Users Guide
Table Of Contents
- Overview
- Selecting Quick Settings options
- Setting basic display options
- Assigning preset modes to applications
- Organizing windows with Easy Arrange
- Managing Multiple Video Inputs
- Restoring Application Positions
- Attach Ddm to active window (Windows 10 only)
- Setting energy conservation options
- Other Shortcut Keys
- Troubleshooting
Troubleshooting | 19
Troubleshooting
DDM only works with supported Dell monitors. DDM does not support monitors
from other manufacturers. If DDM cannot work with your monitor, DDM will show
the following icon in your notification tray.
2021/06/11
10:17 AM
When the icon is clicked, DDM shows a more detailed error message.
2021/06/11
10:17 AM
This program cannot
communicate with any Dell
monitors. Check your display
driver, cables and connections.
Dell Display Manager
Dell Display Manager Error
If DDM is unable to detect and/or communicate with a supported Dell monitor, try
the following troubleshooting steps:
1. Ensure the video cable is properly connected to your monitor and your
computer. The connectors should be firmly inserted into position.
2. Check the monitor OSD to ensure DDC/CI is enabled.
3. Ensure you have the correct and latest graphics-card driver from your graphic-
card manufacturer such as Intel, AMD, and NVIDIA. Incompatible or old version
of graphics-card driver causes DDM to fail.