Users Guide

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Product specific problems
Common
symptoms
What you
experience
Possible solutions
Screen image is too
sm
all
Image is centered
on screen, but
does not fill entire
viewing area
•Check the Aspect Ra
tio setting in the
Display menu OSD.
• Reset the monitor to factory settings.
Cannot adjust the
monit
or with the
buttons on the rear
panel
OSD does not
appear on the
sc
reen
• Turn Off the monitor, unplug the power
cord, plug it back, and then turn On
the monitor.
• The OSD menu may be locked. Press
and
hold the fourth button (the
Brightness/Contrast shortcut key by
default) below the joystick button for 4
seconds to unlock.
No Input Signal
when user
controls
are pressed
No picture, the
LED light is white
• Check the signal source. Ensure the
computer is not in the power saving
mode by moving the mouse or pressing
any key on the keyboard.
• Check whether the signal cable is
p
lugged in properly. Re-plug the signal
cable if necessary.
• Reset the computer or video player.
The picture does
no
t fill the entire
screen
The picture cannot
fill the height or
width of the screen
• Due to different video formats (aspect
ratio) of DVDs, the monitor may display
in full screen.
• Run the built-in diagnostics.