User`s guide
Table Of Contents
- Dell™ 2150cn/2150cdn Color Printer
- User's Guide
- Before Beginning
- Setting up the Printer (Printer Setup)
- Preparing Printer Hardware
- Installing Optional Accessories
- Connecting Your Printer
- Setting the IP Address
- Loading Paper
- Installing Printer Drivers on the Windows Computers
- Installing Printer Drivers on the Macintosh Computers
- Installing Printer Drivers on the Linux Computers (CUPS)
- Using Your Printer
- Dell Printer Configuration Web Tool
- Print Media Guidelines
- Loading Print Media
- Operator Panel
- Printing
- Know Your Printer
- Understanding the Tool Box Menus
- Understanding the Printer Menus
- Understanding Your Printer Software
- Understanding Fonts
- Understanding Printer Messages
- Printing With Web Services on Devices (WSD)
- Specifications
- Maintaining Your Printer
- Maintaining Your Printer
- Removing Options
- Clearing Jams
- Troubleshooting
- Troubleshooting Guide
- Basic Printer Problems
- Display Problems
- Printing Problems
- Print Quality Problems
- The output is too light
- Toner smears or print comes off
- Random spots/Blurred images
- The entire output is blank
- Streaks appear on the output
- Part or the entire output is black
- Pitched color dots
- Vertical blanks
- Ghosting
- Light-induced fatigue
- Fog
- Bead-Carry-Out (BCO)
- Jagged characters
- Banding
- Auger mark
- Wrinkled/Stained paper
- Damage on the leading edge of paper
- Jam/Alignment Problems
- The top and side margins are incorrect
- Color registration is out of alignment
- Images are skewed
- Standard 250-Sheet Tray Misfeed Jam
- SSF Misfeed Jam
- Optional 250-Sheet Feeder Misfeed Jam
- Regi Jam (Exit Sensor On JAM)
- Exit Jam (Exit Sensor Off JAM)
- Standard 250-Sheet Tray/Optional 250-Sheet Feeder Multi-feed Jam
- SSF Multi-feed Jam
- Noise
- Problems With Installed Optional Accessories
- Other Problems
- Contacting Service
- Troubleshooting Guide
- Appendix
- Index

Troubleshooting Guide 433
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
Print media misfeeds or
multiple feeds occur in the
standard 250-sheet tray or
single sheet feeder.
Ensure that the print media you are using meets the
specifications for your printer. See "Supported Paper
Types" for more information.
Fan the print media before loading it in the standard
250-sheet tray.
Ensure that the print media is loaded correctly.
Ensure that the width and length guides of the print
media sources are adjusted correctly.
Ensure that the standard 250-sheet tray is securely
inserted.
Do not overload the tray.
Do not force print media into the single sheet feeder
when you load it; otherwise, it may skew or buckle.
Ensure that the print media is not curled.
Face the recommended print side up or down
appropriately for the type of print media you are using.
See "Loading Print Media in the Standard 250-Sheet
Tray and the Optional 250-Sheet Feeder" for more
information.
Turn the print media over or around and try printing
again to see if feeding improves.
Do not mix print media types.
Do not mix reams of print media.
Remove the top and bottom curled sheets of a ream
before loading the print media.
Load print media only when the tray is empty.
Wipe the retard rollers in the standard 250-sheet tray or
single sheet feeder with a cloth moistened with water.
The envelope is creased after
printed.
Make sure that the envelope is loaded in the standard
250-sheet tray or single sheet feeder as instructed in
"Loading Envelopes in the Standard 250-Sheet Tray and
Optional 250-Sheet Feeder" or "Loading an Envelope in
the SSF."
Problem Action