Users Guide

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NOTE: Refer to Mac OS User’s Guide that came with your computer for further information on Mac OS error messages.
Common Linux Problems
“Fail To Print”, “A printer
timeout error occurred.”
messages appear.
These messages may appear during printing. Just keep waiting until the machine
finishes printing. If the message appears in standby mode or after printing has been
completed, check the connection and/or whether an error has occurred.
Condition Suggested solutions
Condition Suggested solutions
The printer doesn’t print. • Check if the printer driver is installed in your system. Open MFP configurator and switch
to the Printers tab in Printers configuration window to look at the list of available printers.
Ensure that your printer is displayed on the list. If not, please, invoke Add new printer
wizard to set up your device.
• Check if the printer is started. Open Printers configuration and select your printer on the
printers list. Look at the description in the Selected printer pane. If its status contains
“(stopped)” string, please, press the
Start button. After that normal operation of the
printer should be restored. The “stopped” status might be activated when some problems
in printing occurred. For instance, this could be an attempt to print document when MFP
port is claimed by a scanning application.
• Check if the MFP port is not busy. Since functional components of MFP (printer and
scanner) share the same I/O interface (MFP port), the situation of simultaneous access of
different “consumer” application to the same MFP port is possible. To avoid possible
conflicts, only one of them at a time is allowed to gain control over the device. The other
“consumer” will encounter “device busy” response. You should open MFP ports
configuration and select the port assigned to your printer. In the Selected port pane you
can see if the port is occupied by some other application. If this is the case, you should wait
for completion of the current job or should press Release port button, if you are sure that
the present owner is not functioning properly.
• Check if your application has special print option such as “-oraw”. If “-oraw” is specified in
the command line parameter then remove it to print properly. For Gimp front-end, select
“print”
“Setup printer” and edit command line parameter in the command item.