers and Utilities media is optional and may not ship with your computer.
2. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen. 3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information. Tab Function Results Displays the results of the test and any error conditions encountered.
Diagnostic Lights To help troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on the bank panel. When the computer starts normally, the lights flash before turning off. If the computer malfunctions, the sequence of the lights help to identify the problem. NOTE: After the computer completes POST, all four lights turn off before booting to the operating system. Light Pattern Problem Description The computer is in a normal off condition or a possible pre-BIOS failure has occurred.
Back to Contents Page Drive Bezel Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Drive Bezel 1. 2. Follow the procedures in Before Working Inside Your Computer. Slide the drive release latch toward the base of the computer. 3.
Replacing the Drive Bezel To replace the drive bezel, perform the above steps in reverse order.
Back to Contents Page Hard Drive Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Hard Drive 1. 2. 3. Follow the procedures in Before Working Inside Your Computer. Remove the drive bezel. Disconnect the data cable from the hard drive. 4.
5. Press in on the blue release tabs on each side of the hard drive and slide the hard drive out of the computer. Replacing the Hard Drive To replace the hard drive, perform the above steps in reverse order.
Back to Contents Page Heat Sink Dell™ OptiPlex™ 380 Service Manual–Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Heat Sink 1. Follow the procedures in Before Working Inside Your Computer. 2. Loosen the two captive screws that secure the heat sink to the system board. 3.
Replacing the Heat Sink To replace the heat sink, perform the above steps in reverse order.
Back to Contents Page I/O Panel Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the I/O Panel 1. 2. Follow the procedures in Before Working Inside Your Computer. Disconnect the I/O panel data cable from the system board. 3.
4. Remove the screw that secures the I/O panel to the front of the computer. 5. Press the retention latch to release the I/O panel from the chassis.
6. Tilt the I/O panel toward the back of the computer. 7. Lift the I/O panel out of the slot.
8. Disconnect the data cable from the I/O panel. 9. Remove the I/O panel from the computer.
Replacing the I/O Panel To replace the I/O panel, perform the above steps in reverse order.
Back to Contents Page Memory Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Memory Module(s) 1. 2. Follow the procedures in Before Working Inside Your Computer. Push down on the memory retention clips to release the memory module. 3.
Replacing the Memory Module(s) To replace the memory module(s), perform the above steps in reverse order.
Back to Contents Page Removing and Replacing Parts Dell™ OptiPlex™ 380 Service Manual—Mini-Tower Cover Drive Bezel Coin-Cell Battery Memory Module Optical Drive Fan Video Card I/O Panel Hard Drive Heat Sink Power Supply Processor System Board Back to Contents Page
Back to Contents Page Optical Drive Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Optical Drive NOTE: You may need to install Adobe Flash Player from Adobe.com to view the following illustrations. 1. 2. 3.
5. Slide the drive release latch towards the bottom of the computer and slide the optical drive out of the computer. Replacing the Optical Drive To replace the optical drive, perform the above steps in reverse order.
Back to Contents Page Power Supply Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Power Supply 1. 2. Follow the procedures in Before Working Inside Your Computer. Remove the screws that secure the power supply to the back of the computer. 3.
4. Disconnect the optical-drive power cable from the optical drive. 5. Disconnect the processor power cable from the system board.
6. Disconnect the main power cable from the system board. 7. Remove the I/O-panel data cable from the cable routing clip at the base of the power supply.
8. Remove any data cables from the cable routing at the base of the power supply. 9. Press the release latch that secures the power supply to the chassis.
10. Slide the power supply towards the front of the computer and lift the power supply up and away from the computer. Replacing the Power Supply To replace the power supply, perform the above steps in reverse order.
Back to Contents Page Processor Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Processor 1. 2. Follow the procedures in Before Working Inside Your Computer. Pull the processor cover release lever down and out to release the processor cover. 3.
4. Remove the processor from its socket on the system board. CAUTION: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket. Replacing the Processor To replace the processor, perform the above steps in reverse order.
Back to Contents Page Specifications Dell™ OptiPlex™ 380 Service Manual—Mini-Tower System Information Processor Memory Video Audio Network Expansion Bus Cards Drives External Connectors System Board Connectors Power Physical Environmental NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start® Help and Support and select the option to view information about your computer.
Express x1): Mini-tower one Desktop one (with combo riser installed) Small form factor none one Drives Externally accessible: 5.25-inch drive bays Mini-tower — two Desktop — one Small form factor — one (slim line) Internally accessible: 3.
Physical Height Width Depth Weight Mini-Tower 40.8 cm (16.1 inches) 18.7 cm (7.4 inches) 43.3 cm (17.0 inches) 12.0 kg (26.5 lb) Desktop 11.4 cm (4.5 inches) 39.9 cm (15.7 inches) 35.3 cm (13.9 inches) 9.0 kg (19.8 lb) Small Form Factor 9.3 cm (3.7 inches) 31.4 cm (12.4 inches) 34.0 cm (13.4 inches) 7.0 kg (15.
Back to Contents Page System Board Layout Dell™ OptiPlex™ 380 Service Manual—Mini-Tower 1 speaker connector (INT_SPKR) 2 processor connector (CPU) 3 processor power connector (12V POWER) 4 memory module connectors (DIMM_1 and DIMM_2) 5 SATA drive connectors (SATA0 and SATA1) 6 front-panel connector (FRONTPANEL) 7 power connector (POWER) 8 SATA drive connector (SATA2) 9 intruder connector (INTRUDER) 10 reset jumper (RTCRST) 11 password jumper (PSWD) 12 internal speaker (SPKR) 13 co
Back to Contents Page System Board Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the System Board 1. 2. 3. 4. 5. Follow the procedures in Before Working Inside Your Computer. Remove the memory. Remove the video card. Remove the heat sink.
7. Disconnect the system board power cable. 8. Disconnect the optical-drive data cable from the system board.
9. 10. Disconnect the hard-drive data cable from the system board. Disconnect the I/O-panel data cable from the system board.
11. Remove the two screws that secure the heat sink assembly bracket to the system board. 12. Remove the heat sink assembly bracket from the computer.
13. Remove the seven screws that secure the system board to the chassis. 14. Remove the system board from the chassis.
Replacing the System Board To replace the system board, perform the above steps in reverse order.
Back to Contents Page Fan Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Fan 1. 2. Follow the procedures in Before Working Inside Your Computer. Disconnect the hard-drive power cable from the hard drive. 3. Disconnect the data cable from the hard drive.
4. Disconnect the fan power cable from the system board. 5. Pull up on the retention tab that is closest to the top of the computer.
6. Press the fan retention tab that is closest to the base of the computer. 7. Slide the fan towards the back of the computer.
8. Remove the fan from the computer. Replacing the Fan To replace the fan, perform the above steps in reverse order.
Back to Contents Page Video Card Dell™ OptiPlex™ 380 Service Manual—Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Video Card 1. 2. Follow the procedures in Before Working Inside Your Computer. Press the release tab on the card retention latch from inside, then pivot the latch open. 3.
4. Lift the expansion card up and out of the expansion slot. Replacing the Video Card To replace the video card, perform the above steps in reverse order.
Back to Contents Page Working on Your Computer Dell™ OptiPlex™ 380 Service Manual—Mini-Tower Before Working Inside Your Computer Recommended Tools Turning Off Your Computer After Working Inside Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety.
Click Start® Turn Off Computer® Turn Off. The computer turns off after the operating system shutdown process is complete. 2. Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off.
