Users Guide
Table Of Contents
- Dell™ 2355dn Laser MFP User’s Guide
- Contacting Dell
- Finding Information
- Contents
- Unpacking Your Printer
- About Your Printer
- Introducing the Home Screen
- Internal Fonts
- Setting up the hardware
- Installing the Toner Cartridge
- Loading Paper
- Making Connections
- Powering On the Printer
- Dell 2355dn Laser MFP Menu Functions
- Printing the Printer setting and Op-panel Menu setting
- Setting the Machine ID
- Changing the Display Language
- Selecting Country
- Power Save Mode
- Setting the Sound/Volume
- Setting Daylight Savings Time (Only for USA)
- Scanner Lamp Power Save Mode
- Changing the Default Mode
- Setting the Time Out Option
- Setting the Job Management
- Setting the Toner Save Mode
- Setting the Timing of Toner Low Alert
- Ignoring Blank Pages
- Ignoring the Toner Low Message (Only for Fax)
- Software Overview
- Dell Printer Configuration Web Tool
- Installing Software in Microsoft® Windows® Operating System
- Uninstalling Software
- Using the Dell Toner Management System
- Printer Settings Utility
- Firmware Update Utility
- Set IP Address Utility
- Paper Handling
- Printing
- Copying
- Scanning
- Scanning Overview
- SmarThru Office
- Scanning Using Dell Scan Manager
- Scanning to a PC Application
- Scanning and Sending an Email
- Scanning and Sending to SMB Server
- Scanning and Sending to FTP Server
- Scanning and Sending Custom Email
- Scan to Fax Server
- Scanning Using the Windows Image Acquisition (WIA) Driver
- Scanning to the USB Memory
- Managing the USB Memory
- Scan to Email Setup
- Scanning by a network connection
- Setting up Address Book
- Group Numbers
- Changing Default Settings
- Networking
- Faxing
- Macintosh
- Linux
- Maintenance
- Troubleshooting
- Installing Accessories
- Specifications
- Index
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Solving Problems
The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested
solutions until the problem is corrected. If the problem persists, contact Dell.
Paper Feeding Problems
Condition Suggested solutions
Paper is jammed during
printing.
Clear the paper jam. See "Clearing Jams in the Paper Tray".
Paper sticks together.
• Ensure that there is not too much paper in the paper tray. The paper tray can hold up to
250 sheets of paper, depending on the thickness of your paper.
• Ensure that you are using the correct type of paper. See "
Paper Specifications".
• Remove paper from the paper tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not
feed.
• Different types of paper may be stacked in the paper tray. Load paper of only one type,
size and weight.
• If multiple sheets have caused a paper jam, clear the paper jam. See "
Clearing Jams in
the Paper Tray".
Paper does not feed into the
printer.
• Remove any obstructions from inside the printer. See "Cleaning the Interior".
• Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
• There is too much paper in the paper tray. Remove excess paper from the tray.
• The paper is too thick. Use only paper that meets the specifications required by the
printer. See "
Paper Specifications".
The paper keeps jamming.
• Ensure that the correct paper size is selected. See "Setting the Paper Size".
• An incorrect type of paper is being used. Use only paper that meets the specifications
required by the printer. See "
Paper Specifications".
• There may be debris inside the printer. Open the front cover and remove the debris.
Transparencies stick together
in the paper exit.
Use only the transparencies specifically designed for a laser printer. Remove each
transparency as it exits from the printer.
Envelopes skew or fail to feed
correctly.
Ensure that the paper guides are against both sides of the envelopes.