User`s guide
Table Of Contents
- Dell™ 2150cn/2150cdn Color Printer
- User's Guide
- Before Beginning
- Setting up the Printer (Printer Setup)
- Preparing Printer Hardware
- Installing Optional Accessories
- Connecting Your Printer
- Setting the IP Address
- Loading Paper
- Installing Printer Drivers on the Windows Computers
- Installing Printer Drivers on the Macintosh Computers
- Installing Printer Drivers on the Linux Computers (CUPS)
- Using Your Printer
- Dell Printer Configuration Web Tool
- Print Media Guidelines
- Loading Print Media
- Operator Panel
- Printing
- Know Your Printer
- Understanding the Tool Box Menus
- Understanding the Printer Menus
- Understanding Your Printer Software
- Understanding Fonts
- Understanding Printer Messages
- Printing With Web Services on Devices (WSD)
- Specifications
- Maintaining Your Printer
- Maintaining Your Printer
- Removing Options
- Clearing Jams
- Troubleshooting
- Troubleshooting Guide
- Basic Printer Problems
- Display Problems
- Printing Problems
- Print Quality Problems
- The output is too light
- Toner smears or print comes off
- Random spots/Blurred images
- The entire output is blank
- Streaks appear on the output
- Part or the entire output is black
- Pitched color dots
- Vertical blanks
- Ghosting
- Light-induced fatigue
- Fog
- Bead-Carry-Out (BCO)
- Jagged characters
- Banding
- Auger mark
- Wrinkled/Stained paper
- Damage on the leading edge of paper
- Jam/Alignment Problems
- The top and side margins are incorrect
- Color registration is out of alignment
- Images are skewed
- Standard 250-Sheet Tray Misfeed Jam
- SSF Misfeed Jam
- Optional 250-Sheet Feeder Misfeed Jam
- Regi Jam (Exit Sensor On JAM)
- Exit Jam (Exit Sensor Off JAM)
- Standard 250-Sheet Tray/Optional 250-Sheet Feeder Multi-feed Jam
- SSF Multi-feed Jam
- Noise
- Problems With Installed Optional Accessories
- Other Problems
- Contacting Service
- Troubleshooting Guide
- Appendix
- Index

Troubleshooting Guide 459
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
Action Yes No
1 Ensure that the standard 250-sheet tray is
properly inserted.
Does this solve your problem?
The task is
complete.
Proceed to the
action
corresponding
to the type of
the print media
being used:
• Thick - 2a
• Thin - 2b
• Coated - 2c
• Envelope -
2d
If performing
manual duplex
printing, go to
action 2e.
If using paper
other than the
above or if not
performing
manual duplex
printing, go to
action 2f.
2a Use thick paper that is 216 g/m
2
or less.
Does this solve your problem?
The task is
complete.
Go to action 3a.
2b Use thin paper that is 60 g/m
2
or more.
Does this solve your problem?
The task is
complete.
Go to action 3a.
2c Load coated paper one sheet at a time.
Does this solve your problem?
The task is
complete.
Go to action 3b.
2d Ensure that the envelope is properly loaded in the
Standard 250-sheet tray as instructed in "Loading
Envelopes in the Standard 250-Sheet Tray and
Optional 250-Sheet Feeder."
Does this solve your problem?
The task is
complete.
Go to action 3c.