User Manual

Ethernet drivers on corporate OS image
The OptiPlex 3090 qualifies as a dual LoM product, which means you may receive Realtek or Intel LoM in your systems, through
new orders or system-board service. This impacts your corporate operating system's(OS) image. Please ensure that the OS
image is built with both Realtek and Intel drivers to avoid any issues with future purchases.
The drivers can be found on the Dell support website:www.dell.com/support/windows.
If customers build their self-made corporate images on systems with different LoM chipsets (i.e. Intel, Realtek), they may
encounter yellow band issue (due to different onboard LAN Driver). If customers use the Dell shipping image or Dell OSRI image,
the system will auto-detect and install the right drivers.
The two drivers can be preinstalled into the OS image via INF installation process. Please see this article on preinstalling-driver-
packages for details.
Follow these steps should the yellow band error occur when using a corporate OS image on systems:
1. Download the Intel and Realtek LAN drivers from Dell support website: www.dell.com/support/windows
2. Extract Intel and Realtek LAN drivers.
3. Open command line and run by administrator.
4. Type the extract folder drive volume. In this instance, it is C-drive [C:].
5. Type cd command to go to the driver inf folder:
[For Intel LOM – Win10/Win11] [cd extract folder\production\Windows10-x64\]
[For Realtek LOM – Win10] [cd extract folder\10240\Drivers\64]
[For Realtek LOM – Win11] [cd extract folder\22000\Drivers\64]
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